Crowne Plaza Maastricht

Crowne Plaza Maastricht Reviews

Crowne Plaza Maastricht

Ruiterij 1, Maastricht, 6221 EW, NetherlandsView Hotel Details
Crowne Plaza Maastricht
Crowne Plaza MaastrichtCrowne Plaza MaastrichtCrowne Plaza Maastricht
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Crowne Plaza Maastricht Guest Reviews

4.6/5
Great
139 review
Verified reviews
Location4.7
Amenities4.4
Service4.8
Cleanliness4.7
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All reviews(139)
Positive reviews(39)
Reviews with photos/video(13)
Great location(7)
Awesome stay(6)
Classy environment(5)
Awesome rooms(5)
Friendly staff(3)
LiEileen
Twin Room
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Clean and convenient. Nice view as the hotel is just by the Maas river. Big comfortable beds for family stay.
Dr. Sirinuch
Standard Room
Stayed in Sep 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Oct 27, 2024
nice location by the river BF is super
Fat mama
1 King Bed Standard
Stayed in Jul 2023
Booked for others
53 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Room is so nice and big. Good area to stay near to university
Tse
Twin Room
Stayed in Jun 2023
Travel with friends
5 review
4.5/5
Great
Posted on Jul 5, 2023
The hotel is in a good location, only 5 mins walk from the Maastricht centrum station. It is facing the famous St. Servatius Bridge and is very accessible to all the main tourists attractions and dining places in the main town. I am also impressed by the various facilities in the hotel, eg, the gym room. I would definitely recommend other tourists (both business and leisure travel) to stay at this hotel.
Guest User
1 King Bed Standard
Stayed in Jul 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Sep 1, 2024
The loft is not good enough
Guest User
Premium King Room with River Meuse View
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2022
Great hotel
Teresasasa
Twin Room
Stayed in Jan 2025
Travel with friends
18 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The location is very good and convenient. You can easily visit the scenic spots in the city. It is a small town worth visiting. It is just right to stay for one night. It is recommended to stay. The location is excellent. Good! ! !
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Guest User
Standard Room
Stayed in Oct 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Macheng is relatively small, and the city and people are very warm! The hotel room is large, and the view outside the window is beautiful. Every morning when I open the curtains, the beautiful riverside scenery comes into view! The breakfast is also good!
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Nina
Standard Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Great hotel, you can walk to the city. Parking is possible under the hotel, which is very nice.
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Guest User
1 King Bed Standard
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is located on the banks of the Maas River, with a nice environment! It is also very close to the Queen's Department Store, but the breakfast is the same every day without any changes.
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Response from Property: Thank you for your positive rating and feedback. We are delighted to know that you enjoyed our location by the Maas River and its proximity to the local attractions. We also appreciate your comments about our breakfast. We will certainly take this into consideration and discuss it with our team. We hope to have the opportunity to welcome you back to Crowne Plaza Maastricht in the future.Best regards,Jo AnnTeam Crowne Plaza Maastricht
Xiaojinxiaojin
Premium King Room with Balcony
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Oct 2, 2024
The location is very good, right by the river in the city, the room is clean and tidy; I booked a balcony room, but the so-called balcony is just an open-air terrace shared with other guest rooms.
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Response from Property: Dear Xiaojinxiaojin,Thank you for taking the time to share your experience. We are glad to hear that you appreciated our prime location and found your room to be clean and tidy. We apologize if the balcony room did not meet your expectations, and we appreciate your feedback as it helps us to improve our service. We hope to have the pleasure of welcoming you back to Crowne Plaza Maastricht in the future.Best regards,Jo AnnTeam Crowne Plaza Maastricht
Guest User
Standard Room
Stayed in Aug 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Oct 5, 2024
The hotel is old and the breakfast is crowded. The price of breakfast is a bit high.
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Response from Property: Thank you for taking the time to review your stay with us. We are sorry to hear about your experience with our breakfast service. Our aim is to provide a comfortable and pleasurable experience for all our guests, and we regret if we fell short during your visit. Your feedback about the breakfast pricing has been noted, and will be shared with our team for further consideration. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,Jo AnnTeam Crowne Plaza Maastricht
Zhexu
1 King Bed Standard
Stayed in Jun 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jul 30, 2024
I think the lady who served at the counter was very nice~~ and she solved my problem very smoothly🤣The trip service was also very good. I was overcharged by city tax and she immediately went to help me and responded and successfully refunded the money within a day. I think the service is very good and the room is very comfortable and big. It has a bathtub~~~
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Manuel
Accessible Queen Room
Stayed in Jun 2024
Couples
6 review
3.7/5
Posted on Jul 21, 2024
We were in an accessible double room, it is very small with a 1.35 m bed against the wall. The bathroom had a temporary sliding door. In the shower you must first dismantle the handicapped chair. The air conditioning could not be regulated from the room. Breakfast is varied and very good.
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Anonymous User
Twin Room
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The room was large and clean, facing the Maas River. Close to the city center and convenient. Service-wise, friendly and polite. Worth staying.
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