Phoenix Hotel Reviews

Very nice, humble and affordable.

A nice little hotel. Very good for the price.

Great hotel to stay for 1, 2 nights. Kensington Gardens is just around the corner and there are lots or restaurants, bars and supermarkets close by. Breakfast was very busy, there were not that many staff and they were understandably stressed so that was not a very pleasant experience. Breakfast buffet was ok, but there wasn't much to choose from.

The service And hotel very nice. Also nice personal And kind clean lady.

This hotel is located nearby the Bayswater underground station and is very convenient. The staff is very friendly and willing to help if need their help. The hotel is old but well manage everything is in good shape except the elevator a bit slow The Room is clean and equipt with all the necessary stuff although the room I stay in is just a tiny small room.

The reception at the hotel front desk was very enthusiastic. As soon as you entered the door, you could know which guest you were booked for. It was quite surprising. The check-in procedure was completed very quickly. The hotel is still as clean as it was 5 years ago. Although the room is a bit small, the check-in experience is okay! The breakfast is still the same as before. It is amazing that the hotel can keep the breakfast variety unchanged for 5 years! But it can guarantee to provide you with enough nutrition for the day! The hotel is 5-8 minutes walk from the Bayswater subway entrance. There are many supermarkets around, and there are also several Chinese restaurants. Life is very convenient. I will stay here again in the future.

Facilities: The facilities are relatively old, the rooms are very small, there is no air conditioning, and it is airtight. No kettle, no slippers, no hair dryer. Also not close to tourist spots, not recommended.

The hotel service is very good, the location is very close to Hyde Park, Kensington Park, Imperial College of Technology, there are many restaurants and bar hotels around, very London-style environment

I stayed for two days (Saturday and Sunday). The hotel is just ok. It seemed like they only gave the basement to Asians. I felt racist. They said that on the first day, the only place was underground. So I asked if they could change it for the second day, and they said no and didn't know. In the basement, there were about two other Asian teams other than us. It was a really unpleasant experience. And the sourhead is fixed to the wall. It's really hard to wash just your hair. If it's because of the price, it can't be helped, but if you have some spare time, I recommend going somewhere else.

The room was very clean and comfortable, and the breakfast was very good! The restaurant corridor is also very clean and has an elevator! There is also a bar in the lobby. It was a very happy stay.

Living alone is very cost-effective, the room is not very big, but sleeping is no problem. recommend

Very well placed and a very pleasant atmosphere especially during Christmas time, friendly staff

The room is too small, a lot of noise

The hotel is long, but the price is very high