Sanctuary Hotel Luang Prabang

Sanctuary Hotel Luang Prabang Reviews

Sanctuary Hotel Luang Prabang

Ban Aham, Kitsalat Road, Luang Prabang, Luang Prabang Province, 06000, LaosView Hotel Details
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Luang PrabangSanctuary Hotel Luang PrabangSanctuary Hotel Luang Prabang
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1 night

Sanctuary Hotel Luang Prabang Guest Reviews

4.4/5
Very Good
80 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(80)
Positive reviews(75)
Reviews with photos/video(33)
Awesome stay(26)
Friendly staff(25)
Classy environment(16)
Delicious breakfast(13)
Near shopping area(8)
Convenient for shopping(8)
Quiet & comfortable(7)
Perfect for business trips(5)
Negative reviews(5)
Langoh
Superior Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 30, 2024
We loved this little hotel in the heart of Luang Prabang! The staff were so helpful and the pond was very picturesque.
Response from Property: Dear Langoh,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Guest User
Superior Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Cozy resort with nice staff, Peaceful and cleanness.
Response from Property: Dear Guest,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Guest User
Deluxe Room
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Jan 2, 2024
There are some issues while we're staying at hotel. at that time, the staff from hotel was kindly helping us and makes us solve the problem :-) During staying at this hotel, we definitely felt like they are taking care of the guests from the bottom of our heart! when we have a chance to come to LPB, we will come to this hotel ! Once again, thanks for help again
Response from Property: Dear Guest,We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Thank you for choosing our hotel for your trip and we look forward to welcoming you again soon.Best regards,The Sanctuary Hotels & Resorts Team.
miaoww
Superior Room
Stayed in May 2023
Family
12 review
5.0/5
Outstanding
Posted on Jul 4, 2023
It's a nice hotel where Lao's style buildings around amazing garden...and it's not far from night market.....easy going to everywhere.
Response from Property: Dear miaoww,On behalf of the entire Sanctuary team, we would like to thank you for the nice comment you posted : it has made our day.We are happy to hear that you have been satisfied with your stay.Thank you for choosing us for your stopover and we hope to see you soon!Best regards,The Sanctuary Hotels& Resorts Team.
Travel Cat
Superior Room
Stayed in Jan 2023
Couples
45 review
4.5/5
Great
Posted on Mar 12, 2023
We stayed in February for two nights in Luang Prabang, choosing to stay in the Sanctuary Hotel because the architecture is traditional Laotian design. The owner is French and he certainly pays attention to the food, his staff serves delicious Laotian and Western style breakfast with fresh breads and jams and made to order noodles and eggs. He has paid attention to using glass bottles for drinking water in the rooms which reduces plastic waste. Good job!
Response from Property: Sabaidee,Dear Linden,The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us.We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations.
Capenter
Superior Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 14, 2024
Good location and friendly staff
Response from Property: Dear Guest,Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your choice of stay for our holidays in Laos. We look forward to welcoming you again in the near future.Best regards,The Sanctuary Hotels & Resorts Team.
Dan SEA
Superior Room
Stayed in May 2023
Solo travelers
137 review
5.0/5
Outstanding
Posted on Jul 2, 2023
Great for long and short stays, friendly and helpful staff, large rooms, wonderful amenities, beautiful design
Response from Property: Dear DanSEA,On behalf of the entire Sanctuary team, we would like to thank you for the nice comment you posted : it has made our day.We are happy to hear that you have been satisfied with your stay.Thank you for choosing us for your stopover and we hope to see you soon!Best regards,The Sanctuary Hotels& Resorts Team.
Siti NoorAin Binti
Superior Room
Stayed in May 2022
Couples
6 review
5.0/5
Outstanding
Posted on Jun 18, 2022
I love the landscape in this hotel. The location is nearby to walk to the town. I wish they will improve for their breakfast in the future.
Response from Property: Dear Siti NoorAin Binti,The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us.We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations.We appreciate your comments and suggestions, the issues you raised are under improvements and we continuously strive in providing the best service to our clients.
Ratana
Superior Room
Stayed in May 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Jul 3, 2023
The location is perfect
Response from Property: Dear Ratana,On behalf of the entire Sanctuary team, we would like to thank you for the nice comment you posted : it has made our day.We are happy to hear that you have been satisfied with your stay.Thank you for choosing us for your stopover and we hope to see you soon!Best regards,The Sanctuary Hotels& Resorts Team.
Guest User
Superior Room
Stayed in Mar 2023
Couples
14 review
5.0/5
Outstanding
Posted on May 1, 2023
Very good
Response from Property: Dear Guest,We are happy to hear that you have been satisfied with your stay.Thank you for choosing us for your stopover and we hope to see you soon!Best regards,The Sanctuary Hotels& Resorts Team.
Dalibojue
Superior Unesco
Stayed in Nov 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very refreshing hotel, the room is very unique and the garden is beautiful
Original TextTranslated by Google
Response from Property: Dear Dalibojue,We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Thank you for choosing our hotel for your trip and we look forward to welcoming you again soon.Best regards,The Sanctuary Hotels & Resorts Team.
Guest User
Deluxe Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Will come back next time!
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you very much for the interest you have in our hotel, and the nice review you left. All your sentiments go straight to our hearts. Thank you for choosing our hotel for your trip and we look forward to welcoming you again soon.Best regards,The Sanctuary Hotels & Resorts Team.
Guest User
Deluxe Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very primitive. There are little geckos in the room. The service attitude is good. We checked in when we arrived at around 12 o'clock that day. There is a beautiful lotus pond in the yard. The road is a pebbled road. It is difficult to walk in high heels.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking your time to leave such an inspiring feedback about your recent stay at our hotel. It's a great pleasure for us to know that you enjoyed your stay, and we look forward to welcoming you again soon!Best regards,The Sanctuary Hotels & Resorts Team.
LFDmingtianyouwo
Superior Room
Stayed in Aug 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The overall environment is very good, which is different from the domestic environment. We all drink hot water from the water heaters installed outside. There is no bottled mineral water, but other things are quite complete.
Original TextTranslated by Google
Response from Property: Dear LFDmingtianyouwo,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.
Anonymous User
Deluxe Room
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 6, 2025
A surprisingly cost-effective hotel. The service is particularly attentive and excellent. The rooms are also very local.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Best regards,The Sanctuary Hotels & Resorts Team.