Perfume Bay Tourist Resort, Guangpo Town, Lingshui, Hainan, ChinaView Hotel Details
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Marriott Resort Xiangshui Bay Guest Reviews
4.6/5
Very Good
2403 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2403)
Positive reviews(2292)
Reviews with photos/video(1163)
Nice sea view(494)
Perfect for kids(321)
Great swimming pool(263)
Friendly front desk staff(223)
Close to beach(121)
Has facilities for children(101)
Family activities available(39)
Negative reviews(110)
AHMED ALOBUD
Deluxe Room - Sea-View (King Bed) (North Building)
Stayed in Dec 2024
Family
2 review
1.0/5
Posted on Feb 2, 2025
80 km from the center and airport, not clean, room service is very bad. Really below expectations or Marriot. Only by name Marriot!
Response from Property: Dear guests, thank you for choosing to stay at the Dancing Sea·Perfume Bay Marriott Resort & Spa. I wish you a happy new year, peace and good fortune! The hotel is located in Lingshui County, and the distance from Sanya City to the hotel is approximately 90 kilometers. We are extremely sorry that we were unable to satisfactorily resolve your issue before your departure. As our valued guest, you deserve to enjoy the hotel's high-quality products and professional services. We are sorry that we failed to demonstrate this this time. The leadership attaches great importance to the room service issue you mentioned. We have communicated with the heads of relevant departments and will conduct a detailed investigation based on your feedback. We will continue to improve and enhance our customer service and other details. Please allow me to express my sincerest apologies for any inconvenience caused to you during your stay. We will closely follow up on the issues you have raised and hope to serve you again in the near future. We sincerely look forward to your visit again to witness the progress of the Dancing Sea·Perfume Bay Marriott Resort. We wish you a happy life and smooth work!
Guest User
Family Suite - 2-Bedroom (North building)
Stayed in Nov 2024
Family
28 review
5.0/5
Outstanding
Posted on Dec 27, 2024
This is hotel is located in a wonderful location in front of beautiful bay. There are many restaurants on walk by restaurant . Breakfast is with good choise of western and Chinese. Try the noodle soup - it is really good
Response from Property: Distinguished guests, hello! Thank you for taking the time out of your busy schedule to share your stay with us and recognize and praise the hotel staff. We are very happy that you and your family enjoyed the environment and service at Marriott in Fragrance Bay and enjoyed a wonderful stay here. The hotel has always been committed to serving each and every one of our guests. Ensuring the peace of mind and comfort of your stay at the hotel is something we always strive for. We look forward to a different vacation experience for you and your family. Located in the "dancing sea," "surfing resort" Lingshui Fragrance Bay, the hotel enjoys 4.2 km of long coastline, viewing the sunrise in the morning and the sunset in the evening, splendid sea views and stunning sunsets. There are lighthouses that will wait, two sailstones that will lean against each other, crabs that will clasp their hands, fish that will breathe, and umbrellas that will fly. Here you can come to the Food Island Western Restaurant to experience the tropical customs of Southeast Asia, you can choose Renaissance Chinese Restaurant to taste authentic Hainan cuisine. Hogan noodles brings you a variety of pasta options, craftsmanship, and good taste. Ice Go bar's Hainan characteristics of cold drinks for you to bring a touch of summer coolness; The "Ruby" bar with endless sea views on the top floor is not to be missed, overlooking the seaside scenery, catching the starry sky at night and spending quality time together. Two or three friends and family, four or five friends, went to the beach for a late dinner, felt the seaside fireworks, enjoyed the food and the waves. Looking forward to your second stay and full compliments, I wish you a very happy life!
Lizz88
Superior Room - Garden-View (2 Beds) (North Building)
Stayed in Aug 2024
Travel with friends
19 review
3.5/5
Posted on Oct 1, 2024
Fun weekend with friends spent at the pool.
Response from Property: Watch the clouds roll in and relax, watch the tide rise and fall, sometimes gentle, sometimes unrestrained, like a dancer imagining in wonderful music, dancing casually - the Dancing Sea·Xiangxiang Bay Marriott Resort Hotel. The hotel is located at position C of Xiangshui Bay, a "surfing resort" with a 4.2-kilometer long coastline and a private resort environment of one bay and one store. Thank you very much for your recognition and affirmation of the hotel's recreational facilities and activities. There are many fun activities for parents and children in the hotel: children's club Hao Fang Farm, mini zoo, plant exploration, beach crab catching, beach bonfire, surfing service, music bubble bath, zipline adventure, animation movie viewing, cookie making, and small train Wonderful trips, professional travel photography, kite flying, professional tennis courts, swimming pools and water entertainment facilities, etc. ; The hotel is adjacent to R&F Yacht Club (5 minutes), the most beautiful road along the Lingshui coast (5 minutes), Hongjiaoling International Paragliding (8 minutes), 5A-level Boundary Island (15 minutes), Diaoluoshan Forest Park (25 minutes) ), Hainan Ocean Happy World Scenic Area (30 minutes), Nanwan Monkey Island/Dada Island (35 minutes by car), Haitang Bay Duty Free Shop (45 minutes), Riyue Bay (20 minutes). We sincerely look forward to your visit again to explore more beautiful scenery of Dancing Sea, and wish you a happy life!
Aurelija
Superior Room - Garden-View (King Bed) (North Building)
Stayed in Mar 2024
Family
13 review
4.7/5
Amazing
Posted on Apr 6, 2024
the only drawback is the hotel does not provide the airport or station pick up and drop off service
Response from Property: Dear guests, welcome to the Dancing Sea·Perfume Bay Marriott Resort & Spa. Thank you for sharing your pertinent suggestions and opinions with us. We sincerely apologize for the inconvenience caused to you during your stay. Your feedback has been highly valued by the hotel management, and relevant rectification and adjustments will be made immediately. We look forward to meeting you again at the Perfume Bay Marriott Resort & Spa in the near future, and we will bring you a more refined and perfect stay experience, share with you more island holiday scenery, and explore more beauty.
Chantel Augustine Smit
Themed Room
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Beautiful, on the beach, great staff, amazing pools.
Response from Property: 看雲捲雲舒,望潮起潮落,時而温柔,時而奔放,猶如暢想在美妙音樂中的舞者,隨性的翩翩起舞着~感謝謝您下榻會跳舞的海·香水灣萬豪度假酒店。並與我們分享您入住體驗,非常酒店環境及泳池設施得到您的高度認可。我們渴望通過親切私密又魅力四射的環境為酒店注入生命力,熱忱敬業的員工將親切精緻的個性化服務傳遞給賓客。您的肯定令我們欣慰且自豪。我們真誠希望再次與您相約會跳舞的海·香水灣萬豪度假酒店,祝您生活愉快!
Kathryn
Superior Room (Double Bed) (North Building)
Stayed in Sep 2022
Couples
8 review
4.0/5
Very Good
Posted on Oct 10, 2022
The hotel is in a very nice location as you have the beach, pier with lighthouse and boat harbour right on your door step. The room was clean and modern with good aircon. Good selection for breakfast items. Three swimming pools to choose from with loungers . The hotel could do with focusing on attention to detail and customer service to reach their stated 5 star rating. However the Overall the experience was good.
Response from Property: Dear guests, how do you do?Thank you for staying at R&F Marriott Resort and sharing your experience with us.The hotel is located in Lingshui Perfume Bay, Sanya's adjacent "dancing sea" and "surfing resort", with a 4.2-kilometer long coastline, where you can enjoy the sunrise and sunset in the morning.The unique design style, one bay one shop private holiday environment, to meet the needs of guests more life style.In the afternoon, you can enjoy a selection of dishes in the Western restaurant. At sunset, you can enjoy authentic Hainan cuisine and local seafood in the Chinese restaurant.Enjoy swimming pool, beach, gym and plenty of recreational activities.We sincerely hope that every guest will have a wonderful vacation here.As always, we will provide every guest with a homecoming experience.Fuli ocean surrounding the hotel also has a happy world fuli yacht club (35 minutes), (10 minutes), 5 a class boundary islands (15 minutes), red hill international paraglider (8 minutes), south bay monkey island (35 minutes), gawk island (35 minutes), lingshui coastal best highway (5 minutes), duty-free haitang bay (45 minutes), Deruoshan Forest Park (25 minutes drive), thank you for your support, we sincerely look forward to your visit again.Thank you again for choosing our hotel, wish you a happy life!
Laila
Superior Room - Garden-View (2 Beds) (North Building)
Stayed in Jun 2022
Family
5 review
5.0/5
Outstanding
Posted on Jul 27, 2022
We stayed for 3 nights and we had a great time. Charlie at the front desk was very warm and helpful. Actually all of the staff are warm and helpful and professionally trained. We're given a free upgrade which was nice. Food was great, worth to be called a 5 star quality; be it the breakfast buffet or room service (big serving portions). It was not very crowded when we were there which is good. Our kids love the slides, paddle board, animals by the kids club, and the new addition this year...the bubble bath. We stayed here summer last year too and we felt the service and everything has improved. Beds are comfy and cleanliness is on point too. There is also a small snack shop which was convenient; however, the jackfruit we bought there was not very good.
6/9
Response from Property: Distinguished guests,Thank you for taking the time to feedback your comments with us.It is a great honor to receive your praise. Your support will be our biggest motivation. We will continue to improve the hotel's facilities and services, and hope that we can provide you with a more perfect check-in experience when you come next time.Thank you again for choosing to stay in our hotel, we sincerely look forward to your coming again!
Nikki87!
Superior Room - Garden-View (King Bed) (North Building)
Stayed in Nov 2022
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 8, 2023
This was a great location. It was right on the beach which made listening to the ocean waves and sitting to enjoy the quiet wonderful. I wound definitely stay again.
Response from Property: Dear guests, how do you do?Thank you for your appreciation of the hotel environment and service.The hotel is built along the beach. Guests can enjoy the charming scenery of Hainan Island during their vacation. The hotel provides guests with health facilities and service experience with Marriott brand characteristics, and is committed to creating intimate stay experience and unique stay environment for each guest.Thank you for your opinion, please believe that we have been working hard, has been making progress, in the fight for the satisfaction of more guests on this road never stop, I hope the next stay will give you a perfect experience.The hotel staff wishes you and your family happiness and look forward to your visit again.
Evelyn Ye
Deluxe Room - Sea-View (2 Beds) (North Building)
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Justin & Emma service good
Response from Property: 尊敬的賓客,感謝您的點贊與好評。酒店距離分界洲島僅12公里,自駕12分鐘即可到達景區。酒店為賓客提供萬豪品牌特色的健康設施與服務體驗,致力於為每一位賓客營造貼心的入住體驗及獨特的入住環境,感謝您對酒店設施、前台服務員服務的認可與肯定。酒店內還有沖浪俱樂部、户外攀巖、親子飛盤、喂兔子、動漫電影觀賞、音樂泡泡浴、趴板沖浪體驗、曲奇餅製作、水上滑梯、小火車奇妙之旅、製作風箏、專業旅拍、海邊攀爬、篝火晚會、沙灘抓螃蟹等;酒店毗鄰富力海洋歡樂世界(35分鐘車程)、5A級分界洲島(15分鐘車程)、南灣猴島(40分鐘車程)、呆呆島(40分鐘車程)、富力遊艇會(5分鐘車程)、陵水濱海最美公路(5分鐘)、紅角嶺國際滑翔傘(8分鐘車程)、海棠灣免税店(45分鐘)、吊羅山森林公園(25分鐘車程)等,感謝您的好評與對酒店服務的認可,我們真誠期待您的再次光臨,祝您生活愉快!
Daqin
Deluxe Room - Sea-View (King Bed) (North Building)
Stayed in Sep 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 26, 2023
nice people
Response from Property: 尊敬的賓客,感謝您選擇下榻會跳舞的海·香水灣萬豪度假酒店。酒店位於C位香水灣,“沖浪勝地”,坐擁4.2公里綿長海岸線,享一灣一店的私密度假環境。晨觀日出,夕賞日落,酒店沙灘處的兩個燈塔靜靜的守候,靜謐山海間,享一心安處,探索更多山海記憶。從客房步行至海邊約4分鐘。酒店致力於為每一位賓客營造迷人的入住環境及提供舒適的住店體驗,我們一直在努力,一直在進步,在爭取讓更多客人滿意的這條道路上從不停歇。酒店內還有各種泳池水上娛樂設施、沖浪服務、音樂泡泡浴、萌寵樂園、動漫電影觀賞、曲奇餅製作、水上滑梯、小火車奇妙之旅、專業旅拍、風箏製作、沙灘抓螃蟹、篝火派對等;酒店毗鄰富力遊艇會(5分鐘)、陵水海濱最美公路(5分鐘)、紅角嶺國際滑翔傘(8分鐘)、5A級分界洲島(15分鐘)、吊羅山森林公園(25分鐘)、海南海洋歡樂世界景區(30分鐘)、南灣猴島/呆呆島(35分鐘車程)、海棠灣免税店(45分鐘)、日月灣(20分鐘)。再次感謝您對酒店的認可與肯定。我們將把賓客的滿意作為前進的動力,再接再厲,不斷打造更美更舒適的度假酒店。我們真誠期待您的再次光臨,會跳舞的海·香水灣萬豪度假酒店。
Joe_Q
Deluxe Marina View North Tower Twin Beb
Stayed in Feb 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 15, 2025
The hotel is very good. Although we had a meeting and there were not enough rooms, the housekeeper Yunni helped us upgrade the room type for free, so that our group could check in smoothly.
I will continue to choose here if I have the chance. The experience is very good.
Original TextTranslated by Google
Guest User
Deluxe Room - Partial Ocean-View (King Bed) (North Building)
Stayed in Feb 2025
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The room is spacious, and the girl at the front desk upgraded the room to a sea view room. I fell asleep listening to the sound of the waves. The hotel has its own Xiangshui Bay Beach, which is clean and tidy. Many people are surfing 🏄🏻♂️. The sea water is clear and the photography is very good! The breakfast is very rich and there are many guests! Everything is nice! Come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time out of your busy schedule to share your stay experience with us, and for your recognition and praise of the hotel staff. I am very happy that you and your family like the environment and service facilities of the Marriott in Xiangshui Bay, and have spent a pleasant holiday here. The hotel has always been committed to serving every one of our guests with heart. Ensuring that guests are at ease and comfortable in the hotel is what we have always pursued. We look forward to you and your family having a different holiday experience here. The hotel is located in the "dancing sea" and "surfing resort" - Lingshui Xiangshui Bay, with a 4.2-kilometer long coastline, watching the sunrise in the morning, the sunset in the evening, and enjoying the magnificent sea view and charming sunset. There are lighthouses that will wait, double sail stones that will depend on each other, crabs that will pinch hands, fish that will breathe, and umbrellas that will fly. Here you can come to the Food Island Western Restaurant to experience the tropical style of Southeast Asia, and you can choose the Wanlixuan Chinese Restaurant to taste the authentic Hainan specialties. Haowei Noodles brings together thousands of flavors of noodles for you, handmade with craftsmanship, and a good choice. The Hainan-style cold drinks at the Ice Go Bar bring you a touch of coolness in the summer; the "Ruby" bar on the top floor with an infinity sea view is not to be missed, overlooking the seaside scenery, enjoying the starry sky at night, and spending a happy time together. Two or three relatives, four or five friends, go to the beach for a sunset dinner, feel the fireworks on the beach, and enjoy the accompaniment of delicious food and waves. We look forward to your next stay and full praise, and wish you a happy life!
AF2021
Superior Room (Double Bed) (North Building)
Stayed in Feb 2025
Family
10 review
5.0/5
Outstanding
Posted on Mar 2, 2025
The hotel has complete facilities, rich parent-child activities, a spacious swimming pool with many recreational facilities, and a lighthouse can be seen on the beach with green coconuts and white sand. The butler service is in place. There is a night market barbecue nearby, which is quite good and inexpensive.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您選擇下榻會跳舞的海·香水灣萬豪度假酒店。也感謝您的點評,我們一直在不斷努力,期望通過更新硬件、提升服務,讓客人有賓至如歸的入住感受。酒店緊挨海邊,椰風銀浪,水清沙細,遍地翠綠,酒店沿沙灘邊而建,賓客可在假期中盡情領略海南島迷人風光,酒店為賓客提供萬豪品牌特色的健康設施與服務體驗,致力於為每一位賓客營造貼心的入住體驗及獨特的入住環境。酒店內有泳池水上娛樂設施、飛盤運動、迷你動物園、音樂泡泡浴、滑索探險、動漫電影觀賞、曲奇餅製作、小火車奇妙之旅、專業旅拍、放風箏、抓螃蟹、沙灘篝火、沖浪服務、專業網球場等;更有沙灘處的CorronaBar,三兩好友吹着海風喝點青椰與酒飲,享受美好的海邊度假放鬆時光。我們真誠期待您的再次光臨,祝您生活愉快!感謝您的鼓勵和支持~我們會繼續努力,做好每一位賓客的服務,非常歡迎您下次能攜帶家人再次回到會跳舞的海·香水灣萬豪度假酒店,祝您和家人生活愉快!
Baonumin
Superior Room - Garden-View (2 Beds) (North Building)
Stayed in Jan 2025
Couples
28 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The stay was very good during the stay. The hotel environment is also very good. When the weather is good, the sea view is very beautiful. Lucy Xiaoyang, who checked me in, had a very good service attitude and recommended some snack places around the hotel. [Rose][Rose]
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您在百忙之中抽出時間與我們分享您的入住體驗,並對酒店服務人員的認可和表揚。十分開心您和家人能喜歡香水灣萬豪的環境和服務設施,在這裏度過了一段愜意的假期。酒店一直都致力於用心服務我們的每一位客人,確保客人在酒店住的安心與舒心是我們一直不解是追求,我們期待您及您的家人在這裏擁有一個不一樣的度假體驗。酒店位於 “會跳舞的海”,“沖浪勝地”—陵水香水灣,坐擁4.2公里綿長海岸線,晨觀日出,夕賞日落,賞壯麗的海景與迷人的晚霞。這裡有會守候的燈塔,會相依的雙帆石,會夾手的螃蟹,會呼吸的魚,會還有飛舞的傘。在這裏您可以蒞臨美食島西餐廳體會東南亞的熱帶風情,可以選擇萬麗軒中餐廳品嚐地道海南特色美食。豪味麪為您匯聚麪食千味,匠心手作,好味之選。冰Go吧的海南特色冷飲為您送上夏日的一抹涼意;頂層無邊際海景“紅寶石”酒吧更是不容錯過,俯瞰海濱風光,夜賞星空璀璨,共度快意時光。二三親朋,四五好友,共赴海邊落日晚餐,感受海邊煙火,享美食與海浪的伴奏。期待您的再次入住和滿分好評,祝您生活愉快!
Yilishabai·meng
Super Wings Kuya Theme Room
Stayed in Jan 2025
Family
19 review
3.6/5
Posted on Feb 26, 2025
There was a damp smell when checking into the parent-child room. After sleeping for a night, I felt very uncomfortable on the second day. I coordinated with the hotel. The front desk staff was very happy to let the waiter show me several other rooms. The attitude was very good, but most of the rooms had a very obvious damp smell. I took my baby out, and the baby vomited after drinking a bowl of millet porridge in the hotel restaurant on the second morning. I had booked two nights and had to check out early and take the baby to the hospital for medicine. The front desk staff of the hotel took the initiative to ask if we needed help to order a car to the hospital. They could ask the leader for instructions, but we didn't use our own car. The free recreational happy time and farm park tour were not used. The public area of the hotel is good and the swimming pool is beautiful. The beach is also good, but the room is too damp. If you can't stand the damp, check in carefully.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,歡迎您下榻會跳舞的海·香水灣萬豪度假酒店。感謝您與我們分享您的中肯建議與意見,我們對於此次入住給您所造成的不便之處致以誠摯的款意,也請您相信,我們的服務初心絕非如此,您的反饋已得到酒店管理層的高度重視,並將立刻進行相關整改與調整。期待與您在不久之後再次相遇香水灣萬豪度假酒店,屆時將為您帶來愈加精緻完美的入住體驗,與您分享更多盡情領略海島度假風光,探尋更多美好。