Crowne Plaza Liverpool City Centre Reviews

good location, comfortable bed and got nice view cons: shower pressure, gym is too old and needs updated machines  needs hd tv in 2025 not lcd

Awesome service and hotel. Friendly staff, great food and the pool and spa were great to use also. Would highly recommend and stay again!!

Loved our stay. Warm pool

Service staff Janet, John and all were fantastic, made the stay really comfy and cosy

Whole stay was great: Staff were attentive, food was lovely and room was fantastic!

Stayed in this hotel many times definitely stay here again.

Everything was fine.

The only downside was with "TRIP.COM" themselves, as when booking my room for 2 adults and one child, the conformation confirmed so, but when checking in the room was booked for 2 adults only, the manageress explained it was not their fault , and told me that this is not the first time that this has occured and we the guests are left bewilderd why this can happen, "SO TRIP.COM PLEASE GET YOUR ACT TOGETHER AND SORT THIS MESS OUT, from Paul

Great location close to the docks and city centre. Hotel staff were all so friendly and attentive. The pool and gym facilities were a nice touch to relax. Breakfast was self serve which had lots of choice.

Was a little disappointed with our stay unfortunately, we chose this hotel due to it having a pool which was freezing so not a great start, and a few small things like loose taps in the bathroom and the plug was stuck in the bath which meant we were stood in cold water while showering, the breakfast was good and the staff were great but 4 star hotel it was not.

Great hotel, located at the edge of Liverpool Port, in the center, with the Three Graces right outside. Most of the attractions here can be reached within half an hour's walk. The hotel facilities meet European five-star standards, and the service staff are very friendly, especially the old man at the door, who is dressed very gentlemanly with a smile. I will stay in this hotel next time I come to Liverpool!

Convenient parking, excellent hygiene

The view is very good and the location is good.

Small room, good