Hotel Indigo London - Paddington Reviews

I think the hotel can provide toothpaste and toothbrush immediately in the room. Because I am very shy to ask for ……

Cukup dekat dgn transportasi umum Paddington Train Station

Excellent location, welcoming staff, and clean room. Breakfast was very good and would stay back again. 

Great location and convenience. Thanks to Imran for providing an early check in free of charge.

The location is really not too bad. I do like that the food around the places are good, just downstairs is the hop on/hop off bus stop. The staff - leslie is really helpful. She helped us with our requests and that’s the great gesture.

Good location. Clean room. High quality amenities. Recommend this hotel

My first trip to London. Hotel Paddington will be my first choice when I return. The bed was so soft and comfortable. Pillows a little mushy but ok. Every employee there was so nice and helpful. Lots of stores and restaurants near by. There is a fridge in the room, nice cold a.c ! Bathroom was spotless. Every request was immediately attended to. No microwave, there is an iron and safe. Nice thick white robes wirh slippers. Towels were soft fluffy and huge. No washcloths but hand towels. The Nespresso with complimentary biscuits were delicious. Complimentary water for tea kettle or to drink with complimentary o.j. sodas.I would give them 5 stars with no hesitation. I travel for work in the states and stay at a lot of hotels. There was no "ick or eww" when I entered the room. Cleanliness was obvious. If there is a problem they will fix bit right away. Free breakfast vouchers for the restaurant in the hotel were definitely worth the breakfast.

I stayed with my wife for 1 night at Hotel Indigo London Hyde Park Paddington. We bought their room package with breakfast and dinner for 2 to celebrate our wedding anniversary. After checking in the hotel room, it was far smaller than expected, just 5 steps from bed to bathroom. Also, the tape in the shower cabinet was out of order, which is hard to turn. This case was reported to the Hotel Manager. Hopefully it will be fixed.

The location is excellent, 5 minutes walk from Paddington Station and Hyde Park is within walking distance. There are convenience stores and other restaurants downstairs. The room is very small and it is difficult to move after unpacking. Breakfast is in the restaurant downstairs, including set meals and buffets. The portions are very large and can be eaten as two meals.

The room is too small and the 26-inch suitcase cannot fit in it. You can only walk across it. But the hotel service is just like other Indigo hotels, very friendly and welcoming. The location is very good, very close to Paddington Station and Hyde Park.

The sound insulation is very poor, other rooms are very loud at night, the bed is small and the space is cramped. The room was arranged on the top floor. The rain hitting the outside platform at night was very noisy. I was woken up many times if I didn't sleep well.

The room was not cleaned for two days, and the bathroom exhaust system was noisy. The surrounding area was quite convenient.

Very bad stay experience Booked for two days, arrived at 8pm on the first night, said there were no rooms, arranged to stay at Mercure next door for one night, changed back to Indigo on the second day, compensated with a breakfast voucher When leaving the next morning, both hotels shirked the responsibility of handling the luggage because the new room was not cleaned well When I returned to the hotel in the afternoon, the front desk staff was changed, didn't know the situation, couldn't find the luggage, took a long time to handle it, and didn't have any apologetic attitude After arriving at the new room, the hygiene was very bad, there was a big bug in the open cupboard, asked housekeeping to deal with it The staff seemed inexperienced, used plastic bags to beat the bugs, and then the bugs flew everywhere... Finally negotiated to change rooms, moved to the fifth floor, but it turned out to be the basement (I booked a room upstairs at the beginning) The overall experience was very bad

Convenient location! We were initially assigned a basement room, which we were not satisfied with. Later, we were moved to an upstairs room, which was much better. However, before the move, they repeatedly confirmed with us that we had not touched anything in the room. Please... I was only in there for ten seconds... and there were staff inside