Atour Hotel, Maanshan East Railway Station Reviews
Atour Hotel, Maanshan East Railway Station
Hudong Road and Cihu River Road, Huashan District, Maanshan City, Huashan District, Ma'anshan, Anhui, ChinaView Hotel Details
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Atour Hotel, Maanshan East Railway Station Guest Reviews
4.9/5
Perfect
813 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(813)
Positive reviews(807)
Reviews with photos/video(73)
Classy environment(82)
Friendly front desk staff(74)
Delicious breakfast(69)
Convenient parking(37)
Perfect for business trips(24)
Stayed multiple times(12)
Good sound insulation(11)
Close to train station(10)
Negative reviews(5)
Dickson
Superior Double Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Thoroughly good experience since checking in. Hotel staffs at front desks are all very professional, friendly and helpful. Check-in process is easy and quick, the staffs even served hot tea while processing the registration, offered water whenever I sit at lobby. The room is clean, all facilities are in working and good condition. Location is excellent too, within walking distance to pretty much everywhere (restaurants, shops, bars etc..). Breakfast options are plenty, and they are all delicious. Certainly would be my first choice if I ever come back here in future.
Response from Property: Thank you for your positive feedback on Duo'er. Yaduo from every city hopes that friends who have traveled far can become more familiar with this city and understand it more conveniently! May the warmth of Yaduo drive away the fatigue of your journey, bringing peace and gentleness to your mood. Experience our humanistic sentiments in this strong humanistic and scholarly atmosphere. Duo'er looks forward to your next stay!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very nice!
Response from Property: 感謝小主對朵兒的好評,每一座城市的亞朵都希望遠到的朋友能夠更方便的熟悉這座城市瞭解這座城市!願亞朵的温暖能驅走您旅途的疲倦,讓您的心情歸於平靜和温和,在這濃濃的人情味和書香氣息感受我們的人文情懷,朵兒期待您的下次入住!
Mr Kiyomov
Superior Double Room
Stayed in Oct 2023
Business travelers
56 review
5.0/5
Outstanding
Posted on Nov 28, 2023
All was great!
Response from Property: Thank you for your positive feedback on Duo'er. Yaduo from every city hopes that friends who have traveled far can become more familiar with this city and understand it more conveniently! May the warmth of Yaduo drive away the fatigue of your journey, bringing peace and gentleness to your mood. Experience our humanistic sentiments in this strong humanistic and scholarly atmosphere. Duo'er looks forward to your next stay!
Guest User
Executive Double Room
Stayed in Jan 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Feb 9, 2023
Nice hotel
Response from Property: 不經意之間就遇到了對的人,足以證明朵兒和你之間的緣分,謝謝客官能如此誇獎朵兒,朵兒萬分喜悦,未能達到客官的5分好評朵兒一定再接再厲,期待您再次入住~
Guest User
Executive Twin Room
Stayed in Jul 2024
Business travelers
4 review
1.5/5
Posted on Sep 4, 2024
First of all, the sheets had holes burned by cigarette butts, and they were tidied up the next day without changing the sheets. Secondly, when I made the reservation, it was 346 plus breakfast for one person. Later, the price even became lower. It's me who's at a loss.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The price displayed on the platform is the price without breakfast. After adding a breakfast of 48 yuan, it will be your final price. Regarding linen, our standard is to change it every guest, and every three days for staying guests. If the guest has any requirements, please contact us. It was also replaced as soon as possible. For damaged linens, the room manager immediately rectified and replaced them with new ones, and also made plans to conduct regular inspections. We have two partners on duty 24 hours a day at the front desk. It is our honor to provide you with services. We also hope that you can contact us at any time if you have any questions during your stay and give us a chance to witness our progress. We look forward to your visit again!
Guest User
Jimu Double Bed Room (Projection + Mini Fridge)
Stayed in Sep 2024
Couples
9 review
3.0/5
Posted on Oct 21, 2024
As soon as I entered the room, the quilt smelled of sweat and had not been dried properly. On the first night, there was a problem with the screen projection. I said that I could change the room the next day. If it was inconvenient at night, don't call the master to do it. The second time Early in the morning, I started knocking on the door like crazy. I kept asking who it was but didn't say anything. After knocking for a long time, I opened the door and said it was someone who wanted to do screencasting. I even said that I didn't need to change rooms tomorrow. I was knocking on the door so early in the morning that I wouldn't let anyone sleep. ? It's hard to get a good night's sleep after a weekend break. I'm really upset. The above 🈚️ is a bit of an exaggeration. I always like the layout of Atour's rooms, but can you pay attention to the cleanliness and details? The front desk service is still quite good. Okay, always welcome with a smile
Original TextTranslated by Google
Response from Property: Hello! We are deeply sorry for your feedback. The temperature has dropped sharply recently and the quilt in the room may feel a little damp. Next, we will arrange to dry the quilt to ensure that every guest can have a comfortable stay. At the same time, we will seriously criticize and make rectifications for the staff who deal with the screencasting problem too early. We will definitely communicate with the customer next time to repair the problem before visiting. We attach great importance to every guest's feedback, and your opinions are extremely valuable to us. We will work hard to improve our services and improve detail management so that you can have a better experience during your next stay.
Response from Property: 一份堅守,一份努力,一份承諾,一份收穫,能夠得到您的認可,是我們最大的收穫,我們會越做越好,感謝您對馬鞍山東站亞朵酒店的支持與信任,祝您生活愉快期待與您再次相遇~
Guest User
Jimu Double Bed Room (Projection + Mini Fridge)
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 17, 2024
前台雲也服務非常熱情,房間設施也很好,睡的很舒服
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Response from Property: 尊敬的客人,您好,非常感謝您的認可,為了緩解您在路上的疲勞,到店我們會給您奉上一杯亞朵村的茶。門店夥伴秉承着用户第一,為每一位顧客提供熱情,耐心,專業優質的服務。我們亞朵具備獨特的客房清潔管理和流程,給每一位顧客提供健康,乾淨的舒適入住環境。我們酒店近馬鞍山火車東站、汽車站、出差首選。停車場不限時免費停車。期待與您再次相遇~
wxallison
Superior Double Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 19, 2024
服務熱情,房間乾淨整潔,早餐也很豐富
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Response from Property: 謝謝對朵兒滿分的評價,您的認可是朵兒進步的動力。有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們會一直在!
Response from Property: 尊敬的顧客,您好,非常感謝您對朵兒的認可。我們洗衣房24小時開放,並且24小時都有工作人員巡視,您衹要用標簽寫上您的房號,我們工作人員會幫您提供洗衣服務並且烘乾摺疊。我們一直在關注顧客的需求和期望不斷的提升酒店的硬件設施,同時門店夥伴秉承着用户第一,為每一位顧客提供熱情,耐心,專業優質的服務。期待與您下一次的相遇喲~