Novotel Leicester Reviews

I had issues with the date so wasn't able to travel during the said booked time. I would like to give a special thanks to the lady I spoke to on phone who was really considerate and listened to me (I called several times) and arranged another day convenient for me. The room was nice but the walls were very thin due to which when people were playing music we could hear it in ours till 2am in the morning. Although they quickly responded when complained but the walls should be thicker so that people can enjoy their stay when they paid so much in a good hotel!

The supervisor is quite unfriendly and rude, I tell her there is no body to handle our language, she told me this is your problem, I told her I think the service quality is drowning , she told me this is your opinion, I think hotel should fire her as soon as possible

It was good loved it

Great hotel

Conveniently located, modern hotel

The room was nice. Breakfast price is very high

The room was very clean and the service was very good

Very good value for money

The environment and sanitation are very good, and the facilities are relatively new. It is a cost-effective hotel in Leicester, but the front desk staff may be a little hostile to Chinese, indifferent and slack. Overall, aside from the service, everything is fine.

This hotel is discriminating against Chinese people and it is unreasonable