AIFEI HOTEL Reviews

Strategic location! All staff are attentive to our question and request. They even provide free transport service pick up and drop off from train station and airport. Will definitely come back in future if visit this historical place!

Overall is average and so so. Restaurant is under renovation but did not mention during the booking.

Suited our needs. Looks like they are accustomed to having large groups. The double queen room was great for us.

The staffs is very attentive and helpful, thank you. The hotel is new and very clean. Good place to stay.

Staff is very friendly, the room is very clean and very well equipped. The location is very convenient within walking distance of downtown and the night market. Definitely recommended

We have pleasant stay at the hotel. The facilities are superb, with free self- service laundry room. Location wise, the hotel is close to many attraction places ie. the museum, Mingshashan and crescent moon, the food and convenient shops and the night market. The hotel staffs are helpful and friendly.

The hotel location is good, right in the city center. The exterior may look like an ordinary modern Chinese hotel but the guest room interior is quite nice. Modern with lots of electrical outlets. The breakfast is simple but tastes really good. The best for this China trip for me. The hotel also has a free pickup and dropoff service from/to Dunhuang Airport and Dunhuang Railway Station. One of a few drawbacks for me is the shower room design. I mean construction wise, not decoration wise. Even though there is a circumference groove on the shower room floor to drain water, the swinging glass shower door leaves space at the bottom, causing water to spill outside and pool on the floor. The floor is marbled so it could be slippery. Another is that even though I had the hotel's WeChat account and had tried to contact them, as I thought I would be able to use the translation function on the app, I was not able to reach anyone or get any response.

Good service, quality bed, the room gets hot

The hotel is very nice. It's a new hotel with AI feeling of Xiaodu helper in the room to speak order to switch on air conditions or close/open the light/curtain. But it's sad that we can scent the smoke of the next room. That's feel so bad for sleepy and I feel a pity with the the hotel that has customers like that. how can they smoke in the room or is it natural of chinese habit? The hotel is 10 mins walk to Shazhou Night Market. Surrounded by restaurant and the bus No. 3 is in front the hotel that can go to Mingshashan so easily.

Since this is low season, hotel upgraded my room which I really appreciated. The hotel is still very new which is a good thing because the housekeeping is not very good. I stayed here for 4 nights and housekeeping never once washed the cups which I used everyday. Also after the first night, the bed wasn't even made. I had folded the comforter in half and came back to find it the same. There was dust and hair in the corner of the room by the window. Plus points - friendly helpful reception staff, very comfortable mattress, free usage of washing machine and dryer Minus points - poor housekeeping, no in room fridge, very warm room even when you turn the heater off

We stayed here for 2 nights and were happy with staff’ support. They helped us book “See Dunhuang again” performance and exchanged Alipay. Hotel is very new and good location so we could go around. Highly recommended this hotel.

The hotel has a good location and good service. It also provides free airport drop-off service.

The environment is very good. The front desk is also very responsible. They upgraded us to a business king room for free. The only drawback is that there is no parking space. You have to park at the hotel next to it. If you are traveling by car, please pay attention.

The hotel is good, with user-friendly facilities and services. There is bus No. 3 at the door that goes directly to Mingsha Mountain. The point of complaint is that the hotel lobby has a strong smell of essential oils, which is not friendly to people with sensitive smells and noses. Fortunately, there is no such smell in the rooms and corridors. Dunhuang is very dry, but the hotel has a humidifier, which is very considerate!