Rossio Hostel Reviews

Really like the location,close to Rossio train station. I can put my luggage for the day because I had full day tour and need to leave early.

Good friendly and nice lobby

Not so clean, no lift. Friendly staff though, offered water on my arrival. Very close to Rossio metro station

There are super cute employees at the front desk who are very enthusiastic. They will introduce to me the functions of each room and show me how to use each door card to ensure that the performance of the card is intact.

The only thing that does not have an elevator. But Very friendly staff

The situation is good. Referrals for occupancy with one person.

房間整潔 乾淨 靠近景區 出入非常方便。 前台小哥很帥 ：）

Unsanitary, Bedbugs, No Response or Refund I got bedbugs during my stay at Rossio Hostel in July 2025. The room was unsanitary, and staff dismissed the issue when I reported it. I left early and requested a refund, but they’ve ignored multiple messages via WhatsApp and email. Zero accountability or empathy. Had to seek medical attention. Would not recommend.

Unsanitary, Bedbugs, No Response or Refund I got bedbugs during my stay at Rossio Hostel in July 2025. The room was unsanitary, and staff dismissed the issue when I reported it. I left early and requested a refund, but they’ve ignored multiple messages via WhatsApp and email. Zero accountability or empathy. Would not recommend.

Bed bugs. Derelict facilities.the bed bug bites has ruined my trip as I had to wash all of my clothes and protect my luggage somehow. It is unbelievably itchy. I’m traveling in guilt that I may potentially transfer the bugs elsewhere to another hotel even after my efforts.

Extremely disappointed. Entrance via a shop up lots of stairs. Room was in top of building. First room they gave us had no division between toilet/shower room and bedroom. Moved to next door room which had flies in. It was dirty and after the first night we were covered in bites from bed bugs. Shower dirty with mould. Pillows horrendous and brown. Tries breakfast once and didn’t return

Location is fantastic, right on Rossio square, easy reach of all the major sights. We booked a deluxe castle view room which was lovely. There’s about 7 flights of stairs to get to the room however! The hostel is accessed through a gift shop during the day and you have to use your key card at night. Reception is about 3 flights up, they have a small bar there which sells beers and water there is also a lounge/ dining room where they serve breakfast. The reception team were friendly. The breakfast wasn’t that great - we ate the first day but went out the next. It’s listed as buffet but it’s scrambled egg, pancakes, ham, cheese and cereals. Our room Cascais was in the loft, it had plenty of character. The bed was ok, very squeaky when you moved and there was a gap between the headboard and the wall which was annoying. The pillows were like teabags. We overlooked the square and the castle but it wasn’t noisy thanks to the huge fan in the room which was well needed. Plenty of plug sockets, a large mirror and handing space for clothes - no drawers. The bathroom was spacious with a walk in shower which was huge! We paid €260 for 2 nights and this was so much cheaper than any of the other hotels in the area, it did the job.

Great location, very clean, confortable bed and pillows, nice bathroom and towels. Safe deposit box, small fridge and coffee. You can purchase a Buffet Breakfast which is good and convenient. friendly staff. What else is out can ask. Very thankful with the Lord for bring us here. It is always a ?? When you travel. But this hotel definitely I will recommend

My stay at the Rossio Hostel in Lisbon was a delightful experience from start to finish. The hostel emits a warm and welcoming vibe that makes you feel right at home. The staff were truly exceptional; not only were they attentive and helpful, but they also went above and beyond to ensure that all guests felt comfortable and valued. The food at the hostel was simply gorgeous. Each meal was well-prepared, with a variety of options that catered to different tastes and dietary requirements, all served in a pleasant dining environment. As for the accommodations, the rooms were notably quiet, which is always a plus when staying in a bustling city center. This made it easy to relax and recharge after a day of exploring Lisbon. Overall, Rossio Hostel offers a fantastic blend of friendly atmosphere, exceptional service, and comfortable lodging, all at a great value. It's an excellent choice for travellers seeking a pleasant and convenient stay in Lisbon.