Lanzhou West Railway Station Shuiyi Xumeilun Hotel

Lanzhou West Railway Station Shuiyi Xumeilun Hotel Reviews

Lanzhou West Railway Station Shuiyi Xumeilun Hotel

188 Xijin West Road, Qilihe district, Gansu, China, Qilihe District, Lanzhou, Gansu, ChinaView Hotel Details
Lanzhou West Railway Station Shuiyi Xumeilun Hotel
Lanzhou West Railway Station Shuiyi Xumeilun HotelLanzhou West Railway Station Shuiyi Xumeilun HotelLanzhou West Railway Station Shuiyi Xumeilun Hotel
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Lanzhou West Railway Station Shuiyi Xumeilun Hotel Guest Reviews

4.8/5
Excellent
1123 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1123)
Positive reviews(1111)
Reviews with photos/video(183)
Delicious breakfast(221)
Classy environment(131)
Easy to get around(120)
Friendly front desk staff(118)
Large rooms(76)
Close to train station(37)
Convenient for shopping(37)
Luxurious(9)
Negative reviews(12)
Nikoas4
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Some people in the stuff speak english. The name of the hotel is Madison Hotel, not the one that trip says (but the photos on Trip show it). It's a 20min walk from the train station but that's because next to the train station there's nothing. In front of the hotel there's a bus stop for many bus lines. Unfortunately lanzhou (at the time of my review) only has 2 subway lines and it's easier to move by bus even though the traffic in the city is maddening. The hotel is extremly luxurious and there are also washing machines and dryers. This is the birthplace of Jiafei make sure to visit all the places she has been to during your stay.
6/10
Response from Property: Dear guests: I'm so glad that you have had a good feeling living in our hotel. It's so kind of you to give us such good evaluation. I wish you will have a marvelous trip in China. Expect to see you again! Manager: Enzo.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 7, 2025
My favorite hotel in Lanzhou. Very clean, the staff are nice, and a good breakfast! Very near high-speed rail.
Response from Property: 【Clean kind nice】 My dear guest, it's so kind of you that giving us such good judgment. I hope you will have a good life in 2025, and hoping to see you soon in the new year ~~Manager: Enzo
Nuangnoi
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Oct 5, 2024
The rooms are spacious, and beds are comfortable. Location wise, it is excellent - very near Wuwei West Railway Station ( a walkable distance). At the back of the hotel, there is a small street full of great restaurants, bakeries and convenient stores. The only thing about this hotel is most of the receptionists are not prepared to use translation app ( Chinese-English). There is, though, a male receprtionist who could speak English and ready to help, and for that we are grateful. But he only worked the day shift (it seemed). I know we should be able to speak Chinese in China, however, perhaps with the staff having a translation app, we can have a better communication with them.
Response from Property: Dear guest: Thank you so much for your wonderful review! We are extremely glad to know that you had a great experience during your stay with us。 Our team is dedicated to providing the best service, and your kind words are the best motivation for us. We look forward to welcoming you back in the near future. Best regards. Manager: Enzo.
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
6 review
4.0/5
Very Good
Posted on Oct 2, 2024
well maintained hotel, everything is satisfied
Response from Property: thank you for your good evaluation. I am so sorry that our service isn't making 5 star satisfied. We will work harder to make you feel better~~Manager : Enzo.
Yan520
Business 2-bed Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Hotel location: The hotel is in a very good location. It is about a 15-20 minute walk from Lanzhou West Railway Station. There is a bus stop at the door for direct access. It is about a 20-minute walk from the Gansu Provincial Museum and about 10 minutes by taxi. Environmental facilities: clean and hygienic, and the decoration looks very comfortable. The bathroom is large, there is a small refrigerator in the room, and a bottle of water is placed to keep it cold, which is very considerate. The most important thing is the breakfast, which is very rich. If my friends didn't want to go out to eat, I would really like to have breakfast in the hotel every day! Hotel service: The lady at the front desk was very enthusiastic. After the three of us checked in, we were surprised to find three pairs of slippers when we came back the next day, which was really thoughtful.
Original TextTranslated by Google
Response from Property: [Adjacent to Zhongtianjian Plaza, walk to Lanzhou West Railway Station] Hello! Thank you for choosing to stay at Xiaomei. It is our honor to bring you a warm and comfortable stay experience. All the services we provide are only to provide you with a better stay experience. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to work hard to make every guest feel at home and look forward to your visit again! Wish you a happy life! General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
24 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is spacious, clean and tidy, the service attitude is good, and the front desk staff is warm and thoughtful. The hotel's breakfast is rich, complete and delicious. I stayed here for two consecutive nights. Like the hotel
Original TextTranslated by Google
Response from Property: Thank you for your compliments. Meeting you for the first time is like returning from an old friend. Every partner of Xiaomei works hard to have an amazing time, because we hope that every meeting with you will be the best Xiaomei. As time goes by, when you look back, you will find that Xiaomei is still here waiting for you. General Manager: Enzo
+buluofen
Superior Queen Room
Stayed in Apr 2024
Family
41 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very new and quiet. Parking is very convenient. I gave the license plate to the front desk and could enter and exit the parking lot at will! The service is good. The front desk and the room attendants greeted me proactively. It is suitable for self-driving tours. It only takes more than ten minutes to drive to Lanzhou Old Street. There are many places to eat and it is convenient. The rooms are clean and tidy.
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Response from Property: We are overjoyed by such praise. The best and most comfortable Xiaomei is still waiting for the best you and looking forward to meeting you next time! General Manager: Enzo
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is nice, very close to Lanzhou West High-speed Railway Station and within 20 minutes' walk of surrounding urban attractions. It is very convenient. The hotel breakfast is also good and the service is very good.
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart, it is because of Xiaomei's attentive service. Your satisfaction is just our starting point. We are lucky to accompany you for a while on your journey and add a touch of brilliant color to you. I hope Xiaomei will accompany you all the way~~General Manager: Enzo
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The front desk service is very enthusiastic and professional, the room is large and clean, the transportation is very convenient, and it is very close to Zhongtianjian and West Railway Station. The highlight is that there are automatic robot waiters (delivering water and tea bags), which are very intelligent and amazing.
Original TextTranslated by Google
Response from Property: Every morning, I wake up from a sweet dream and embrace the sunshine. Every evening, I think in the silence after the hustle and bustle. Thank you for accompanying Xiaomei every morning and evening. I look forward to meeting you again. General Manager: Enzo
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The room is fully equipped and clean, the breakfast is rich and varied, and the service staff is enthusiastic and proactive. I would like to thank Ms. Mao at the front desk for extending my check-out time and giving me a parting gift. I hope I can come back again if I have the opportunity.
Original TextTranslated by Google
Response from Property: [Intimate service, quality stay] Dear guest: Thank you for your five-star praise. The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again! General Manager: Enzo
Guest User
Business Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It's great, very good, the facilities and equipment are very advanced and the environment is beautiful. It's a very good experience.
Original TextTranslated by Google
Response from Property: [Scan the QR code to issue invoices quickly and conveniently] Dear guests: Hello! Thank you for your visit. We also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! I wish you happiness every day! General Manager: Enzo
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The room is clean and hygienic, with complete facilities, high-grade toiletries, and friendly service from the front desk lady. There are many places to eat around and it is very convenient. The subway is just a few hundred meters away.
Original TextTranslated by Google
Response from Property: [Comfortable service, beautiful environment] Dear guests, hello! Thank you for choosing to stay at Xiaomei. It is a great honor to serve you. Your affirmation is our greatest encouragement. Xiaomei is always pursuing better and progress. At the same time, we are honored to provide you with the best service. Wish you a happy life! General Manager: Enzo
Yixiuzhenzhen
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I stayed here when I was on a business trip and passed by Lanzhou. The room was very nice and had an intelligent robot. I liked it. Facilities: Complete facilities and good quality equipment Sanitation: Clean and hygienic. My colleagues said they liked this hotel very much Distance: 800 meters walk from Lanzhou West Station, very close and convenient for travel Service: Good service attitude at the front desk
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo
Guest User
Superior Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The room is well-equipped, clean, and the service is very considerate. I pulled a key when I left. The front desk contacted me by phone. The return visit made me feel warm. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Xiaomei can enter your heart, it is because of Xiaomei's attentive service. Your satisfaction is just our starting point. We are lucky to accompany you for a while on your journey and add a touch of brilliant color to you. I hope Xiaomei will accompany you all the way~~General Manager: Enzo
Guest User
Business 2-bed Room
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The front desk service is warm and polite, the room is spacious and clean, and it was not yet check-in time when we entered the store. Not only did we upgrade the room for free, but we also delayed check-out to 2:30. The food delivery robot is also super cute.
Original TextTranslated by Google
Response from Property: Satisfying our guests is only our starting point. Surprise and touching are our goals. We will continue to work hard and look forward to your next stay. We will provide you with more considerate services. We also hope that you can recommend Xiaomei to more of your friends. Thank you very much! General Manager: Enzo