Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities7.7
Service7.9
Cleanliness8.0
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All reviews(58)
Positive reviews(5)
Reviews with photos/video(1)
Guest User
Standard Room with 2 Single Beds
Stayed in Feb 2024
Other
1 review
6.5/10
Posted on Apr 18, 2024
Outst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account
Danny
Standard Room with 2 Single Beds
Stayed in Apr 2024
Couples
2 review
8.0/10
Very Good
Posted on Jun 11, 2024
Basic Ibis hotel, did the job, our room was quite and fairly cleaned
Kattiger
Standard Room with 2 Single Beds
Stayed in Aug 2024
Travel with friends
1 review
8.5/10
Very Good
Posted on Sep 17, 2024
We arrived late at night, but it was convenient because it was only a 5-minute walk from Lourdes station. The hotel is in a great location, with access to the Lourdes Fountain, the Cathedral, and the Pyrenees Museum all within walking distance.
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Anonymous User
Standard Room with Double Bed
Stayed in May 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jun 19, 2023
Hotel very well located with very convenient parking in Lourdes excellent welcome excellent cleanliness … a good address in Lourdes to recommend