Sofitel Hotel (Lianyungang Suning)

Sofitel Hotel (Lianyungang Suning) Reviews

Sofitel Hotel (Lianyungang Suning)

7 Middle Hailian Road (Hailian Zhong Lu), Haizhou District, Lianyungang, Jiangsu, ChinaView Hotel Details
Sofitel Hotel (Lianyungang Suning)
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Sofitel Hotel (Lianyungang Suning) Guest Reviews

4.7/5
Outstanding
5273 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5273)
Positive reviews(5187)
Reviews with photos/video(780)
Delicious breakfast(613)
Friendly front desk staff(535)
Located downtown(225)
Perfect for business trips(224)
Loved the night views(85)
Great swimming pool(83)
Delicious buffet(80)
Luxurious(63)
Negative reviews(86)
Rozliana
Sofitel Superior Double Bed Room
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Nice place to stay. Hotel is next to the shopping complex.
Response from Property: Dear guest, thank you for your kind review! We're delighted that you found our hotel a great place to stay. The convenient location next to the shopping complex surely adds to the charm, especially for an evening stroll and some shopping. We hope you had a wonderful night with us and look forward to seeing you again.
Simon
Sofitel Superior Double Bed Room
Stayed in Sep 2024
Business travelers
45 review
4.5/5
Great
Posted on Nov 13, 2024
Still the best option in LYG, service is good, breakfast is fine. It has access to the mall next to it, so it give more options for dinning. The hotel start age but still the best option in town
Response from Property: Dear guest,Thank you so much for your kind review! We're delighted to know that you consider us the best option in LYG. It's always our goal to provide great service and a satisfying breakfast. The access to the adjacent mall is indeed a plus for dining variety. We constantly strive to maintain our quality despite our years. Looking forward to welcoming you back soon!
Hendrik
Sofitel Superior Double Bed Room
Stayed in Sep 2024
Business travelers
2 review
2.7/5
Posted on Oct 9, 2024
No air on in the rooms at night, Temperature went up till 28 in the room horrible. Early in the morning some cleaner just opened my hotel room and walk in the room.
Response from Property: Dear guest,We apologize for the discomfort you experienced. Regarding the lack of air conditioning at night and the rise in temperature to 28 degrees, we are truly sorry. This is an oversight on our part, and we will ensure that the air conditioning is functioning properly going forward.As for the incident with the cleaner entering your room in the early morning, this is unacceptable. We have strict policies in place to ensure guest privacy and security. We will investigate this matter immediately and take appropriate action to prevent such incidents from happening again.We value your feedback and will do everything we can to improve our services and make your stay more comfortable. If there is anything else we can do for you during your stay, please do not hesitate to let us know.Thank you for choosing our hotel.Best regards.
Guest User
Superior Room
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Aug 20, 2024
It was best hotel but few little hick up which were resolved by changing our room .
Response from Property: Dear guest, we are glad to hear that you think our hotel is the best. We are also pleased that the minor issues you encountered were resolved by changing your room. We always strive to provide the best service to our guests and ensure that your stay is comfortable and enjoyable. If you have any other suggestions or needs during your stay, please feel free to let us know. We look forward to serving you again in the future.
Rebecca
Superior Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Really nice hotel in a great location attached to the mall and surrounded by lots of great food. Service and amenities are amazing too!
Response from Property: We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
王李
Sofitel Superior Double Bed Room
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Experience was very good, I really enjoyed my stay , hotel was very nice
Response from Property: 尊敬的賓客， 感謝您選擇下榻連雲港蘇寧索菲特酒店，非常感謝您對我們酒店的認可，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!
outanddown
Sofitel Deluxe Double Bed Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Best choice in the city.
Response from Property: 尊敬的賓客， 感謝您選擇下榻連雲港蘇寧索菲特酒店，非常感謝您對我們酒店的認可，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!
Anonymous User
Sofitel Deluxe Double Bed Room
Stayed in May 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Jun 23, 2023
I would like to extend my thanks specially to Ms Irene Li, a front desk recipient who helped me booking a taxi using her personal account at the time no one seemed to help. Thank you Irene, you save my day!
Response from Property: Dear guest,We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel management.
Guest User
Sofitel Superior Double Bed Room
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very good
Response from Property: 尊敬的賓客， 感謝您選擇下榻連雲港蘇寧索菲特酒店，非常感謝您對我們酒店的認可，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快。
Guest User
Sofitel Superior Double Bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
all good
Response from Property: 尊敬的賓客， 感謝您選擇下榻連雲港蘇寧索菲特酒店，非常感謝您對我們酒店的認可，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
MONEMCHINA
Superior Room
Stayed in May 2022
Business travelers
26 review
4.7/5
Amazing
Posted on Jun 30, 2022
Thanks for Mr Wade for help me a lot for check restaurant and know the city.
Response from Property: We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wenthy Luo.
Guest User
Superior Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 27, 2025
This is the hotel I must stay in every time I come to Lianyungang. The hotel facilities are complete and detailed. The window view is great. The room is large enough and equipped with a bathtub. It is very clean and makes people feel at home. The breakfast is delicious, and the baguette is especially good. You must try it when you stay in this hotel. The front desk staff is warm and friendly, and they also gave the children souvenirs. I will stay here again next time I come back~
Original TextTranslated by Google
Response from Property: Dear guests, Thank you for choosing to stay at Sofitel Lianyungang Suning. Thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 26, 2025
Service: Friendly and fast, the children’s supplies you need are delivered immediately Hygiene: clean and hygienic The breakfast buffet is delicious, and it’s the best coffee I’ve had during my recent hotel stays. Environment: The hotel is directly connected to the shopping mall. It is very convenient to have a good meal and visit the shopping mall.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay at Sofitel Lianyungang Suning. Thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Sofitel Superior Double Bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Lianyungang Sofitel Hotel is relatively new, the lobby is very grand, and the breakfast is also very rich! The facilities are very good, the floor is high, you can overlook the traffic of three avenues, and it is next to Suning Plaza, which is convenient for eating. The overall stay is quite warm, and the waiters are very enthusiastic. It is worth coming again
Original TextTranslated by Google
Response from Property: Dear guests, Thank you for choosing to stay at Sofitel Lianyungang Suning. Thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Fenbai
Superior Room
Stayed in Dec 2024
Family
38 review
5.0/5
Outstanding
Posted on Jan 24, 2025
A very nice hotel, the room is spacious and bright, the bedding is soft and comfortable, and it is clean and tidy. The hotel is in a good location, and it is convenient for eating and shopping around. The front desk service is enthusiastic, and the check-in and check-out procedures are fast. I will choose it again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, Thank you for choosing to stay at Sofitel Lianyungang Suning. Thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!