66 W Cromwell Rd, Kensington and Chelsea, London, SW5 9QS, United KingdomSee Hotel Details
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1 night
Guest Reviews
7.4/10
95 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.4
Amenities7.2
Service7.4
Cleanliness7.4
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All reviews(95)
Positive reviews(2)
Reviews with photos/video(2)
Negative reviews(1)
Yon Meng
Single Room
Stayed in Apr 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on May 10, 2025
Helpful and courteous staff. Allowed me to store my baggage in hotel before check-in time, and after checking-out. Great location for restaurants, attractions, transport and provisions shopping. It has a small lift, accommodating one person with luggage at a time. The mattress is old - could feel the wires inside. The shower needs attention the water pressure and the temperatures can be wonky. Overall a pleasant stay
Guest User
Double Room
Stayed in Sep 2022
Couple
2 review
6.5/10
Posted on Oct 16, 2022
The room was so small and old, not be able to seat at the desk. The shower is not clean and old, the shower door can not close properly. The pillows are so flat.
Good location, staffs are friendly, room has hair dryer.
Guest User
Single Room
Stayed in Oct 2024
Solo traveler
81 review
3.5/10
Posted on Jan 26, 2025
The room is very Dior. The bedsheets are not clean and have hair. There is no shower gel or shampoo. There is no toothbrush. The small suitcase in the room cannot be opened. It is convenient to the subway station.