Kunming Guanwei International Hotel (Wanda Twin Tower Xishan) Reviews
Kunming Guanwei International Hotel (Wanda Twin Tower Xishan)
No.32 Nanbo Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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Kunming Guanwei International Hotel (Wanda Twin Tower Xishan) Guest Reviews
4.7/5
Outstanding
1360 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1360)
Positive reviews(1330)
Reviews with photos/video(208)
Friendly front desk staff(105)
Near shopping area(88)
Delicious breakfast(87)
Convenient for shopping(73)
Perfect for business trips(33)
Well designed(27)
Loved the night views(9)
Negative reviews(28)
Guest User
Light luxury Zen double bed room
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Nov 25, 2024
Stayed there for two nights.
We had requested for a non-smoking room and was given one with a extremely smelly room. Fortunately, the hotel staff were really quick in replacing a new room for us, thus the 4 stars for their service. The design of the room is really unique too! A great place to stay if you are fond of quiet places as the location is pretty far from lively places and with limited food option around the area.
Room was clean and spacious as well
Response from Property: Dear Guest,Thank's for choosing our hotel and for sharing your experience with us. We sincerely apologize for the unpleasant odor in your initial room and appreciate your understanding. We are taking your feedback to heart and will promptly enhance our management and training to address this issue effectively.We are pleased to hear that you were satisfied with our service team, as our goal is to ensure a warm and enjoyable stay for all our guests.We are delighted that you were pleased with the cleanliness and spaciousness of the room, which is a goal we continuously strive for.Thank you once again for your valuable feedback. We look forward to welcoming you back and dedicated to exceeding your expectations in your next visit.Warmest regards
Tak yin Ho
Light luxury Zen double bed room
Stayed in Nov 2024
Couples
16 review
4.5/5
Great
Posted on Jan 1, 2025
we love living in the hotel. the services there are very good and we enjoy communicating with the servers there. However, the advertisement had a little bit misleading as the name of the hotel made us believe that the hotel is located in the twins building and hence wasting our time to find the location of the hotel. That is the thing we want to complain about.
Response from Property: Dear guest, Thank you very much for choosing to stay at Kunming Guan wei International Hotel. We apologize that your stay did not meet your expectations, and it is our duty to ensure that guests have a wonderful stay experience. We sincerely invite you to visit our store again, and we will do our best to do better. We look forward to seeing you again and receiving your full marks and praise. We wish you a happy life!
AdrianTan1208
Luxury Sunshine Double Room
Stayed in Nov 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jan 27, 2025
Overall is acceptable
Response from Property: 親愛滴客官您好!非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做得不到位的地方,入住期間如您有任何問題24小時都可撥打房間電話撥“前台”按鈕至前台反饋~冠兒一定加油改進,爭做一流好青年!希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每一位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!祝您開心每一天!
Wen Nee Wennee
Light luxury Zen double bed room
Stayed in Feb 2023
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 2, 2023
Reception staff super helpful. Hotel is conveniently located next to a key shopping mall. I asked for a non smoking room. While it was bit possible to provide hotel staff make sure they put an air purifier in my room to accommodate.
Very thoughtful indeed.
Response from Property: 簡單的喜歡最長遠,平凡中的陪伴最心安,懂你的人最温暖,我們的努力想成為最懂您的人,您的讚揚比冬天的太陽還温暖人心,感謝您如此細緻入微的好評。酒店一路走來,一直以優質的服務完善的設施優美的環境來贏得好的口碑,您的滿意是我們的追求,也讓我們充滿動力。期待與您下次美麗的邂逅!
sam
Light luxury Zen double bed room
Stayed in Aug 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Location is good near shopping mall. The service is good and the room also worth the price.
Response from Property: Dear guest, hello! Thank you very much for your support and trust in us. We will continue to adhere to the service philosophy of being attentive and attentive, allowing you to feel the warmth of home when staying at the Guanwei International Hotel in Kunming. We have conveyed your recognition to our employees and look forward to seeing you again to review our progress. Wishing you a happy day!
Lyot4ik
Light luxury Zen double bed room
Stayed in Aug 2023
Couples
9 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Great window view, comfortable bed, clean room, great breakfast options.
Response from Property: 親愛的客官,看到您的分享,真的是暖到冠兒心窩窩了,都説冠煒的服務是最暖心的,現在卻發現,來自您的肯定比之暖心 N 倍,這將是我們往前沖的最大的動力,我們會繼續保持的!~~記得再來喲!
HOCK GUAN
Luxury Sunshine King room
Stayed in Apr 2023
Business travelers
55 review
3.7/5
Posted on Jun 1, 2023
The hotel is well located , however not many taxi within the hotel vicinity but most often have to walk to Wanda Mall to catch a ride
Response from Property: Hello dear guests! Glad to receive your comments. We apologize for the inconvenience, but since the hotel is not located near a major traffic road, you can use the ride-hailing app to request a ride. If you have any questions during your stay, you can consult our front desk, thank you!
DIONYSOS EXPLORING
Luxury Sunshine King room
Stayed in Jul 2022
Couples
35 review
5.0/5
Outstanding
Posted on Aug 7, 2022
Enjoyed my stay. Very friendly staff and helpful. Location is convenient to go to different places in Kunming.
Response from Property: Dear distinguished guests, thank you for choosing Guanwei International Hotel and giving us a comprehensive five points of praise. It is a great honor to be a part of your happy memories in Kunming. We will provide a safe and comfortable environment for guests at any time. Thank you again for your support and affirmation to us. Welcome you and your family to visit GuanWei Hotel again. We will continue to provide the most attentive service.
European.mom.in.China
Light luxury Zen double bed room
Stayed in Jun 2022
Family
11 review
4.7/5
Amazing
Posted on Aug 4, 2022
We spent a few nights in this hotel. Overall, it was a good experience. Breakfast was ok, Chinese style. We spent a lot of time in the reception during check-in because the hotel staff didn't speak English, but they were very enthusiastic and helpful. Our room was beautiful, comfortable, and very well designed. This hotel is far from the subway, but the location wasn't essential because we used a car to explore the city.
Response from Property: Dear distinguished guests, thank you for choosing Guanwei International Hotel and giving us a comprehensive five points of praise. It is a great honor to be a part of your happy memories in Kunming. We will provide a safe and comfortable environment for guests at any time. Thank you again for your support and affirmation to us. Welcome you and your family to visit GuanWei Hotel again. We will continue to provide the most attentive service.
Aries Traveller
European style rxrcutive room
Stayed in Jun 2022
Family
13 review
4.5/5
Great
Posted on Jul 12, 2022
We love our stay in this hotel. The receptionist upgraded our room with an amazing view. The room is very specious. With a 10-15 taxi ride you can reach most places in the city. It's not that far from Dianchi Lake and Yunnan Ethnic Village (all tourist areas). They also have a mini gym and laundry room. Overall, we love our stay here. Even the breakfast is pretty good. The only missing part that they don't have swimming pool.
Response from Property: Distinguished guests: How do you do? Thank you very much for taking time out of your busy schedule to make valuable evaluation and give high praise for Guanwei International Hotel! It is our pleasure to provide you with good service. The hotel has always been adhering to the service concept of "better than promised", and constantly striving to create a warm and comfortable "home away from home" for guests. Your recognition is the biggest inspiration and motivation for us, it is with your support and love that the hotel can continue to grow, sincerely hope that Guanwei International Hotel can become your home in Kunming, looking forward to your stay again!
Marc Panycos
Luxury Sunshine King room
Stayed in Jun 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Perfect luxury hotel in Kunming
Response from Property: 尊敬的客人您好!非常感謝您對冠煒國際酒店的滿分好評,透過文字我們深切地感受到您對酒店的喜愛之情,能夠為您帶來一次舒心、滿意的入住之旅,是我們的榮幸與驕傲。我們將始終保持並再接再厲,致力於讓每位賓客都有賓至如歸的感覺。希望冠煒能成為您永遠的温暖港灣,酒店全體員工真誠期待您的再次光臨,祝您生活美滿!
Guest User
Luxury Sunshine Double Room
Stayed in Dec 2024
Family
24 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The hotel is very clean. Although the breakfast is simple, it tastes good, especially the rice noodles. It is not far to Haigeng Dam by taxi, only a dozen yuan. The biggest advantage is that it is quiet and you can sleep well at night.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Guanwei International Hotel and your support and love for the hotel. Your full satisfaction is the driving force for our continuous progress, and the greatest satisfaction of the guests is the ultimate goal of the hotel staff. The hotel's unique design style, advanced facilities, and thoughtful service will give you a sense of home, allowing you to enjoy the leisure and tranquility outside the hustle and bustle of the city. Thank you again for taking the time to leave a review. All the staff of the hotel sincerely welcome your next visit! Looking forward to meeting you next time, we will serve you wholeheartedly!
Guest User
Light luxury administration bed room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Everything is good. Just book it without any hesitation. I have no dissatisfaction. It is the best hotel I have stayed in Kunming so far. The service attitude is also very good. Whatever you need will be solved immediately👍
Facilities: good
Hygiene: good
Environment: good
Service: good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Kunming Guanwei International Hotel and sharing your experience with us. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what our service staff has always pursued, and it will also become the driving force for us to continue to work hard and make progress. Sincerely look forward to visiting again and wish you a happy life and work!
Guest User
Light luxury Zen double bed room
Stayed in Nov 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel staff were friendly and helped me upgrade my room automatically. The hotel is in an excellent location next to Wanda Plaza and the breakfast is excellent. I will choose to stay here next time. Highly recommend to everyone.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Guanwei International Hotel and your support and love for the hotel. Your full satisfaction is the driving force for our continuous progress, and the greatest satisfaction of the guests is the ultimate goal of the hotel staff. The hotel's unique design style, advanced facilities, and thoughtful service will give you a sense of home, allowing you to enjoy the leisure and tranquility outside the hustle and bustle of the city. Thank you again for taking the time to leave a review. All the staff of the hotel sincerely welcome your next visit! Looking forward to meeting you next time, we will serve you wholeheartedly!
Guest User
Luxury Sunshine Double Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Very satisfied, the room type was upgraded, and the details were well handled
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your valuable evaluation and 5-point praise for Guanwei International Hotel in your busy schedule! It is our honor to provide you with quality service. The hotel has always been adhering to the service concept of "doing better than promised", and is constantly working hard to create a warm and comfortable "home away from home" for guests. Your recognition is the greatest encouragement and motivation for us. It is with your support and love that the hotel can continue to grow. Thank you again! I sincerely hope that Guanwei International Hotel can become your home in Kunming, and look forward to your stay again!