Lisbon Hotels with Airport pickup service

Great room; we stayed on 18th floor that had a winding staircase with an outside patio. The patio was very large and had a fantastic view; it was wonderful. The beds were comfy and we were able to get an extra single bed brought in as there were 4 of us. The bathrooms were great with the rainshower head and sprayer, large soft bath towels and robes. The only thing that was disappointing is that the window on the main floor only went 1/2 way up the wall and there was no window on the 2nd floor bedroom; however you had the door that opened up to the patio on the 2nd floor. It was a fantastic room. The staff was great and quick to respond to any requests we had. Great place to stay. It is close to a park; restaurants, but seems to be more in the business district; however we walked all other to stores etc. Lisbon is very up/down so you are always walking up or down and on uneven ground/bricks. Fantastic place; just wear comfy/walking shoes and be ready to have some steep uphills and downhills.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

Stayed in August for 3 nights. Lovely hotel with very friendly staff. We arrived late in the evening and didn't want to eat out so ate in the bar/restaurant. The guy in there was brilliant, so friendly and helpful, nothing too much trouble and the food was great. Likewise the breakfast staff, especially the other guy. The coffee to die for, better than I've had anywhere. Would definitely stay in a Vincii again, and definitely stay in this one if in Lisbon.

The hotel location is very good, located in the center of the old town, a few steps to the shopping center, there are many attractions nearby, even walking distance, the room layout and design is very good, the facilities are very good, the hotel service is very good, especially the kids club , Very suitable for family travel, breakfast is very rich, everything is very beautiful, but I think the shower settings need to be improved, should not have a bathtub, it is not convenient for children and the elderly to take a bath, in fact the bathtub is very impractical.

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

Amazing hotel!!!!5 star customer service. I was so impressed with the level of service at every level. I would definitely go back without a doubt… very attentive… hospitality is off the charts. Must go, you won’t be disappointed.

The location of this hotel is amazing! It is so central you can walk anywhere you like and always fall back to your hotel if you are tired. The room is compact so be aware if you bring big suitcases as there is limited space yet enough if you bring a carry on or backpack. Bathroom is clean and big enough and the bed is comfortable. Great you get a complimentary bottle of Portuguese wine in the room and the staff was very friendly. The hallways are a bit dark and maybe the big bottle of water could be replenish after the second night of stay. Yet overall a great place and can recommend it.

We were pleasantly surprised by Hotel Lisboa and would definitely recommend it. It's located steps away from Avenida da Liberdade. Very convenient with an eye-pleasing walk down to the main square or over to the Parque Eduardo VII. It was sparkling clean. We couldn't have been happier. We had two rooms, one with a king bed and a pullout in the other room, which my friend said was very comfortable. Large windows that opened to let in fresh air and ambient street sounds. The breakfast buffet had a bit of everything with eggs, bacon, fresh fruit, pastries, yogurt, seeds and coffee. Across the street is a mini-mercado and a delicious restaurant called Honest Greens. Would recommend it too, especially if you're veg. Would stay here again.

I stayed at The Vintage unexpectedly for two nights after my airbnb had serious water damage. The staff at The Vintage was incredibly kind and accomodating on such short notice. The breakfast was delicious with egg dishes made to order, alongside a nice buffet. I treated myself to a massage in the spa and that was lovely. Will gladly recommend The Vintage to anyone looking for a warm and beautiful stay in Lisbon!

One of the best hotels we've stayed in, with some of the friendliest employees we have ever encountered. Cristina and David were two of the most amiable and helpful Front of House staff members we could have wished for; always cheerful and often going out of their way to help us. Nelson and Rachel were also polite and efficient on the reception and our house-made Annabel kept our bedroom spotlessly clean and tidy. Situated almost directly in front of Rossio Square, the hotel has an immaculately restored traditional Portuguese façade with an ultra modern interior and is ideally situated a 5 minute walk away from the train station. This proved ideal for day trips to beautifully picturesque Sintra and the beach at Cascais. A luxurious King Size bed in a spacious, super efficiently air conditioned bedroom ensured a refreshing refuge from the hotter July temperatures and a very good night's sleep. A big thank you to Christina and David once again.