Mercure Hotels in Lisbon

The perfect hotel for travel. Arrived at the hotel at 8 am and was surprised to be informed that the room was ready to check in and give away breakfast for the day. Opening the door, it was upgraded into a suite. Super king bed + sofa bed in the living room, just right for our family of three. Thoughtful is still behind, giving gifts, tarts, chocolates, souvenirs every day. It was also reminded that it would rain, and a rain hat was sent to block the rain. It's really intimate. Breakfast is also the best I have eaten in several hotels of the same price. If you come to Lisbon please definitely choose it

Great room; we stayed on 18th floor that had a winding staircase with an outside patio. The patio was very large and had a fantastic view; it was wonderful. The beds were comfy and we were able to get an extra single bed brought in as there were 4 of us. The bathrooms were great with the rainshower head and sprayer, large soft bath towels and robes. The only thing that was disappointing is that the window on the main floor only went 1/2 way up the wall and there was no window on the 2nd floor bedroom; however you had the door that opened up to the patio on the 2nd floor. It was a fantastic room. The staff was great and quick to respond to any requests we had. Great place to stay. It is close to a park; restaurants, but seems to be more in the business district; however we walked all other to stores etc. Lisbon is very up/down so you are always walking up or down and on uneven ground/bricks. Fantastic place; just wear comfy/walking shoes and be ready to have some steep uphills and downhills.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

A Korean’s enchanting three-day hotel stay It was a truly happy three days of honeymoon. The staff at the hotel worked tirelessly to create a truly happy time. I left very impressed with the service, from the smallest details, to always smiling and not hesitating to deal with any difficulties for us. Although I met new faces on a rotational basis for breakfast, lunch, and dinner, their warm smiles and friendly guidance were common features to me. The staff in charge of ordering and serving breakfast were extremely friendly, and I was happy with the service I received no matter what my requests were. My wife and I were very happy to be able to start our honeymoon, which had been postponed due to the coronavirus, in a truly magical hotel. Hotel sales have achieved great results every year... If I go to Lisbon again, I will definitely visit that hotel. 1. Location: There is absolutely nothing better. It's an alley right next to the square, so it's safe and you can go there late at night, but be careful because there are homeless people on the opposite side of the street (no need to go there;;) 2. Hygiene: Once you go on a real trip, it is very clean, almost like a new hotel. 3. Service: The most perfect in the world 4. Facilities: The space between the bed and the front shelf is a little narrow, but the bathroom is spacious (you can sleep) and the space next to the bed is spacious. A happy hotel where I stayed for 3 days and didn’t experience any inconveniences. A Korean’s enchanting three-day hotel stay It was a truly happy three days of honeymoon. The staff at the hotel worked tirelessly to create the most enjoyable time. I left very impressed with the service, from the smallest details, to always smiling and not hesitating to deal with any difficulties for us. Although I met new faces on a rotational basis for breakfast, lunch, and dinner, their warm smiles and friendly guidance were common features to me. The staff in charge of ordering and serving breakfast were extremely friendly, and I was happy with the service I received no matter what my requests were. My wife and I were very happy to be able to start our honeymoon, which had been postponed due to the coronavirus, in a truly magical hotel. Hotel sales have achieved great results every year... If I go to Lisbon again, I will definitely visit that hotel. 1. Location: There is absolutely nothing better. It's an alley right next to the square, so it's safe and you can go there late at night, but be careful because there are homeless people on the opposite side of the street (no need to go there;;) 2. Hygiene: Once you go on a real trip, it is very clean, almost like a new hotel. 3. Service: The most perfect in the world 4. Facilities: The space between the bed and the front shelf is a little narrow, but the bathroom is spacious (you can sleep) and the space next to the bed is spacious. A happy hotel where I stayed for 3 days and didn’t experience any inconveniences.

Stayed in August for 3 nights. Lovely hotel with very friendly staff. We arrived late in the evening and didn't want to eat out so ate in the bar/restaurant. The guy in there was brilliant, so friendly and helpful, nothing too much trouble and the food was great. Likewise the breakfast staff, especially the other guy. The coffee to die for, better than I've had anywhere. Would definitely stay in a Vincii again, and definitely stay in this one if in Lisbon.

The hotel location is very good, located in the center of the old town, a few steps to the shopping center, there are many attractions nearby, even walking distance, the room layout and design is very good, the facilities are very good, the hotel service is very good, especially the kids club , Very suitable for family travel, breakfast is very rich, everything is very beautiful, but I think the shower settings need to be improved, should not have a bathtub, it is not convenient for children and the elderly to take a bath, in fact the bathtub is very impractical.

Perfect location with the hotel about 20 walk downhill into town centre or 2 minute walk to the Metro - Marques de Pombal. We used a viva viagem card for zapping our way around . Can get anywhere in Lisboa really quickly and cheaply . Rooms were spotless and kept that way during our stay . Room could have done with a chest of drawers or some drawers in the bedside tables as storage was not generous. Breakfast was a simple but tasty buffet with hot or cold choices. Staff worked hard to refresh buffet and keep the tables free. Place is all you need for a good base to explore Lisboa.

This hotel is very old!! I chose to stay here as this was the location of my meetings. I regretted taking this hotel the moment I entered the hallway leading to the room. This hotel must have been in glory in its hay days, but now it badly needs a renovation. Room was big and spacious with a huge bath fitted with nice tub, toilet with bidet, all required electrical fittings in place, but the upholstery on chair, curtains and poor lighting makes all goodness fade. Breakfast was ok. Bar was fine and food was good. Staff is very courteous, but way too slow. I wanted to checkin in the morning and I was told that rooms are not ready. I confirmed that I understand and I will take the room later, but will check in now to avoid formalities later. But this was not done. Consider a wait time of 30 mins for both check in and out!

Excellent, unbeatable location with direct bus service from the airport terminal to the door step of this hotel, which was previously a grand theatre and now sitting right at the heart of the main square in Lisbon old city. It is a tad dated inside but nothing to cry home about and the room is clean with a full kitchenette. Do not expect 5***** furnishings and you will appreciate that you got the best room in the best location at a fantastic price. The check-in staff were also fabulous.