Lanzhou Convention Center Star Riverside Era ATour S Hotel Reviews
Lanzhou Convention Center Star Riverside Era ATour S Hotel
36F-44F, No. 188-1, North Binhe East Road, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
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Lanzhou Convention Center Star Riverside Era ATour S Hotel Guest Reviews
4.8/5
Excellent
2908 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2908)
Positive reviews(2863)
Reviews with photos/video(666)
Classy environment(275)
Delicious breakfast(244)
Friendly front desk staff(211)
Loved the night views(141)
Good sound insulation(58)
Nice elevator(27)
Has rooms for families(19)
Negative reviews(45)
Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Good!
Response from Property: 亞朵,總有不期而遇的温暖存在,熱情,好客,温暖,是我們亞朵人的待客之道。舒適,靜謐,人文 是亞朵的獨舒適的體驗,亞朵倡導鄰里服務,我們信奉客人為家人,亞朵,歡迎您回家!沐浴用品也是薩和香氛洗護套裝,衹為給您的入住提供更好的體驗!
Guest User
Jimu River-View Double Bed Room [Si Lian Mattress, Sealy | Lelabo High-End Care]
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 11, 2024
ting hao
Response from Property: 親愛的朵友,看到您的分享,真的是暖到朵兒心窩窩了,都説亞朵的服務是最暖心的,現在卻發現,來自您的肯定比之暖心N倍,謝謝您毫不吝嗇的誇讚,這將是我們往前沖的最大的動力,朵兒們會繼續保持的!~~朵兒位於蘭州北濱河畔,河景房型俯瞰蘭州黃河,觀賞蘭州夜景,臨近中山橋,出行便利,酒店還配備了44樓高空河景餐廳景觀健身房及洗衣房,會為您提供蘭州特色美食,為您的出行舒適保駕護航,記得常來朵兒家坐坐喲,邊品茶邊看書,期待與您的下次相遇~
Guest User
Jimu River-View Double Bed Room [Si Lian Mattress, Sealy | Lelabo High-End Care]
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The environment is comfortable and upscale. The executive bar and afternoon tea are quiet and comfortable. The service attitude is super good, clean and hygienic... It is worth checking in again... The 43rd floor has a view of Lanzhou night view and is very close to the snack street
Original TextTranslated by Google
6/9
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoer believes that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again.
Guest User
Superior River-view Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Walking into the room of Atour Hotel, I was immediately attracted by its spaciousness and cleanliness. Every detail in the room seemed to be carefully taken care of. I put down my luggage and walked to the window, and an amazing super night view immediately came into view. The lights of the city flickered like a sea of stars, and the Yellow River was downstairs. It was the right choice to choose this hotel. The next day, I was about to pack up and go out, and I heard a knock on the door. I opened the door and a smiling staff member stood outside the door. Her name is Kaiyan, and she is the aunt in charge of cleaning the room. She gently asked me if I needed help and asked if I needed to clean up. I said I could clean now. She was skilled and gentle, so I packed up and went out. While tidying up the room, Kaiyan noticed the clothes I soaked in the basin. She took the initiative to help me wash them. She not only washed the clothes cleanly, but also carefully helped me iron them flat. When I came back and saw those neat and new clothes, I couldn't help but feel a warm current in my heart. Kaiyan's service is not only considerate, but also full of care. Her smile and enthusiasm made me feel at home. I spent several wonderful nights in this spacious and tidy room. Whenever night falls, I will sit by the window and enjoy the charming night view. Kaiyan's attentive service adds a touch of warmth and comfort to my journey. I sincerely thank her and the hotel for providing me with such a wonderful accommodation experience.
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you for your five-star praise. Duo'er's efforts day and night are worth it. It is to create a warm harbor for you away from home. We only provide you with the most attentive service, but you sprinkle a warm sunshine in our hearts. The hotel is located on the Beibin River, close to the Yellow River. The 44th floor has prepared a high-altitude river view breakfast restaurant for you, providing Lanzhou specialties and a panoramic view of the Yellow River. Duo'er was once young and ignorant, and Duo'er will do better in the future! Thank you for your wisdom in recognizing Duo'er's sincerity! Kindness is the ultimate well-being, and may good luck always be with you!
Guest User
Superior River-view Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The location is very good, you need to book a room near the Yellow River.
The front desk lady is pretty and gentle.
It is very close to Zhongshan Bridge, but you need to take a taxi.
It is a bit far to walk. Baita Mountain is opposite Zhongshan Bridge.
You can drink tea and eat melon seeds below.
You can also take a speedboat.
I really don't dare to take that raft.
By the way, I praise the handsome guy on the first floor.
He will give hot water to drink. The hotel lobby is on the 44th floor.
It is the one called Laozao in Lanzhou.
I really can't get used to it.
The beef noodles are super delicious.
There is a hand-grabbed street, I strongly recommend it. Delicious
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoer believes that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again.
Jianyinci
Jimu River-View Double Bed Room With Bath Enjoyment 'Jincheng Sunrise Nice View'
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The decoration is very stylish and divided into small areas. It is quite private. It feels pretty good and beautiful. It is a good choice for relaxing on weekends after classes. You can see the Yellow River when you wake up.
Original TextTranslated by Google
Response from Property: Atour, never forgetting the original intention, believes that you are family, and provides warm neighborly service. Atour hopes to be your first choice when you go out. It is the duty of every Atour person to provide our most sincere and friendly help to every guest on the road. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit.
Guest User
Jimu River-View Family Room With Audio-Visual "Beautiful Sunset Glow"
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 25, 2024
After reading the reviews, I chose the hotel, and it did not disappoint. The hotel room has a wide view, and the scenery of Lanzhou is unobstructed. The hotel room is well designed, quiet, and the service is very considerate. Thank you for the warm hospitality of the hotel staff. It feels like home. Five-star praise.
Original TextTranslated by Google
Response from Property: Atour, never forgetting the original intention, believes that you are family, provides warm service of neighbors, Atour, hopes to be your first choice when you go out ~ It is the duty of every Atour person to send our most sincere and friendly help to every guest on the road. Atour is located on the north bank of Lanzhou River. The river view room overlooks the Yellow River in Lanzhou and enjoys the night view of Lanzhou. It is close to Zhongshan Bridge and convenient for travel. The hotel is also equipped with a 44th floor high-altitude river view restaurant, landscape gym and laundry room, which will provide you with Lanzhou specialties and escort your travel comfort. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I like the breakfast at Atour the most. I always stay at Atour when I travel. The service is very, very good!!! It is top-notch in every aspect!!! I will continue to book Atour next time. The decoration is also very new, and there are no problems with hygiene. When booking a hotel, it is nothing more than cleanliness and good service. Atour exceeds expectations. The lobby is also fragrant! I like it very much. Please ask about the aromatherapy smell in the lobby!!!
Facilities: Very complete
Hygiene: Very clean
Environment: Very comfortable
Service: Very
Original TextTranslated by Google
Response from Property: Thank you for your support and love for Atour. I happened to meet you in the vast sea of people. I have to say that this is a kind of fate, so fate is something that can only be encountered but not sought. Once you meet, it is a lifetime. Duoer is located on the north bank of Lanzhou River. The river view room overlooks the Yellow River in Lanzhou and enjoys the night view of Lanzhou. It is close to Zhongshan Bridge and convenient for travel. The hotel is also equipped with a 44th-floor high-altitude river view restaurant, landscape gym and laundry room, which will provide you with Lanzhou specialties and escort your travel comfort. It starts from the hotel. Not only the hotel, but also keep the original intention in mind, so as to achieve the end! Flowers are blooming everywhere. I hope that there is an Atour in every city you pass by, which can give you a warm harbor!
Guest User
Guestroom - River-View (2 Beds)
Stayed in Oct 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I highly praise this Atour hotel, it's really great. Because I have lived abroad for many years, I am not familiar with the booking process of domestic hotels, and it is the National Day period, and I don't know how to operate the app. I thought about going to the store to ask, and the girl named Jiayou received me. She is really patient! ! ! She asked me if I was receiving guests or friends, and recommended room types to me according to different customers. My Chinese is not very good yet, Jiayou has been very patient to introduce me to the room types and prices. What touched me the most was that the altitude of Lanzhou was a bit high for me, and I felt very uncomfortable during the special period of the day. After understanding, Jiayou helped me brew brown sugar ginger tea, and gave me a lot of warm baby stickers, which quickly relieved me from all kinds of discomfort. I didn't expect to stay abroad for so long. After returning to China, the experience of staying in Atour made me feel the warmth of home. I was very moved. If there is another opportunity, I will definitely choose my second "home" in China without hesitation.
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation of Duoer. Your recognition is the driving force for Duoer's progress. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Making ordinary details exquisite and serious will form a great power. We are willing to be the guardian of warmth and simplicity in the modern hurried life. Let me quietly tell you that we will think of you and welcome your next stay.
Guest User
Guestroom - River-View (2 Beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The environment is clean, comfortable, warm, and the service is good! The breakfast is rich, with many varieties and tastes good! Awesome scenery of the Yellow River. The most satisfying thing is the super value service, supper delivered to the room, and late night self-service porridge, which is a great surprise!
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoer believes that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again.
Guest User
Guestroom - River-View (2 Beds)
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 11, 2024
In order to let us take a nap early, the hotel upgraded us to a parent-child room. The room was great and the service was very patient. Our child sneezed in the morning and soiled the mattress. The front desk also patiently helped me relieve the tension of the child due to making mistakes, and wanted to give the child a gift. Thank you very much. I will choose this hotel next time I come. You can see the scenery of the Yellow River around it. It is very quiet, which is very helpful for sleep when traveling. The bed and pillow of Atour are very good for sleeping, and the child also said it is very comfortable.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, I am glad to see your satisfaction. The leaves are blooming and falling all over the yard, and we are attached to each other. I am sad to say goodbye to you, and we will stay together forever. Walking alone in the cycle of seasons, Atour is happy to have you. I have seen spring, summer, autumn and winter, and the memories are spreading. I look forward to your stay again.
Aerkeyiandi
Superior River-view Queen Room
Stayed in Sep 2024
Family
8 review
4.8/5
Amazing
Posted on Oct 20, 2024
All the service staff are very enthusiastic, the room has a good view, the location is very good, and it is very convenient to go to some attractions in Lanzhou city. Lanzhou is relatively dry, and there is a humidifier in the hotel, but it would be better if it could be equipped with body lotion.
Original TextTranslated by Google
Response from Property: Dear lady, I am very sorry that I cannot get your 5-point praise. Duoer is committed to providing efficient and high-quality services to every guest who comes to Atour, so that you can feel the peace of mind and comfort here that is different from other hotels. Thank you for your encouragement and love for Duoer, and thank you for liking Atour. It is Duoer's constant pursuit to meet people who like us and serve people who like us. Duoer looks forward to meeting you again~(#^.^#)
Guest User
Guestroom - River-View (2 Beds)
Stayed in Sep 2024
Family
19 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The aroma is very comfortable as soon as you enter the lobby, and the attitude of the staff is also very good. The room is spacious, beautiful and clean, the bedding is comfortable, and the breakfast is rich. The main thing is that the scenery is so good. Recommended! I will choose this hotel again when I come to Lanzhou next time.
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the biggest driving force for us to move forward, and it is worth it to do more. Duoer believes that guests are family members, so that every trip of yours feels like returning home. The care, consideration, care and warmth for family members are the most sincere gifts that every Duoer gives to their loved ones. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere different from other hotels. I hope to meet you again.
Xiaowangyunshu
Guestroom - River-View (2 Beds)
Stayed in Aug 2024
Family
17 review
4.7/5
Amazing
Posted on Sep 15, 2024
The location is excellent, across a small street from the Yellow River, with a great river view. Unfortunately, I stayed there for two days and it rained every day, so I didn't see the sunrise. The night view is still good.
The basic facilities of the room are the basic facilities of Atour. The room is relatively large, the activities are very convenient, the hot water is particularly hot, the bath is comfortable, the bed is comfortable, the sleep is quiet, and the water of Baisui Mountain is unlimited.
Service is also a feature of Atour. There is a concierge guide downstairs. The front desk is on the 44th floor. The cleaning staff greeted us when they met. The service was very enthusiastic. The front desk also helped to heat up the packed meals.
The breakfast is good. In addition to the basic Chinese and Western styles, there are local beef noodles, vermicelli, and tofu pudding, which taste good. There is an Oriental Palace in the next building, which is a 100-meter walk. The beef noodles and local specialties are good, and it is very convenient to eat.
When I came, there was a parking space downstairs. The hotel provided free parking tickets, which was very convenient.
When I checked in on the first day, there was only one bath towel in the bathroom. This little mistake was a bit low-level. There were two long hairs on the ground, and I didn't have long hair.
Overall it's good and worth staying.
Original TextTranslated by Google
6/14
Response from Property: Dear lady, Duoer is committed to providing efficient and high-quality services to every guest who comes to Atour, so that you can feel the peace of mind and comfort here that is different from other hotels. Thank you for your encouragement and love for Duoer, and thank you for liking Atour. It is Duoer's constant pursuit to meet people who like us and serve people who like us. In response to the question you raised, Duoer also held a meeting with the housekeeping sisters to inform them that such small mistakes should never happen ┭┮﹏┭┮. We also hope that you will not make any small mistakes next time you return to "home". Duoer is looking forward to meeting you again~(#^.^#)
Wenwen🐶dewuxiangpi
Jimu River-View Double Bed Room With Bath Enjoyment 'Jincheng Sunrise Nice View'
Stayed in Sep 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Oct 9, 2024
First of all, the environment is very good, and the location to see Sister Huang is perfect! The night view is very beautiful, so beautiful!
Secondly, the service is very good, the bar lady is very enthusiastic ❤️, very polite, I have a few coats that need to be ironed, and they will have someone to take them to iron, and the receptionist Xiaoyang is polite and enthusiastic ❤️, especially good
The breakfast is also delicious, the beef noodles are very chewy, and you can see Sister Huang while eating breakfast, it is simply a pleasure😎
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Response from Property: Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel partners. Let every guest feel at home is our ultimate goal. The hotel rooms are simple and warmly decorated, with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. Atour S Hotel, Lanzhou Convention and Exhibition Center High Altitude River View, looks forward to your next visit!