Hilton Garden Inn Irvine East/Lake Forest Reviews

Definitely worth going out of the way. Got a deal this particular stay. Great area. Very quiet close to shops. Good amenities

Front desk with no service people on duty. Then we found he was doing his own business aside on another table . Not warm at all as if we were not his guests. Wifi not accessible even with room number and last name. Still with a condition they have the right to charge wifi????

Had an amazing relaxed two night stay very nice staff good service very clean plenty of amenities

The place was pretty nice for what I needed. Front desk service was shady.

First of all window’s shade was broken, so in the afternoon the room was dark like the night. Secondly the trash and used linens still there at the hallway out side each room the day before. That made us disappointing in the name of Hilton hotel. The front desk was so kind and generous.

Will book again

The staffs are friendly and helpful, but equipments are not well maintained unfortunately.

Rooms are very comfortable and clean. Customer service was nice and friendly

It's quite clean and the location is good. It's just that I was confused by the three deposits I collected when I checked in. Fortunately, they said that it can be refunded when I check out. There is a printing room and a swimming pool, but it was a bit cold in April so I didn't go there. It seems that there is a dryer, but I didn't use it this time.

The overall environment is OK, the hygiene and breakfast are also good, beef sausage yogurt is a good choice, recommended

The hotel has an elegant environment, clean rooms, complete facilities, warm and thoughtful service staff, and a very comfortable stay. " - "The breakfast is rich in variety and tastes good. The hotel also provides a free gym and swimming pool, and the facilities are well maintained. "- "The front desk service is very considerate, and the check-in and check-out procedures are handled quickly.

Very good hotel, the lady at the front desk is Chinese and speaks Chinese. She also thoughtfully checked in early. It is also convenient to go to Target supermarket. In short, everything is good

The room is not cleaned every day. The air conditioner is also relatively old, which is the case in the United States. The price is not cheap ~ but the surrounding area is very comfortable

The overall environment and sanitation are good, but the service is very average, especially the black man at the front desk, who seemed to owe him a lot of money.