Sutera Sanctuary Lodges at Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park Reviews

Sutera Sanctuary Lodges at Kinabalu Park

Kinabalu National Park, Kundasang, Sabah, 88100, MalaysiaSee Hotel Details
Sutera Sanctuary Lodges at Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu ParkSutera Sanctuary Lodges at Kinabalu ParkSutera Sanctuary Lodges at Kinabalu Park
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1 night

Guest Reviews

8.5/10
Very Good
109 review
Verified reviews
Location8.9
Amenities8.0
Service8.4
Cleanliness8.5
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All reviews(109)
Positive reviews(102)
Reviews with photos/video(46)
Awesome stay(38)
Loved the view(18)
Delicious breakfast(12)
Great service(12)
Great location(12)
Classy environment(11)
Tasty restaurant(6)
Convenient location(6)
Negative reviews(7)
Adrian Gaisan
Rock Twin
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 22, 2025
I love to stay here and definitely will book again
Ooi Chin Hock
Rock Twin
Stayed in Jun 2025
Solo traveler
17 review
9.5/10
Amazing
Posted on Jul 10, 2025
Warm and cosy stay :)
Anonymous User
Rock Twin
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 28, 2025
Niceeeeee accommodation in Kundasang!
Guest User
Nepenthes Suite King
Stayed in Mar 2025
Other
3 review
9.5/10
Amazing
Posted on Apr 14, 2025
Great location for Mountain View and exploring national park
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
JCnh
Rock Twin
Stayed in Jan 2025
Couple
22 review
9.0/10
Great
Posted on Feb 15, 2025
Nice and cool temperature. Must stay here to feel it. Took a shower and it was super.
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Chui
Nepenthes Villa
Stayed in Feb 2025
Family
18 review
10/10
Outstanding
Posted on May 28, 2025
Awesome chalet with everything needed. Clean and easy check in.
Emerge
Rock Twin
Stayed in Feb 2025
Solo traveler
26 review
6.0/10
Posted on Mar 21, 2025
Easy way to check in when you planing to climbing the mountain
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Guest User
Rock Twin
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jul 27, 2025
Very good!
Choon Kee
Rock Twin
Stayed in Dec 2024
Traveling with friends
34 review
9.5/10
Amazing
Posted on Jan 15, 2025
Everything is great. Except no wifi. Conveniently located inside the Mt Kinabaru park. Can see Mt Kinabaru in clear early morning.
Response from Property: Dear Choon Kee,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
KING HONG
Hill Lodge King
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 28, 2024
Restaurant food is great. Room temperature is fine around 18-22c Room weather is too wet Dehumidifier or AC is needed, but not provided. No room internet WiFi and lack of power plugs / USB plugs for mobile devices charges.
6/11
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Anonymous User
Rock Twin
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Feb 7, 2025
we book this hotel before we hike kinabalu mountain the very next day. the amenities is good.. got towels, iron and the room is quiet spacious.
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Vera
Rock Twin
Stayed in Nov 2024
Solo traveler
16 review
9.5/10
Amazing
Posted on Dec 3, 2024
A simple spacious room with shared bathrooms in a lodge, with a hotel nearby where you can eat (not cheap but very nice and with excellent views of Mt Kinabalu). Clean bathrooms with good hot water showers. Really worth it if you are doing the full summit hike. I wanted to explore the park around and would have been better off staying near Poring hot spring.
Response from Property: Dear Vera,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Anonymous User
Rock Twin
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 11, 2024
the experience was really worth it!!! the service is also good and of course the pretty view from the hotel
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Pingping K. WU
Liwagu Suite
Stayed in Dec 2024
Couple
11 review
10/10
Outstanding
Posted on Feb 22, 2025
Good location for Mountkinabalu , located right away at Kinabalu park
Response from Property: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Hanizahamdzah
The Peak Lodge
Stayed in Oct 2024
Family
2 review
9.5/10
Amazing
Posted on Dec 4, 2024
I had fun staying here. Cold weather, complimentary fire place service.
Response from Property: Dear Hanizahamdzah,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development