Cloud Nine Hot Spring Reviews

Good………………………………………………………………………………………………………………………..

Nice hotel, hot spring is very good, customer service is also good.

Amazing！Really enjoyed.

Such a happy memory.

Good for one time travel

The hotel is located between mountains and waters, with green trees and fresh air. The rooms are bright and clean, and the outdoor hot spring area has rich facilities, an outdoor children's playground, and a variety of Chinese medicine health pools. After soaking, enjoy the dry and wet sauna. The hot stone slabs are very comfortable. It is a good place to relax!

There are many reviews online, some good and some bad. In summary, the hotel is a bit old and the cleanliness can be improved. The hot spring area is okay, towels can be changed at will, there are many drinking places in the hot spring area, and the buffet breakfast has many varieties. I am personally satisfied. But the roads outside the area are so bad that they have been in bad condition for several years.

The hotel is very clean, the mattress is very comfortable, the space is large enough, the privacy is very good, the hot spring in the room is large enough, more than enough for a family of three, the hot spring is a real hot spring, it feels more comfortable than the hot springs in Fogang and Hezhou Xixi before

The staff has a very good service attitude, the hotel's comfortable buffet is also delicious, the air is very fresh in the morning, and the hot spring water really makes the skin smooth after washing. Special thanks to the front desk for helping to solve the problem, thumbs up 👍

The room is not good, it is very different from the pictures in the promotion, but the hygiene is OK. The air conditioner is so hot at 19 degrees that I can't sleep at night. The bed is super soft and hard to sleep, but it is quite comfortable. I am not used to sleeping too soft. The private hot spring is very convenient and you can soak in it indoors. The outdoor hot springs don't feel as many as the advertised more than 100, but there are not too many people. The seafood buffet is not delicious and there is not much seafood. It is cold and smells fishy.

Convenient transportation, many local restaurants around, many types of hot springs and located on the mountain, quite unique, complete facilities for children to play, spacious rooms with complete facilities, warm and thoughtful hotel service, rich breakfast

The room is very spacious. The family suite has two separate rooms inside and outside. There is also a hot spring pool in the room. The family of three has a good travel experience. The lobby staff and cleaning staff have good service attitudes. The outdoor pool is built along the mountain. There are many large and small pools. Unfortunately, there are many tourists during the Spring Festival, so the experience is not very good. The food in the restaurant is not delicious. You can order takeout.

When we checked in, we clearly told the front desk that we didn't want the front or back room, and the front desk agreed. In the end, we were given a room at the back. We thought it was 11 o'clock in the evening, so we were too lazy to change it. As soon as we entered the room, there was a strong musty smell. This is what a hotel that costs more than 1,000 yuan a night is like?! The hygiene is extremely poor! The backrest of the bed is covered with dust, the room facilities are all from a long time ago, and the toilet light is also relatively dim. The room says that there is a hot spring, but it is actually a bathtub for bathing. There is no hot spring at all. The hot spring is all tap water, and the shower curtain and floor in the bathtub are all moldy. It looks very dirty. The hygiene of the bathroom is also very similar. Let's just post pictures. Then at one or two in the morning, we ordered a takeaway, but we were told that it could not be delivered and the guests had to pick it up at the gate. We called the front desk to communicate with the front desk. The attitude of the front desk was very arrogant, saying that I didn't have time to help you get it. The hotel regulations do not allow takeout to come in. OK! It's really arrogant. It was more than 10 degrees cold in the evening and I had to run to the door to get the takeaway by myself. It was still the security booth outside, not the hotel entrance. There are constructions everywhere, and dust all around. The hot springs on the G floor don't look like real hot springs. I asked an uncle (staff) if this is a real hot spring? Why does it feel like heated tap water? The uncle didn't answer directly, but smiled awkwardly and said "it should be" a "real" hot spring. The water in the hot springs is a bit dirty, and there are a lot of foreign objects in it. I can understand that there are many people soaking in it. But there are more than 100 pools, most of which are only small pools of less than 3 square meters (at least dozens of such pools can probably sit 4 people sitting upright or 2 people sitting flat with their legs). There are very few medicine pools in them. You can't even smell anything near or in it. Those brothers and sisters who want to soak in the natural rotten egg smell should think about it carefully. If it is just a warm water water park, it's okay (although there is nothing to play). The road in front of the hotel is very bad, and low-chassis cars will have a headache, dirty and bumpy. To sum up: the hot spring bar is commendable and it depends on personal preference, but the hotel is really old and dirty (it is really hard to accept the musty smell and mildew spots in the room). I am curious how so many good reviews came from, and few people mentioned these things.

The room is large, well-equipped, clean and sanitary. All service staff are warm and generous, the overall environment is quiet, the catering service is sufficient, and there are many festival activities. There are plenty of indoor and outdoor parking spaces.