Hilton Liverpool City Centre

Hilton Liverpool City Centre Reviews

Hilton Liverpool City Centre

3 Thomas Steers Way, Liverpool, United KingdomSee Hotel Details
Hilton Liverpool City Centre
Hilton Liverpool City CentreHilton Liverpool City CentreHilton Liverpool City Centre
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.8/10
Very Good
80 review
Verified reviews
Location9.4
Amenities8.3
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(80)
Positive reviews(75)
Reviews with photos/video(19)
Awesome stay(26)
Delicious breakfast(10)
Near shopping area(8)
Convenient for shopping(6)
Negative reviews(5)
Talal
Deluxe King Room with Park View
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on May 30, 2025
The location The view for LFC parade Great view and great atmosphere The hotel reception All is good I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .
LizHaigh
King Guest Room
Stayed in Sep 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on Oct 23, 2024
Wonderful location. Very nice reception area and bar. Comfortable bed and pillows. Short of a few niceties eg Shower cap / free bottled water / no fridge in the room. Didn’t have a breakfast so can’t comment on that. Suited our requirements for a two night shopping trip and the central location made up for all minor disappointments.
Guest User
Accessible King Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 21, 2025
Fantastic hotel , great staff , very clean
Bradley George Raymond
Accessible King Room
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 27, 2025
Overall it was a nice stay
Guest User
King Guest Room
Stayed in Jul 2024
Couple
1 review
5.0/10
Posted on Aug 5, 2024
Very tired looking room,miserable corridor lighting,nothing appealing,wouldn’t stop there again…
Victoria Anne
Executive King Room
Stayed in Jun 2024
Couple
2 review
8.0/10
Very Good
Posted on Jul 22, 2024
This stay was a little disappointing although the room and executive lounge were good value the lounge was boiling hot and air con not working and also the room had no water from 11pm - 4am. This is unacceptable when the weather is so hot not being able to get a shower at night. The hotel agreed to refund 25% of the cost but this isn’t really good enough . On departing we were told that they no longer do the Hilton Q park voucher unless the parking is pre booked online . This is ridiculous also .
Manon
Accessible King Room
Stayed in Jun 2024
Couple
5 review
10/10
Outstanding
Posted on Aug 8, 2024
Great stay, fab location, lovely breakfast. Stayed here before and will stay here again.
Guest User
King Guest Room
Stayed in Mar 2024
Business traveler
24 review
4.0/10
Posted on Apr 22, 2024
Terrible services. Didn’t make up the room even that they promised. The water bottles in the rooms were empty.
Anonymous User
King Guest Room
Stayed in May 2024
Traveling with friends
2 review
7.5/10
Posted on Jun 22, 2024
Great location and very accessible. Will definitely book again.
Gary
King Guest Room
Stayed in Jan 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 11, 2024
Overall excellent experience from arriving for our stay. Good breakfast. Will use again.
Guest User
King Guest Room
Stayed in Feb 2024
Business traveler
67 review
6.0/10
Posted on Mar 8, 2024
one of the worst hilton hotels, if not for business, definitely won't stay here
Guest User
Twin Guest Room
Stayed in Apr 2023
Traveling with friends
3 review
8.0/10
Very Good
Posted on Jun 9, 2023
Location is good, convenient. The breakfast provided is nice as well. We also ordered room service which is good after a day trip.
Anonymous User
Executive Twin Room with Dock View
Stayed in Apr 2023
Solo traveler
70 review
10/10
Outstanding
Posted on May 17, 2023
Stunning dock view outside with absolutely comfortable beds, lovely stay
Guest User
Twin Guest Room
Stayed in Jul 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 24, 2023
Great hotel,staff were lovely,rooms were gorgeous,lively atmosphere around the hotel- would definitely stay again- ideal location fir an event at the M&S arena - Albert Dock x
Guest User
King Guest Room
Stayed in Jun 2023
Couple
9 review
9.0/10
Great
Posted on Aug 8, 2023
Location is excellent close to albert docks and city center. Car park is limited. I was lucky ti get a spot right as we arrived, but it is very unlikely. Parking fee is extra. The room was good but when you have a shower the water seem to flood the bathroom. I think there was a missing seal on the shower screen. Breakfast was ok with everything you would expect. All in all good value if it wasn't for the Open Championship being held at the Royal Liverpool.