The St. Regis Macao Reviews

Check in and check out services is good. The staffs are good to help. But the shuttle services to Custom port was close too early about 9:00 on Sat.

Service is excellent. Staff are all nice. Facilities are all good with night bed.

We had a really nice experience in st Regis , they proved to be really excellent services . We are grateful for this visit and hope that we will come back in the future. Thanks!

excellent service. very nice staff. take very good care of customers.

Enjoyed St. Regis Hotel's great service and spacious room.

The service is very good. The location of hotel is so super convenient. Overall is excellent.

unforgettable memory for hotel to offer free upgrade to president suite with a lot of hidden services.

Room is big and clean, and staff are very helpful and polite. We booked the room with breakfast and it’s worth it.

This is the largest of the hotels we have stayed in, the most well-equipped, and the street view is very beautiful.  Your service was also very attentive and friendly.  🥰🥰🥰 Bring us a very good experience!  Thank you!  !

I, Mr Han Aik Juan, is the booker for both our room-stay at St. Regis Macao. We try check-in at 1500LT and was only given 1 ready room and the other room need to wait for 1 hr, need cleaning, and they will pass the key to us in the other room. Was told to put a deposit of $3000 for our room with our credit card and will return if all clear when check out. Waited in our room for 2 hrs later, no key given, so made a way to reception, asked why the other room not ready, then they checked and room was cleaned hour ago, and key was not deliver to us, wasted our time waiting in the room. On checking out, no additional charges, we asked for our deposit to be cancel, was told that the $3000 been booked and will ONLY be return to us abt 3 weeks later. This rule was not make out to us when we check in! HOW ARE WE TO MONITOR THAT THE AMOUNT TO BE RETURN TO US??? Also any claim against us, how are we to answer it?? Please assist to feedback our comment to them. B Rgds, Mr Han Aik Juan

Excellent service and I love the hotel super pretty and well maintained!! The mall is interconnected and there are many nice restaurants, in fact you do not need to leave this building at all 😉 Enjoyed my time here with my friend, best hotel stay experience I ever had! 💕

Nice views, nice service, FO is also great too!!! Great to stay more days if possible!!!

Every staff is so nice, especially with kids. Even if you are having a bad moment, they help to cheer up everyone. We liked everything in our 1-night stay: the room, the swimming pool, the breakfast, the service. All perfect!

Very nice and convenience hotel. Will definitely comes back and stay again.