Studio City Hotel Reviews

The hotel staff is very nice n polite, we all enjoy the excellent hospitality provided by by Tracy Wu, we intend to come again at next month end to celebrate new year

Thank you for the wonderful and friendly service. Although there is indeed a long wait for check in but it’s going to happen to all the popular hotel in Macau. Our kids enjoyed the facilities as usual !

Very pleased with our anniversary stay at the hotel. Had a wonderful view from our hotel room overlooking the Parisian. Hotel staff were friendly and would also like to give a special shout-out to the shuttle service offered to/fro the city/ferry terminal and the staff involved. Would probably missed our ferry back if not for them. Phew!

Good experience overall. The staff was great. However, the check in process was not up to standard. I arrived at 3pm. There was a very long line for check in. I was advised to return in an hour, which I did. At which point I was told that the room wasn’t ready and I should return at 5pm. I did not accept, of course, and they “found” a room. That is not a 5* service considering people come tired and/or have other plans. Perhaps the check-in system should be improved to be done quicker and cater to more customers at once.

This is the first time we stayed this hotel and I asked if the hotel can offer us a better city view. The hotel people was so kind to upgrade us to a high floor and the city view was great and beautiful. The hotel has lot of restaurants to choose , standard and high price restaurants which was good for customer to choose . The hotel room has provide free drinks and snacks for customer which is good in case people feel hungry in the early morning or night. And the only small issue was the bath tub was so slippy and need to place a small met inside the bath tub, otherwise , elder people would easy to fall down and the handle was too low in position to catch when showering .

fast service friendly staff good location specially for children relaxing many places to choose for dinning and shopping

The bed was very comfortable and definitely worth it, especially for the great price. The mini bar was free, which was a nice touch. I stayed for 2 nights and noticed that the mini bar was only restocked to replace the items I had used. For example, after drinking 1 bottle of beer, I expected 2 more bottles to be added the next day, but they only replaced the one I drank. It was a little disappointing, but overall, the experience was very good. The staff provided excellent and helpful service throughout my stay.

Good service and nice food with welcoming drinks & snacks, but it’s not convenient. Thanks.

I had hoped to try the 8-wheel experience, but unfortunately, it was unavailable during our check-in. While the check-in process took a little longer than expected, the staff made a real effort to accommodate my request for a higher room and informed me when it was ready. I was delighted with the celebrity room they assigned, which offered a fantastic view of the 8-wheel – truly awesome! The room was clean and bed was very comfortable. Travelling with a young child, I appreciated the thoughtful touch of the friendly room attendant, who sent over kids' amenities and a bathrobe. The room also provided complimentary items like drinks, cup noodles, and snacks from the mini bar, which added to the comfort of our stay. Although our stay was just for one night, we truly enjoyed it and will definitely be returning for a longer stay next time. I’m especially looking forward to visiting the casino on the ground floor, conveniently located right next to the lift lobby!

I decided to go on my first trip with my children in Macau for the first time in 10 years. Studio City is famous for its child-friendly hotel, so I made a reservation without worrying. Thank you Simon for your active attitude and service when you have difficulty using the room in the wonderful Eiffel Tower view.I want to visit again because it remains as an unforgettable memory.

The best experience ever staying nearby the main attraction in Macao and shuttle bus is available. Shop is around.

Very pleasant stay in Studio city hotel! Rooms are nice and comfortable and the services in the hotel and around are fantastic.

Thank you Joey, Kathy and Rosie for all the preparations of my son’s birthday celebration. We felt so welcomed to be there. The room was big and clean. Free soft drinks and snacks. Perfect experience.

It’s my first time at this hotel and i think it’s very value for money booking here. The casino shuttle buses are very convenient and service was splendid right from the start. The doorman were all very stylish and professional in their job. Special mention to Haidee the very friendly and warm lady at our check in. As we are travelling with 2 young children she made extra effort to arrange for toiletries for kids age specific and was very professional and quick with her check in procedure. I thought it was very rare to have hotels with that thoughtful gesture. The hotel room was very neat and clean. Very spacious and happy to have the bathtub and a sofa and a small dining table. Minibar selection was very thoughtful too especially the instant noodles. Because of the sample biscuits, we decided to buy more as souvenirs. The hotel has a good indoor and outdoor pool. Very nice setting as well. The gym was good too my husband went to use it it was 24 hrs. The hotel was very comfortable and exceeded my expectations. It was also convenient to get to Macau central by hopping on the public bus 26A just outside the hotel. There’s a good range of food choices from food court to mid and high range restaurants. There’s shopping for everyone and kids arcade to entertain the kids. Just moments before we check out thankfully the Golden reel was opened just in time. We had a pleasant surprise. We managed to catch an impromptu performance by the performers rendition of Michael Jackson. All in all you can just spend the whole day at the hotel without stepping out. Thank you very much for the experience and special mention to Haidee she did a wonderful job. Well deserved. Highly recommended hotel. See you again!