Holiday Inn Express Lichfield

Holiday Inn Express Lichfield Reviews

Holiday Inn Express Lichfield

Wall Island, Birmingham Rd, Shenstone, Lichfield District, WS14 0QP, United KingdomSee Hotel Details
Holiday Inn Express Lichfield
Holiday Inn Express LichfieldHoliday Inn Express LichfieldHoliday Inn Express Lichfield
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1 night

Guest Reviews

8.3/10
Very Good
113 review
Verified reviews
Location8.1
Amenities8.3
Service8.8
Cleanliness8.0
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All reviews(113)
Positive reviews(11)
Reviews with photos/video(2)
Awesome stay(5)
Negative reviews(2)
Exploretta
Twin Room
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Apr 19, 2025
Really nice hotel. Very clean and rooms and beds were very comfortable. Staff were friendly and polite and parking was available free of charge. We stayed for breakfast and that was nice, standard breakfast consisting of both hot food, pastries, cereals, bread, fruit. I especially liked that they had paper bags available to grab and go. The location was right for us as a 1 night stop off through our journey but there is not much in the area if staying longer
Response from Property: Thanks for the amazing rating, Exploretta. Knowing you had a great stay brings a smile to our faces! We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and we hope to see you again. All the best, Rachel - Hotel Manager.
Guest User
Double Room
Stayed in Feb 2025
Business travelers
8 review
6.0/10
Posted on Mar 30, 2025
Unfortunately this hotel is in need of improvement. The room had a bad smell and the 2nd room had the same terrible smell and no heating. I will not return to this hotel. Rooms were also quite dirty. Very expensive for what is on offer
Response from Property: Hi, thanks for the review. Sorry to see your experience didn't live up to expectation, please drop us a message so we can discuss this. All the best, Rachel - Hotel Manager.
Guest User
Double Room with Sofa Bed
Stayed in Oct 2024
Family
1 review
5.5/10
Posted on Nov 3, 2024
Booked a triple room which was a double bed and sofa bed when we arrived sofa bed wasn’t made and there wasn’t any bedding available. Also the heating wouldn’t work in the room
Response from Property: Hi, thanks for the review. Sorry to see your experience didn't live up to expectation, please drop us a message so we can discuss this. All the best, Rachel - Hotel Operations Manager.
Guest User
Double Room
Stayed in Mar 2024
Solo travelers
3 review
9.5/10
Amazing
Posted on Apr 13, 2024
Hotel is very clean. Staff are polite and helpful. Great location, near to the M6 and A38. Breakfast included. Free parking.
Response from Property: Thanks for the review and feedback.We're pleased to read that you found our hotel very clean!The team will be happy to see they made a good impression.All the best,Rachel - Hotel Operations Manager
Guest User
Double Room
Stayed in Aug 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 29, 2024
Staff at reception extremely helpful and welcoming. Breakfast excellent value and staff once again very helpful. Car park great,location great. Super value
Response from Property: Thanks for the perfect rating. We're glad you felt the team were friendly and helpful. That's what we like to hear! It's good to know that our location was handy for your trip. We hope to see you again and All the best, Jamie - Hotel Operations Manager.
Guest User
Double Room
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on Apr 20, 2025
Good clean hotel. Breakfast average.
Response from Property: Thanks for the amazing rating. It's lovely to see the high rating for cleanliness. We hope to welcome you back and All the best, Rachel - Hotel Manager.
Rob1032
Accessible Double Room
Stayed in Apr 2024
Solo travelers
1 review
8.0/10
Very Good
Posted on May 20, 2024
I dont mind spending money But £114 is over the top for one night and my breakfast was awful and the lowest i could think of ,and the orange juice tasted as if one orange had been used per gallon lol ,This is not the Ritz ,and a nightmare to find for me from Lichfield town -I would stop here again ,but not too often
Response from Property: Thanks for the kind review,Rob.See you next time!All the best, Rachel - Hotel Operations Manager
Solomon Y
Double Room
Stayed in Dec 2023
Travel with friends
5 review
8.0/10
Very Good
Posted on Feb 5, 2024
Good and value for money, provide free parking ! Breakfast is good with 2 big coffee machines!
Response from Property: Che Yang 18, thanks for the amazing rating. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Rachel - Hotel Operations Manager.
Guest User
Double Room with Sofa Bed
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 10, 2024
Great stay
Response from Property: Wow, 5-stars! Thanks so much. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Rachel - Hotel Operations Manager.
Guest User
Double Room with Sofa Bed
Stayed in Jan 2023
Couples
1 review
10.0/10
Outstanding
Posted on Feb 26, 2023
I’ve just given you 5 stars for everything Says it all EXCELLENT Jeff
Tsarskaya
Double Room with Sofa Bed
Stayed in Aug 2022
Couples
44 review
8.5/10
Very Good
Posted on Dec 9, 2022
It was a nice place for a short stay. The good money value and unbelievable fact - free of charge parking! Included breakfast was poor due to absence of the halal products.
BeeBee_UK
Double Room with Sofa Bed
Stayed in Jul 2022
Family
1 review
4.5/10
Posted on Aug 7, 2022
The room is small, the hygiene is average, and the location is really bad. There is no bus on Sundays, so transportation is inconvenient. Buses are only available from Monday to Saturday, but you have to return to the hotel very early, otherwise you will lose the opportunity to take the bus. . We had to walk on the highway to get to the hotel that day. It was very dangerous and scary and there were no street lights. There were no taxis or any transportation on the way. We only saw other cars, but people ignored us. So if you want to stay in this hotel, you really need to think carefully
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