Popular Kumamoto 4-star Hotels

Friendly and helpful staff, location is great! Near food streets, major malls and train station. Room size was decent.

Stayed in a room with an open-air bath. The room was clean and easy to spend. There is a tatami mats, so you can go go go. The bed is a bit hard, but it is not difficult to sleep. The open-air bath can hear the sound of the car because it is all over the city, but there is a cherry blossom and it is not visible from the surroundings, and the curtain for completely blocking is also installed, so if you are concerned, you can use it. The water was clean and easy to use. The outlet is hardly close to the floor, under the TV, under the bed, the bathroom and the air cleaner. If the charging cable is short, the tablet will be charged at the bed. If the charging cable is long, you can extend it from the TV and put the tablet on the tatami mats to charge. It was because it was a room near the coin laundry on the 3 floor, and I heard the sound of the washing machine. However, I was able to spend it without worrying about it. It is also convenient that the next door is seven eleven. I didn't use breakfast buffet because of corona. The hotel receptionist is a sister in a T-shirt, and there is no atmosphere called ”Hotel Man”, but I was able to check in and check out smoothly, and there is no rudeness. It was a very good hotel with location, newness and cleanliness.

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J

It was a awesome stay at Koko Hotel Premier Kumamoto. We parked our car at the multi story parking building opposite and just walk over with our lugguage. As I have already read some reviews in advance, we have no problem finding the hotel but I must say the sign board is a little not eye catching and can easily miss it. (can see my photo below). Everything is comfortable there and I just have to make space for my luggage opening which is not much of an issue. The location is so convenient and can easily walk over to the shopping area for our dinner with many choices. We enjoyed our stay and there is also drinks vending machine on the level we stayed. Will definitely recommend it for it super convenient location :) btw is near to the Kumamoto castle too!

I stayed ２ at the end of the year. It was my first stay, but I wanted to relax and stay again. The hotel is over ９ floor, but the glass is often used and the view is bright everywhere. Creation that I have never seen before. A mechanism that cannot be put in the room key in the lodging zone. The building is a corridor style, overlooking the garden and chapel on the ９ floor, but it is lit up at night and this is beautiful again. The rooms are a bit vertical, but I was able to spend calmly. I liked my wife very much. The public bath is also like a fashionable and splendid hot spring hotel. Maybe more. There was a drum coin laundry next to the entrance of the public bath, and it was convenient for consecutive nights. Breakfast was a buffet, but the buffet on New Year's Day is a great word. When I arrived at the entrance with the service of the soup and arrived at the seat, the miscellaneous boiling was carried first. The soup was very delicious. In addition to the usual buffet, there were special dishes for New Year's Day, but there were many fresh sashimi, kazukono, shrimp, etc. There was red rice in rice. All were delicious and ate a lot. I went by car, but I went directly from the underground parking lot to the front floor and the parking fee was very good. Moreover, I think it is the best value for money in a hotel in Kumamoto City with a 24-hour parking setting. My wife started saving money because she wanted to go to the end of this year.

I love this place! Although the location is bit far away from the downtown of Kumamoto, the equipment and service is very good~ it was a cozy stay for me. Arigatou (ありがとう)!

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

The hotel's location was the main reason why we booked the place. It was close to both Kumamon Square and Kumamotojo, the 2 things we wanted to do in Kumamoto. However, note that even though it's right next to Kumamotojo, it still takes a 15~20minute walk to the entrance because it's on the other side of the castle keep during it's repairs. The staff are wonderful and very helpful, standard level of service in Japan is just one step above every other country. The staff did valet parking for me without extra charge, and was quite helpful in helping us to get to different attractions and restaurants. Overall, the hotel is very dated and the rooms are in dire need of a full renovation. I think that is why the rates were quite reasonable. For a hotel this caliber (probably 5 stars when it was first built), we only paid around 10,000 yen per night. The issue is the rooms are really old and the carpet looks dirty and ripped. parts of the washrooms were so old the faucet looked like it's from the early 90s and with small amounts of molds in the creases. Because the hotel is old, the ventilation isn't the greatest either. One of our rooms although was non-smoking, we could smell other room's cigarette smell in our room. Overall, I don't really recommend this hotel because it's really dated, but if you are on a budget and want close amenity it's worth a shot. The staff are nice too so I feel bad for not recommending the hotel, but at the end of the day, there are just better options in Kumamoto today.

The front desk was on the second floor. The first floor is 7-Eleven. The number of multi-storey car parks attached to the hotel was small, and when it was full, the affiliated parking lot was very far away. One blue sky parking lot was vacant, but it didn't stop me. There was a parking lot other than the affiliation nearby. It is good that the bathroom has a bathtub and a washroom. The room is not large. There are many times when the front desk is congested. There was a 7-Eleven on the first floor and it was convenient. The bar area is close, so it is convenient to walk when eating out.

Chambre correcte, salle de bain fonctionnelle, bon buffet de petit-déjeuner avec une multitude de choix convenant aussi à des non japonais. Exigences de chambre parfaitement respectées. Absence de parking dans l’hôtel . Les parkings situés en face sont hors de prix, mais la réception a des accords avec un partenaire situé un peu plus loin pour 1200 yens les 24 heures. A négocier avant séjour ou sur place. Je remercie les 2 personnes qui ont essayé de résoudre une demande de réservation de ferry, que je ne pouvais effectuer seul sur deux websites complètement en japonais.