No. 1 Jiangbin West Road, Wuhua District, Kunming, Yunnan, 650021, ChinaView Hotel Details
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4.2/5
442 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(442)
Positive reviews(401)
Reviews with photos/video(40)
Amenities were average(48)
Great value for money(31)
Easy to get around(30)
Convenient location(29)
Classy environment(19)
Convenient parking(17)
Friendly front desk staff(14)
Located downtown(7)
Negative reviews(41)
Guest User
Selected Room (2 beds)
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 7, 2024
Excellent and convenient location. Hotel is clean and well kept.
Response from Property: Dear guest, hello! Thank you for your recognition of Xiqiao Hotel. Our hotel is in a unique location. It takes about 10 minutes to walk to Chuanxin Gulou subway station, which is very convenient to the airport, railway station, and Nanping Pedestrian Street. It takes about 6 minutes to walk to Yuantong Mountain from the hotel. There are many snacks around, and you can choose from them. Next time you come to Kunming, I hope you can visit Xiqiao Hotel again. I believe we will definitely give you a better hotel experience!
Anonymous User
Selected Room (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Quite good, just abit old.
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。希橋酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。希橋 期待您的再次光臨!
Guest User
Selected Room (2 beds)
Stayed in Apr 2023
Solo travelers
6 review
4.7/5
Amazing
Posted on May 14, 2023
Hotel staff was very helpful and friendly. Rooms are clean and of good size. Can recommend
Response from Property: Hello dear guest! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Kunming Xiqiao. We look forward to your coming again to review our progress, and wish you a happy day!
Nhan
Selected Room (2 beds)
Stayed in Mar 2024
Travel with friends
4 review
2.2/5
Posted on Apr 27, 2024
Super hot
Response from Property: Hello, thank you for your evaluation of our hotel. We will listen carefully to every guest's opinion and strive to create a warm and comfortable stay environment for our friends who come to stay. We look forward to your visit again.
Guest User
Standard Double Room
Stayed in Jun 2022
Couples
5 review
5.0/5
Outstanding
Posted on Aug 29, 2022
Room amenities are a bit old, but still a good place for a short stay in Kunming
Response from Property: Dear customers! We will strengthen the maintenance of room facilities and equipment. Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us to continuously improve and maintain high-level service facilities and make our services increasingly perfect. Welcome to visit us again.
Guest User
Selected Room (2 beds)
Stayed in Jan 2025
Other
2 review
0.6/5
Posted on Feb 6, 2025
The facilities are old, the air conditioner makes low-frequency noise at night, and it doesn't heat. The bed is too small and too hard to sleep. This is the worst hotel I have stayed in in Yunnan
Original TextTranslated by Google
Response from Property: Dear guest: After reading your review, we feel extremely guilty and blame ourselves for giving you a bad stay experience. We are really sorry. Every problem you report is like a heavy hammer, waking us up from our laxity in facility maintenance and service improvement. We understand that an apology cannot make up for the inconvenience caused to you this time. We sincerely hope that you can give us another chance. We would like to express our sincerest apologies again and thank you for pointing out the problem frankly, which is crucial to our improvement.
Just_deny
Selected Room (2 beds)
Stayed in Nov 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel is by the river. Downstairs is very busy and there are vendors setting up stalls. It is quiet in a bustling city.
The first two pictures are 708, facing west, at the end of the corridor next to the fire escape. There is another building outside the window and you can't see the scenery. The next few pictures are 1215, facing east. The scenery outside the window is much better. Even in the afternoon, the room is not dim.
Although the hotel is not newly opened, the room layout is comfortable, clean and tidy. It is well maintained. There is a parking lot downstairs. There is no air conditioning and hot air in winter. You can ask the hotel for an electric heater.
It is very cost-effective. There are many guests who are attending meetings when checking in, but there is almost no price fluctuation.
I don't understand why there are so many negative reviews and so few positive reviews.
Original TextTranslated by Google
6/16
Response from Property: 尊敬的賓客:您好!非常感謝您如此細緻且全面地分享在我們酒店的入住體驗,您的認可對我們而言是極大的鼓舞。同時,我們一直秉持着穩定的價格策略,致力於為各類賓客提供高性價比的服務,無論會議團隊入住還是散客出行,都能享受到公平合理的價格。我們也對部分差評和較少的點評數量有所關注,會認真反思並積極改進不足之處,不斷提升服務品質與賓客滿意度。再次感謝您的支持與信任,期待您的再次光臨,我們將以更優質的服務回饋您的厚愛。
Guest User
Selected Room (2 beds)
Stayed in Dec 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jan 24, 2025
The location is very good, the service is warm and in place, the hygiene is tidy and clean, there is breakfast on the first floor, and it is very quiet at night, and the view is also very good! I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!收到您的好評,我們心裏滿是感動與自豪!您對酒店位置、服務、衞生、早餐、安靜環境以及景觀的高度認可,是對我們全體員工辛勤付出的最好回饋。我們一直努力在各個方面做到盡善盡美,能讓您滿意並期待下次入住,就是我們前進的最大動力。盼望着再次與您相見!
Leonielei
Selected Room (2 beds)
Stayed in Nov 2024
Solo travelers
222 review
4.5/5
Great
Posted on Dec 15, 2024
The hotel is more than 20 years old, but it is well maintained. In addition to the central control panel not working well, the air conditioner only has on/off and high/low options, and the temperature is controlled by the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您對我們酒店的反饋。我們很高興您對我們的歷史和整體維護給予了肯定。關於中控台的使用問題,我們會盡快進行檢修和優化,以便為您提供更便捷的服務。期待您的再次光臨,我們將竭誠為您服務。
RuiRUIaiyishan
Selected Room (2 beds)
Stayed in Sep 2024
Couples
22 review
4.3/5
Very Good
Posted on Oct 30, 2024
Xiqiao is in a good location with convenient parking. It is also convenient to go to the surrounding area. It would be better if the socket is replaced with a USB.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店地理位置和停車便利性的認可。關於您提出的將插座更換為帶有 USB 接口的建議,我們會認真考慮並在後續的設施升級中進行評估和改進。再次感謝您的反饋,我們期待為您提供更好的服務體驗。
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The room facilities are OK, the service is good, the charger was left behind and was found in time, which is good
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您的寶貴評價與認可,我們深感榮幸能夠為您的旅程增添一份舒適與安心。得知您對我們的房間設施表示滿意,以及對我們服務團隊的及時響應給予好評,我們全體成員都倍感鼓舞。確保每位賓客的住宿體驗盡善盡美,是我們始終不渝的追求。對於您不慎遺落的充電器,我們很高興能夠迅速為您找回並歸還,這正是我們“以客為尊”服務理念的具體體現。我們深知,在旅途中這些細微之處往往能直接影響到您的滿意度與舒適度,因此,我們一直致力於在這些方面做得更好。祝您生活愉快,旅途愉快!
Guest User
Selected Room (2 beds)
Stayed in Jan 2025
Couples
6 review
4.0/5
Very Good
Posted on Feb 26, 2025
The facilities are a bit old, and there is no power supply for the bedside socket, which is a bit inconvenient. The room smells quite dusty, and it may be that my nose is more sensitive, and there is still dust irritation when I sleep at night
Original TextTranslated by Google
Response from Property: 尊敬的客人:看到您的反饋,我們內心滿是愧疚,實在抱歉此次入住給您帶來了諸多不便。我們的維修團隊已着手排查,會迅速解決線路故障,保障每個插座都能正常使用。對於房間灰塵味道重的問題,我們深刻反思,這是客房清潔工作的嚴重失誤。我們已加強對客房清潔流程的監督與培訓,採用更有效的空氣凈化措施,避免此類情況再次發生。
Guest User
Selected Room (2 beds)
Stayed in Jul 2024
Couples
14 review
4.1/5
Very Good
Posted on Sep 26, 2024
An old 4-star hotel. The facilities are relatively old, but well maintained, with a refrigerator. There is only one power socket on the bedside, which is a bit inconvenient to charge if you stay for two days. Convenient transportation, only a few hundred meters away from Metro Line 2 Chuanxin Gulou Station and Line 5 Yuantongshan Station. It is within walking distance to Cuihu Lake. When the surrounding hotels have increased their prices sharply, the summer price is cheap and cost-effective.
Original TextTranslated by Google
Response from Property: Thank you for your review! We value your feedback and are upgrading our facilities. We have noted the socket problem and will optimize it. During the peak tourist season, we always strive to keep our prices reasonable and hope to provide guests with cost-effective accommodation options. Thank you again for your stay and support, and we look forward to serving you again in the future!
Guest User
Selected Room (2 beds)
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 13, 2024
I originally chose other hotels when I arrived in Kunming, but for various reasons I didn't stay there. Instead, I chose the nearby Xiqiao Hotel. Although the facilities of this hotel are not particularly new, it has a superior location. It is very close to bus stops and subway entrances, and there are residential areas next to it. Life is very convenient and you can buy everything.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Selected Room (2 beds)
Stayed in Jan 2025
Other
10 review
1.0/5
Posted on Feb 12, 2025
Too average. Very poor check-in experience. No hot water. The efficiency of check-in at the front desk is so low that I doubt my life. The hotel is very old. The facilities and equipment are poor.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the unpleasant stay experience you have had. We will immediately conduct a comprehensive inspection and improvement of the front desk service efficiency and facilities and equipment to ensure adequate hot water supply and increase the speed of check-in. We are deeply sorry for the overall condition of the hotel. Thank you for your feedback, we look forward to providing you with better service and wish you a happy life!