Premier Inn London County Hall Reviews

The room was fine. The standard Premier Inn room. The hotel itself was looking a bit tired and in need of a coat of paint in the common areas. The shower in the room had great pressure but the fixing was broken, and the overhead rain shower was leaking so that when you turned it on it sprayed water all over the room. So I had to use the hand shower which I had to hold as the holder was broken. Room was clean. I was at a conference in the same building so the location was very convenient. It is close to Waterloo station and right next to the Thames and Westminster bridge so would be great if you were a tourist.

The advantage is that the location is very good, the restaurant is also very convenient, and most of the people staying here are British working-class people.

The drain won't flow

The location is good, with Martha's supermarket and Starbucks nearby.

Good hotel dining

Next to the London Eye

Near tourist attractions

Great location. Premier Plus room was big. Bed comfy. Good shower. Room smelt musty and there was a large stain on the carpet. Paid extra for a view. It was sort of a view. A side view, but the window was small and high so not a very accessible view. Wouldn't pay extra for it again. Would stay here again for the location and price.

We have stayed in this hotel many times and keep going back. The location is perfect for sightseeing with lovely restaurants and cafes nearby. Check in can be busy but the staff are great and get you checked in as quickly as they can. Can store cases on arrival and departure. Nothing fancy; typical premier inn. Clean and comfortable in a great location.

We opted for the Premier Plus option so I can only comment on those rooms. Comfortable big bed. Good shower and body/shampoo. TV sound seems a bit muffled. Liked being able to open the window as it can get stuffy. Downside of that is the outside noise which on one of the 4 night was very bad (even on 5th floor) as motorbikes seemed to have targeted the area for showing off. I wouldn’t stay here during May-Sept as there’s no air-conditioning. Good breakfast, self-service which I like, no wait time and big plus for me is that the coffee is decent. The lifts were a pain! Always a queue as there’s only 2 for the 5 floors of rooms, and even more frustrating when they seemed to stop at every floor even though the people waiting had been picked up by the other lift. The location couldn’t be better generally, right by the Eye & 10 minutes walk to Westminster Abbey. Waterloo station is just round the corner too. Lots of restaurant options nearby and about 20 -25 mins walk to many theatres.

Have visited this Hotel many times.always a warm welcome. Nice comfy room on floor 5 floor overlooking Jubilee Gardens at a fair price for London. A great centrally situated Hotel for getting about London and near to Waterloo Tube and Train Station..

Such shame the hotel had some building work done, so a bit noisy in the reception. Breakfast was quite poor, not that much choice and cold scrambled eggs. But, the location of this Premier Inn is superb, literally by the London Eye. Great distance to Westminster and Big Ben. We took Uber water taxi, great fun! And we made trip to The Ivy Asia in St. Paul's, which was amazing experience! Also we went to see in Phoenix theater, Strange things, which was absolutely amazing (5⭐). Bakerloo line few minutes walk from the Premier Inn, again that was a big bonus. Would stay again, if you don't have high expectations, but just the normal Premier Inn standard.

We have stayed at this Premier inn before and always a nice experience. The duty manager (can't remember her name) was excellent and very helpful. Went above and beyond with her customer service. We ate there one evening and the steak and ale pie was delicious. Definitely recommend this place to stay for a break in London

We use Premier Inn regularly and this was our second stay at this hotel. Whilst it's still a good value base for central London, it's now looking tired and in need of a refurb. The room cleanliness wasn't great with litter under the bed. It was apparent that there were staff shortages particularly when we had an evening meal although individual staff members are always friendly.