Atour Hotel, Maanshan East Railway Station

Atour Hotel, Maanshan East Railway Station Reviews

Atour Hotel, Maanshan East Railway Station

Hudong Road and Cihu River Road, Huashan District, Maanshan City, Huashan District, Ma'anshan, Anhui, ChinaView Hotel Details
Atour Hotel, Maanshan East Railway Station
Atour Hotel, Maanshan East Railway StationAtour Hotel, Maanshan East Railway StationAtour Hotel, Maanshan East Railway Station
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Atour Hotel, Maanshan East Railway Station Guest Reviews

4.9/5
Perfect
817 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(817)
Positive reviews(812)
Reviews with photos/video(76)
Classy environment(82)
Friendly front desk staff(74)
Delicious breakfast(72)
Convenient parking(34)
Perfect for business trips(26)
Good sound insulation(13)
Stayed multiple times(11)
Close to train station(11)
Negative reviews(5)
Dickson
Superior Double Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Thoroughly good experience since checking in. Hotel staffs at front desks are all very professional, friendly and helpful. Check-in process is easy and quick, the staffs even served hot tea while processing the registration, offered water whenever I sit at lobby. The room is clean, all facilities are in working and good condition. Location is excellent too, within walking distance to pretty much everywhere (restaurants, shops, bars etc..). Breakfast options are plenty, and they are all delicious. Certainly would be my first choice if I ever come back here in future.
Response from Property: Thank you for your positive feedback on Duo'er. Yaduo from every city hopes that friends who have traveled far can become more familiar with this city and understand it more conveniently! May the warmth of Yaduo drive away the fatigue of your journey, bringing peace and gentleness to your mood. Experience our humanistic sentiments in this strong humanistic and scholarly atmosphere. Duo'er looks forward to your next stay!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very nice!
Response from Property: 感謝小主對朵兒的好評,每一座城市的亞朵都希望遠到的朋友能夠更方便的熟悉這座城市瞭解這座城市!願亞朵的温暖能驅走您旅途的疲倦,讓您的心情歸於平靜和温和,在這濃濃的人情味和書香氣息感受我們的人文情懷,朵兒期待您的下次入住!
Mr Kiyomov
Superior Double Room
Stayed in Oct 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Nov 28, 2023
All was great!
Response from Property: Thank you for your positive feedback on Duo'er. Yaduo from every city hopes that friends who have traveled far can become more familiar with this city and understand it more conveniently! May the warmth of Yaduo drive away the fatigue of your journey, bringing peace and gentleness to your mood. Experience our humanistic sentiments in this strong humanistic and scholarly atmosphere. Duo'er looks forward to your next stay!
Guest User
Executive Double Room
Stayed in Jan 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Feb 9, 2023
Nice hotel
Response from Property: 不經意之間就遇到了對的人,足以證明朵兒和你之間的緣分,謝謝客官能如此誇獎朵兒,朵兒萬分喜悦,未能達到客官的5分好評朵兒一定再接再厲,期待您再次入住~
Guest User
Executive Twin Room
Stayed in Jul 2024
Business travelers
4 review
1.5/5
Posted on Sep 4, 2024
First of all, the sheets had holes burned by cigarette butts, and they were tidied up the next day without changing the sheets. Secondly, when I made the reservation, it was 346 plus breakfast for one person. Later, the price even became lower. It's me who's at a loss.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The price displayed on the platform is the price without breakfast. After adding a breakfast of 48 yuan, it will be your final price. Regarding linen, our standard is to change it every guest, and every three days for staying guests. If the guest has any requirements, please contact us. It was also replaced as soon as possible. For damaged linens, the room manager immediately rectified and replaced them with new ones, and also made plans to conduct regular inspections. We have two partners on duty 24 hours a day at the front desk. It is our honor to provide you with services. We also hope that you can contact us at any time if you have any questions during your stay and give us a chance to witness our progress. We look forward to your visit again!
Guest User
Jimu Double Bed Room (Projection + Mini Fridge)
Stayed in Sep 2024
Couples
9 review
3.0/5
Posted on Oct 21, 2024
As soon as I entered the room, the quilt smelled of sweat and had not been dried properly. On the first night, there was a problem with the screen projection. I said that I could change the room the next day. If it was inconvenient at night, don't call the master to do it. The second time Early in the morning, I started knocking on the door like crazy. I kept asking who it was but didn't say anything. After knocking for a long time, I opened the door and said it was someone who wanted to do screencasting. I even said that I didn't need to change rooms tomorrow. I was knocking on the door so early in the morning that I wouldn't let anyone sleep. ? It's hard to get a good night's sleep after a weekend break. I'm really upset. The above 🈚️ is a bit of an exaggeration. I always like the layout of Atour's rooms, but can you pay attention to the cleanliness and details? The front desk service is still quite good. Okay, always welcome with a smile
Original TextTranslated by Google
Response from Property: Hello! We are deeply sorry for your feedback. The temperature has dropped sharply recently and the quilt in the room may feel a little damp. Next, we will arrange to dry the quilt to ensure that every guest can have a comfortable stay. At the same time, we will seriously criticize and make rectifications for the staff who deal with the screencasting problem too early. We will definitely communicate with the customer next time to repair the problem before visiting. We attach great importance to every guest's feedback, and your opinions are extremely valuable to us. We will work hard to improve our services and improve detail management so that you can have a better experience during your next stay.
Sanqingsimu
Guestroom (2 Beds)
Stayed in Jan 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 19, 2025
第一次到馬鞍山出差選擇了亞朵,酒店設施設備都還挺齊全的,點的外賣都是機器人送到房間,交通便利距離動車站還挺近打車也就幾塊錢就到了,前台服務員很貼心大冷天一進門就遞上熱茶,入住感還不錯!
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Response from Property: 感謝您的美好評價!🥳 我們非常高興能為您提供這樣貼心的服務,下次見到您,我們還會繼續保持同樣的熱情和用心哦!如果有機會,一定多推薦給你的朋友一起來品嚐我們的優質服務吧!✨
Danquxunhuan
Executive Family Twin Room (Mini Fridge)
Stayed in Dec 2024
Family
5 review
4.6/5
Great
Posted on Feb 1, 2025
酒店有點老,房間有點偏暗,馬桶太舊款,凍屁股,沒有語音控制,給的浴袍雖然新包裝但是打開一看領口啥的都磨破了,不知道穿了多少年了,洗的都爛了快,毛巾也差不多。門口停車有停車券但是隔壁有個飯店停車位緊張,但有一説一,服務態度非常好,不管前台還是走道收拾的人員都很禮貌,感受非常好
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Response from Property: 尊敬的客人,感謝您的反饋。我們非常重視您的入住體驗,我們是按照亞朵標準3.0執行,對於房間設施更新問題我們會積極反饋,逐步進行更換。另關於停車位緊張的情況,我們會與周邊商户協商,力求改善,您也可以隨時聯繫我們尋求幫助,門口有緊急備停車位。同時,我們很高興聽到您對我們服務態度的認可,這是對我們團隊的最大鼓勵。我們將繼續努力,為您和所有客人提供更優質的服務和更舒適的住宿環境。期待您的再次光臨,我們將以更好的面貌迎接您。
Guest User
Superior Double Room
Stayed in Dec 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 29, 2025
乾淨整潔,標準化做得很到位。前台微笑服務點贊,房間隔音也好,睡的很舒服,早餐也很好,很豐盛,種類很多,睡的也舒服,亞朵床墊和枕頭值得推薦。
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Response from Property: 謝謝對朵兒滿分的評價,您的認可是朵兒進步的動力。有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們會一直在!
Xiyongduruhui
Guestroom (2 Beds)
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 5, 2025
已經是亞朵粉絲了,房間乾淨整潔衞生,服務也很好,早餐非常豐富,麪很好吃,還有新鮮的蔬菜,咖啡也好喝。交通也很方便,離東站5分鐘車程。
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Response from Property: 謝謝對朵兒滿分的評價,您的認可是朵兒進步的動力。有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們會一直在!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
服務特別好,第一次來馬鞍山入住的特別滿意,前台微笑服務點贊,房間隔音也好,睡的很舒服,早餐也很好,很豐盛,種類很多,睡的也舒服,亞朵床墊枕頭睡的特別舒服!
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Response from Property: 一份堅守,一份努力,一份承諾,一份收穫,能夠得到您的認可,是我們最大的收穫,我們會越做越好,感謝您對馬鞍山東站亞朵酒店的支持與信任,祝您生活愉快期待與您再次相遇~
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 25, 2024
一般出差能選亞朵就選亞朵,就衝著枕頭,睡眠好,早餐也夠品種夠多,出行方便,隔音也還不錯,睡的安心,客服服務也可以
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Response from Property: 謝謝您對酒店高讚的評價,有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們一直在,在小馬賓至如歸!
Guest User
Executive Double Room
Stayed in Dec 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 18, 2025
服務非常滿意早餐很好 下午茶不錯 一直都來這裏 還經常給我們免費升級 推薦入住哈
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Response from Property: 謝謝對朵兒滿分的評價,您的認可是朵兒進步的動力。有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們會一直在!
hsyxf945
Superior Double Room
Stayed in Dec 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jan 21, 2025
環境不錯,服務周到,距離高鐵站也近,出行出差首選。
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Response from Property: 感謝小主對朵兒的好評,每一座城市的亞朵都希望遠到的朋友能夠更方便的熟悉這座城市瞭解這座城市!願亞朵的温暖能驅走您旅途的疲倦,讓您的心情歸於平靜和温和,在這濃濃的人情味和書香氣息感受我們的人文情懷,朵兒期待您的下次入住!
YUKA WANG
Superior Double Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 4, 2024
酒店房間很寬敞,淋浴間沖澡也很舒服,床跟枕頭都很好睡,酒店距離馬鞍山東站高鐵站車程10分鐘,附近也有很多餐館,用餐方便
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Response from Property: 感謝小主對朵兒的好評,每一座城市的亞朵都希望遠到的朋友能夠更方便的熟悉這座城市瞭解這座城市!願亞朵的温暖能驅走您旅途的疲倦,讓您的心情歸於平靜和温和,在這濃濃的人情味和書香氣息感受我們的人文情懷,朵兒期待您的下次入住!