Pingshan Scholars Hotel Reviews

Response from Property: 每個城市都有讓人惦念的理由，每個季節都有難捨的景色，每個酒店都有難忘的記憶，希望小書是您回憶裏最獨特的那一個！

Response from Property: 尊敬的客人，您的評論，如同一束温暖的光，照亮了我們服務的道路，正如《小王子》中所説:“使沙漠顯得美麗的，是它在什麼地方藏着一口水井，”您的讚揚就是我們酒店藏着的那口“水井”，讓我們的努力變得有意義且珍貴。我們會在服務的道路上不斷探索，力求為您帶來更多的驚喜與感動。“天行健，君子以自強不息”，祝您生活愉快，期待與您在未來的時光中再次邂逅。

Response from Property: Thank you for your detailed review and enthusiastic recommendation! We are very happy to hear that you felt the meticulous care and warm service during your stay. From the polite language you mentioned throughout, the comfort of the room, the quality of the breakfast, to the small gift at check-out and the thoughtful service of Ms. Wei in the lobby, every detail made us feel very relieved. Especially the accompaniment of guqin during breakfast. We hope that these small details will add a unique cultural experience to your journey. Your satisfaction is our greatest motivation. We will continue to maintain and improve our service quality and look forward to seeing you again! Thank you again for your support and recommendation. I wish you a happy life and a safe journey! 😊

Response from Property: Thank you for your detailed review and enthusiastic recommendation! We are very happy to hear that you felt the meticulous care and warm service during your stay. From the polite language you mentioned throughout, the comfort of the room, the quality of the breakfast, to the small gift at check-out and the thoughtful service of Ms. Wei in the lobby, every detail made us feel very relieved. Especially the accompaniment of guqin during breakfast. We hope that these small details will add a unique cultural experience to your journey. Your satisfaction is our greatest motivation. We will continue to maintain and improve our service quality and look forward to seeing you again! Thank you again for your support and recommendation. I wish you a happy life and a safe journey! 😊

Response from Property: Thank you for your support and recognition. What a blessing it is for our efforts to be recognized by such meticulous praise from you word for word! We hope that we can give you a better memory of your time in Liuzhou. We will work harder to think about what our guests want and provide them with high-quality and considerate services. Looking forward to your visit again. Wish you all the best!

Response from Property: Dear guest, we are sorry that we could not give you a perfect experience! Our room rates include welcome fruits, drinks, snacks, warm suppers, leisure afternoon tea, 2 pieces of laundry per day and a 15% discount coupon for dinner at the a la carte restaurant with a purchase of 100 yuan or more. Among them, afternoon tea and suppers have always been popular with guests. The number of family tourists who stayed temporarily during the March 3 holiday exceeded our expectations. We would like to express our deepest apologies for the negligence in replenishing the tea in a timely manner. After receiving your complaint, our service team immediately conducted an in-depth investigation and identified the root cause of the problem. We promise to take it seriously and make comprehensive rectifications and improvements to ensure that such problems do not occur again. Pingshan Shuxiang Shijia Hotel was built in the 1990s. Some of its facilities and guest room layouts do have a certain history. We hope to ensure cleanliness, hygiene, and good service so that guests will feel at home when they stay here. The hotel is themed on book culture. The guest rooms are elegantly decorated and fully pay attention to the guests' detailed needs for healthy living. There are special non-smoking rooms, free laundry, gym, free glasses cleaning, free fruits, drinks and aromatherapy, free health pillows, free tea tasting and free reading services, as well as free, convenient and fast ground parking. We hope to make up for some hardware deficiencies through more detailed services, but we did not satisfy you this time because we did not do well enough. We strive to provide every guest with value-for-money services. This is the eternal pursuit of Shuxiang people. Because we care, we will continue to work hard! We sincerely look forward to your visit again to witness our growth! Thank you again for your feedback. Shuxiang is grateful to have you along the way!

Response from Property: Dear guests, hello! Sincerely thank you for choosing to stay at Shuxiangshijia Liuzhou Branch. Thank you for your praise and love for the hotel. With your encouragement, our confidence has doubled. We will continue to work hard to provide guests with more surprising and value-for-money services. You are welcome to continue Choose to stay in Shuxiang and taste the fragrance of books. I wish you a happy journey and a good mood every day!

Response from Property: We are very sorry to bring you an unpleasant experience. Upon investigation, we found that the cleaning lady performed a major cleaning of the washing machine on the day of your check-in and neglected to install the small isolation gauze bag. After learning that you had a bad experience, the waiter on duty immediately followed up and cleaned and disinfected it a second time. The washing machine has now resumed normal use. The hotel attaches great importance to this matter. In the future, in addition to strictly implementing the system of cleaning and disinfecting washing machines once a day, we will pay more attention to the inspection and assessment management of work to prevent similar situations from happening again. We sincerely hope that you can choose us again and hope to bring you a better experience! 【General Manager-----Xie Yuzhen】

Response from Property: Thank you for your choice and review. We are a hotel built in the 1990s, and it took a long time. Although it was refurbished in 2016, the hardware layout was difficult to adjust, leaving some regrets. We are also very careful in maintaining the hotel's facilities and equipment. You can experience the highlights of the hotel, Xiaoshu is really excited! The hotel has always hoped to use its caring and warm heart to become the home away from home in your heart, looking forward to your next home!

Response from Property: Reply from the hotel: Dear guests, hello! Thank you very much for staying in Liuzhou Pingshan Scholars Hotel. The decoration style of the hotel is based on the culture of Scholars, creating a poetic and picturesque living environment for guests. The rooms are fully equipped and elegantly decorated. The hotel fully pays attention to the detailed needs of guests for a healthy life. Guest rooms provide healthy and comfortable high-quality services, free laundry, gym, free cleaning of glasses, complimentary fruits, drinks and aromatherapy, free health pillows, free tea and free reading books and other services, as well as free convenient and fast Ground parking lot, wholeheartedly strive to create a home feeling for you. We will look forward to your visit again with more attentive and considerate service, and wish you a good mood every day!

Response from Property: 尊敬的客人，看到您給出的 “一百分” 和滿滿的讚美，我們整個團隊都像收到了最珍貴的禮物，心裏暖洋洋的！您提到的熱毛巾、羅漢果茶、酸梅湯，還有入住時的小飲料、水果和零食，都是我們想在細節裏傳遞的心意， 希望每位客人從踏入酒店的那一刻起，就能感受到被重視、被照顧的温暖。能讓您覺得這些附加服務 “物超所值”，甚至用 “賓至如歸也不過如此” 來形容，這對我們來説是最高級的肯定了！我們一直希望通過環境的佈置，讓大家在入住時多一份舒心和愉悦，您的這份偏愛我們會牢牢記住，並把這份認可化作動力，繼續打磨每一項服務，期待未來能一次次成為您旅途中的 “滿分選擇”，隨時等着您再來呀！

Response from Property: 尊敬的賓客，非常感謝您的選擇與好評，書香世家酒店是柳州首家國家四葉級文化主題飯店，以“五香四美”為特色，演繹“書香，茶香，食香，薰香，花香”和“美德，美境，美居，美食”的中國文人的精緻生活方式，文化氣息濃厚；我們的服務注重人文關懷，充分關注客人對健康生活的細節需求，特設無煙客房，提供免費洗衣房、健身房，免費清洗眼鏡，贈送水果、飲品、下午茶、夜驛暖膳和香薰，免費提供保健枕頭，免費品茶和免費閲讀書籍等服務，還有免費方便快捷的地面停車場，全心全意的努力為您營造家的感覺。我們將以更加用心更加貼心的服務恭候您的再次光臨，祝您生活幸福！

Response from Property: 尊敬的賓客：看到您如此熱情的分享，特別是對柳州書香世家酒店的認可與瘋狂安利，這份喜愛我們穩穩接住啦！您提到的 “全程貼心在線” 的服務，正是我們所有小夥伴努力的方向 ，從入住時的微笑相迎，到離店時備好伴手禮與礦泉水的小小心意，都希望讓您感受到如家人般的周到。能被您這位 “細節控” 點贊，大家心裏都美滋滋的呢！關於設施的 “乾淨舒適有質感”，以及餐飲帶來的層層驚喜，我們更是備受鼓舞：下午茶要精緻得像藝術品，宵夜要暖到胃裡心裏，而早餐嘛，就是想把柳州街頭巷尾和廣西各地的地道風味都搬進餐廳，讓您不用奔波就能一口嚐遍龍城及廣西煙火氣。沒想到這份小心思被您狠狠 get 到，真是太開心啦！再次感謝您給予的 “全程無槽點” 的超高評價，這是對我們最大的肯定與鞭策。柳州的山清水秀藏着太多美好，期待您下次再來時，我們能繼續為您鋪好書香裏的休憩角落，陪您解鎖更多龍城故事。隨時等您回家！