Hilton Long Beach Hotel Reviews

Nice hotel and wonderful service

This is my second stay at this hotel, and I find its location quite convenient. Located right off the 710, it provides easy access to various parts of Los Angeles County. The attached garage is a significant advantage, particularly considering the prevalence of car vandalism in Long Beach. While the rooms lack a touch of luxury, they offer a decent accommodation experience with firm beds. The bathrooms show a hint of age, yet nothing too dramatic. The lobby provides complimentary food and drinks, enhancing the overall experience. In summary, the hotel serves its purpose effectively. I plan to consider it again for my next visit to Long Beach.

Feel pretty good I love this place i will book it when I come back again

Not good at all we had bugs in our room .

Good service good location good environment clean and easy to access

The location of this hotel was perfect and it had great amenities but that was about it. Our first room smelt like cigarettes and mold, we were moved to another room which had no A/C. We finally got a decent room by time we moved to the third room. The valet took forever we never waited less than 15 minutes to get or drop off our car. The hotel was nice but understaffed

Nice room, clean and bright

This is not a friendly hotel for Chinese people, nor for families. There is a strong suspicion of racial discrimination and it is unsafe. Some hotel employees are not there to serve customers, but just to handle work. Check-in is only possible at 4pm. We arrived early and waited in the lobby with our children for three or four hours. We started queuing up to check in at 4pm, and it was almost 4:30pm before we got in line. After we got in line, they said the room had been cleaned, but we had to wait for notification to get the room card. We waited for more than ten minutes and found the lobby manager before he gave us the room card. During this time, we questioned why we had to wait so long. The lobby manager said it was not their staff's fault, and all the guests were waiting... There was no sense of service at all, no comfort, no care for the children (our child was 5 and a half years old), and they asked us to keep our voices down. It felt like we would be in danger of being pulled away by the security guards at any time... Chinese people must not step into the trap.

The hotel has been renovated and feels relatively new. It is more than a kilometer walk from the beach and commercial street. The rooms are spacious and there are free drinks and refreshments on the first floor.

The hotel is relatively quiet and the surrounding environment is not bad. The disadvantage is that it is a bit old and far from downtown. It takes at least 10-15 minutes to walk to the shops.