HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel Reviews

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Seeburgstrasse 72, Lucerne, Canton of Lucerne, 6006, SwitzerlandSee Hotel Details
HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
HERMITAGE Lake Lucerne - Beach Club & Lifestyle HotelHERMITAGE Lake Lucerne - Beach Club & Lifestyle HotelHERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.5/10
Amazing
135 review
Verified reviews
Location9.4
Amenities9.5
Service9.5
Cleanliness9.5
Filter by:
Sort by:
All reviews(135)
Positive reviews(129)
Reviews with photos/video(63)
Convenient location(16)
Classy environment(14)
Awesome amenities(14)
Secluded lake view(11)
Large rooms(11)
Friendly front desk staff(10)
Tasty food(6)
Convenient public transportation(5)
Negative reviews(6)
Vanessa
Double Room With Garden View
Stayed in Mar 2025
Couples
2 review
9.0/10
Great
Posted on Apr 19, 2025
Everything’s good except the room is a little bit dusty. Staffs are friendly and nice ☺️
Response from Property: Dear VanessaThank you very much for your great review and the photo with the beautiful view of Lake Lucerne. We are very pleased that you had a great time at the HERMITAGE. The fact that the room was a bit dusty should not happen - we are sorry about that. Thank you for your kind words on our staff. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing
junguangg
Superior Room With Lake View
Stayed in Nov 2024
Couples
10 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Perfect stay! Too bad it’s foggy and I can’t see much of the view from the room. I would be back here again next summer or autumn!
Response from Property: Dear guestThank you very much for your fantastic feedback. We are sorry that the weather did not work out during your stay.We are already looking forward to your next visit and wish you all the best until then.Best regardsEmma Pohle, Marketing
XiaoGabriel
Deluxe Room With Lake View
Stayed in Sep 2024
Couples
55 review
9.0/10
Great
Posted on Nov 17, 2024
The hotel locates alongside lake where is amazing view to enjoy in the morning. You can spend a whole day sitting alongside lake. Although the hotels does not locates in the city center but 15mins by bus which is bus station opposites hotel.
Response from Property: Dear XiaoGabrielThank you very much for your fantastic feedback and the great photos. We are glad that you enjoyed the location on Lake Lucerne with the fantastic view of the water and the mountains and that you were able to really relax. Also, we are glad you liked the quiet location outside of the city center. We hope to welcome you again soon. Until then, we send you all the best.Best regardsEmma Pohle, Marketing
Anonymous User
Double Room With Garden View
Stayed in Sep 2022
Couples
3 review
8.5/10
Very Good
Posted on Nov 3, 2022
Even though the location requires you to take a bus to the hotel around 20mins. Bus stop just outside the hotel. 2-3mins walk. We were delighted with the hotel. Very well thought out room and design very tasteful. Very nice view of the lake. The staffs are very friendly and helpful as well.
Guest User
Deluxe Room With Lake View
Stayed in Jun 2024
Family
13 review
10.0/10
Outstanding
Posted on Jul 22, 2024
Nice atsomphere
Callieee
Deluxe Room With Lake View
Stayed in Dec 2022
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jan 6, 2023
Perfect night and the best view ever.
Guest User
Superior Room With Lake View
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 2, 2025
Awesome hotel! There is a lake view outside the window. The hotel has its own lawn where you can lie down and enjoy the lake view and sauna. The hotel staff are very friendly and helped us with the reservation. There is a No. 24 bus at the hotel entrance that goes directly to the train station entrance. There is a bus every 10 minutes, and the transportation is very convenient (the hotel provides free bus tickets). Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guestThank you so much for your fantastic feedback and the great photo! We are delighted that you had such a lovely time at HERMITAGE and that you enjoyed the views of the lake and mountains. For our guests we offer free bus tickets, but also e-bikes to get into town. We are very happy that our staff could be helpful with the reservation. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing
Rouzizi
Double Room With Garden View
Stayed in Mar 2025
Travel with friends
1 review
9.7/10
Amazing
Posted on May 7, 2025
The hotel has an unbeatable view, the facilities are a bit average, the location is very good, I have recommended it to my friends, it is very suitable for vacation and leisure. The staff is friendly, although there is no Chinese service, it is also possible to rely on translation software. The bus stop is right in front of the hotel, very convenient
Original TextTranslated by Google
Response from Property: Hello RouziziThank you very much for your great review. We are very pleased that you had a good time at the HERMITAGE and enjoyed the view of Lake Lucerne and the mountains. We are glad that you appreciated our friendly staff and the good connection with the free bus. We are very pleased about your recommendation and hope to welcome you again soon.Best regardsEmma Pohle, Marketing
Guest User
Double Room With Garden View
Stayed in Mar 2025
Couples
22 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Hotel service is very good staff 10 points: polite, nice smile You can store your luggage in advance, and it is very convenient to come to Lucerne. You only need to take bus No. 24 and get off at the hotel entrance in about 10 minutes. The hotel facilities are also very clean and new The hotel overlooks the garden lake and you can clearly see the snow-capped mountains. Worth a stay
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your fantastic feedback and the great photos! We are glad you had a great time at HERMITAGE and enjoyed the view of the snow-capped mountains. Glad you enjoyed your time. We hope to welcome you again soon.Best regards,Emma Pohle, Marketing
Guest User
Double Room With Garden View
Stayed in Mar 2025
Couples
7 review
10.0/10
Outstanding
Posted on Apr 13, 2025
It occupies the best lake view position in Lake Lucerne, quiet and pleasant! The only small flaw is that it is more than 3 kilometers away from the town water tower flower bridge and the dying lion statue, which is suitable for tourists who drive.
Original TextTranslated by Google
Response from Property: Dear guestThank you very much for your great feedback and the beautiful photos. We are delighted that you had a wonderful time at the HERMITAGE. The hotel is quietly located on the outskirts of Lucerne directly on the shore of Lake Lucerne. It is only 10 minutes by bus to the city center. E-bikes are also available free of charge for our hotel guests. During the day the free of charge bus takes you to the nearby city center every 15 minutes, alternatively our front office team always calls a cab with pleasure. So you can perfectly enjoy the peace and quiet on the lakeshore, but are still not far from the city and the sights. We hope to welcome you soon again.Best regardsEmma Pohle, Marketing
Erison_ding
Superior Room With Lake View
Stayed in Feb 2025
Family
14 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Exit the train station and take bus No. 24 to the hotel entrance! The hotel room is nice. The hotel is opposite Lake Lucerne. It is very relaxing to just sit there and relax on a rainy day.
Original TextTranslated by Google
Response from Property: Dear Erison_dingThank you very much for your great feedback and the beautiful photos. We are delighted that you had a wonderful time at HERMITAGE and were able to really relax. We hope to welcome you again soon - hopefully in better weather.Best regardsEmma Pohle, Marketing
Yigerenderen2bxxe
Superior Room With Lake View
Stayed in Feb 2025
Family
9 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Beautiful scenery, good service, they will take you to the room to introduce the room facilities when you check in, and there are apples in the corridor for you to take at any time
Original TextTranslated by Google
Response from Property: Dear Yigerenderen2bxxeThank you for your great feedback on your stay at HERMITAGE. We are pleased that you appreciated our helpful manner at check-in and that you felt comfortable in your room. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing
youzizi
Design Room With Balcony And Lake View
Stayed in Jan 2025
Couples
27 review
10.0/10
Outstanding
Posted on Feb 7, 2025
The most satisfying hotel in the entire Swiss trip. There is a No. 24 bus across the road from the Lucerne train station. It takes only a few stops to get to the hotel entrance, which takes more than ten minutes. It is very convenient. The hotel is directly by the lake. When I opened the balcony door of the room I booked, I could see the lake and snow-capped mountains. It was so beautiful. The whole room is quite large, and the decoration design is unique, with a strong sense of holiday style. It is suitable for staying for two more days.
Original TextTranslated by Google
Response from Property: Dear youzizi,thank you so much for your great feedback. It was such a pleasure to read that our hotel was the best of your whole switzerland trip. Indeed our hotel is perfectly located - close to the city with public transportation and directly at the lake to enjoy the beautiful view on the mountains and lake. We hope that you are coming back for a longer vacation in summer time to enjoy all our outdoor / water activities.Best regardsAnke Mayer, Marketing
Anonymous User
Superior Room With Lake View
Stayed in Jan 2025
Family
26 review
10.0/10
Outstanding
Posted on Feb 8, 2025
I like this hotel very much. The environment is beautiful and clean. I stayed for 2 nights. The breakfast was also very rich. Very convenient to the city and Zurich. When you check out, you will also receive a small gift.
Original TextTranslated by Google
Response from Property: Dear guestthanks for your great feedback about our beautiful location directly at the lake, yet still convenient to explore Lucerne city highlights. We are happy to read that you enjoyed our generous breakfast for a good start into the day. We hope to welcome you again in the future.Best regardsAnke Mayer, Marketing
Taifeitangss
Double Room With Garden View
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 29, 2025
Very very good!! The view is very good!! The room is very big!! A check-in card will be written in advance, and the porter will take you to the room. You can enjoy the lake view and snow-capped mountains while lying on the bed~~
Original TextTranslated by Google
Response from Property: Dear TaifeitangssThank you very much for your fantastic feedback. We are delighted that you enjoyed your stay at the HERMITAGE with a view of Lake Lucerne and the snow-capped Pilatus - even from your bed. We hope to welcome you again soon.Best regardsEmma Pohle, Marketing