Name: Dream Chiado Apartments
Address: R. Nova do Almada nº64, Lisbon, Grande Lisboa, 1100-548, Portugal, R. Nova do Almada nº64, Overseas, Portugal
Rating: 4.5

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Extremely good location and 5mins walk to a ton of food and shopping. The check in and out process is a breeze. Highly recommended to stay here. Functional kitchen.

距離景點和車站很方便，附近餐廳很多，咖啡店、酒肆也很多，房間的陽台很舒服，房間不太大。雖然臨街，不過晚上蠻安靜的。

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Before I begin, I would like to note that I rarely provide negative or even ”average” reviews. In this case, I am providing an average review of 3 stars because there are certainly some good things about Dream Chiado-- although I was wavering between providing a 2 star and a 3 star review. I decided on 3 stars because I think the ”good things” are really worth mentioning.  So, I will begin with the good stuff.  Dream Chiado is in an amazing location. It is close to everything, and we explored all over Lisbon. Having explored so many other areas, I believe this location is one of the best in the city. Further, the price of Dream Chiado is very reasonable. If. you are on a budget, the price can't be beat.  Finally, it is really nice to have a little kitchen and place to sit for breakfasts or happy hours. We didn't do any ”cooking” but it was great to have a coffee and pick up some wine, cheese, and crackers and breakfast foods at the Pingo Dos down in the Rossio area. The room was a nice size and much bigger than we anticipated for a European city.  Now, on to the less-than-ideal parts of Dream Chiado. The most important and serious issue that we found was that the front door to the building was broken and could not be locked in the evenings. This felt like this was an important security issue to us (two women traveling alone), and we felt that anyone could enter the building and hang out in the halls with no problems. When we asked about the door, we were told that they were trying to get it fixed.. but we were there for 7 nights and it was not fixed in that time period.We didn't notice this issue the first night, so I would guess it was broken for at least 6 of the 7 nights we stayed.  Next, the rooms are in need of some very basic care. Our room had water stains on the walls, the wallpaper was coming off the room, and the lamp was coming off the wall and the cord was completely frayed. Truly, it was surprising to see a place with such little attention to basic things like wallpaper coming off the walls. It looked terrible and made us feel that the room was dumpy without anyone caring for something so basic (I suggest the staff fix the water damage, remove the wall paper and just paint the room and fix the appliances.. it would be easy and do a lot of good for the room).  Finally, we found the staff to be not especially friendly or helpful. We found the people of Portugal to be so lovely in the rest of the places we stayed.. we just had the feeling that the staff really didn't like us, no matter how nice we tried to be. It was just uncomfortable. Also if you need staff, note that they are not there all the time (this is fine, but you may not hear from them quickly even when you use Whatsapp to contact them after hours).Again, this isn't a big problem for us, but just something to note.  I am attaching pictures of the room that shows the water damage and lamp coming off the wall.   

The apartments are in a fabulous location, close to the metro, shops, restaurants and bars, and many of the top Lisbon attractions.   We were willing to pay a bit extra for the combination of location, a lift, (we had large suitcases). kitchenette and laundry facilities.  While the lift and access to the laundry room were good, the kitchenette was tiny, and very sp****ly equipped.  Certainly not sufficient to cook a meal, but fine for a few breakfast things. The room had peeling and mouldy wallpaper and large cracks in the plaster. The bathroom, while generously sized (and with a walk in shower) had mouldy tiles and broken fittings.  Worst of all, the air conditioning didn’t work. When we made a complaint about it, we were told it is was fine; it was working. It wasn’t. The fan in the unit worked but the cooling did not, and the room was very hot as it faced West.  Allegedly the technician came the next morning. Admittedly, our room was a bit cooler after that, but the air conditioning was asthmatic at best, and certainly not functioning as it should have, even when set at 20 degrees.   We didn’t bother complaining again, as the hotel receptionists attitude was clearly that everything was fine.  I would not recommend this place as a consequence. Our friend stayed elsewhere, at a cheaper price, with a lift, air conditioning that worked, a helpful reception and excellent access to public transport.

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Discover 102 Dream Chiado Apartments reviews, rated 4.5 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Dream Chiado Apartments Reviews: 102 Verified Reviews Latest 2024 | Trip.com

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