Chuogai 4-20, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-0802, JapanView Hotel Details
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1 night
Hotel Carna A Guest Reviews
3.9/5
Good
92 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness4.1
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All reviews(92)
Positive reviews(32)
Reviews with photos/video(12)
Great location(10)
Awesome stay(9)
Clean and tidy(7)
Convenient location(5)
Negative reviews(4)
LAI WA
Single Capsule Room
Stayed in Oct 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 10, 2024
Nearby Ramen shop and 7-11, few mins to tram station and very good location and easy to get there by walking to the very famous street in kumamoto!! It is the second time to live here!!! Enjoyed the hot bath this time!!
Guest User
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Jan 2025
Solo travelers
8 review
4.7/5
Amazing
Posted on Mar 6, 2025
Great place, very convenient. The only downside is they make you check out each day. Not a big deal but it was a minor irritation.
Guest User
Capsule Room
Stayed in Jan 2025
Solo travelers
9 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Comfortable and pleasant stay. Sleeping pods are very comfortable and spacious. Though there are some issues in the booking but the front desk lady sorted that out quickly. Very helpful.
Roman
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Jan 2025
Solo travelers
48 review
4.2/5
Very Good
Posted on Feb 8, 2025
I think it was the biggest disappointment so far. The hotel is fine if you stay for one night. But more — I doubt it. For example, it is mandatory to leave at 10:00 even if you stay for more than one night. You can pay 1500 yen, but it literally gives you nothing. You can’t use sauna and sento. You received no additional service or amenities. Even sleeping is hard — the staff changes sheets. Next, people actually live in this capsule hotel. It means they get up very early, loud, alarm clocks, etc. Finally, the locker room is super tiny. There is little space. No benches. Definitely will not stay again.
Good sides — the staff is polite, and you can store your luggage at the counter. Actually, you must, but people still carry their luggage upstairs.
Maheli
Single Capsule Room(Male Only)
Stayed in Mar 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Apr 10, 2024
It was very safe and clean. Plus it has a public vapor pool and sauna. Just be careful with the check out, you must check out every day at 10am other than that it was perfect.
花蓮博愛泊心境民宿
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Feb 2025
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Located in Ginza, the center of Kumamoto, close to the pedestrian street, the capsule room also has a bath that can be used at any time, and there are also clothes washing and drying facilities. The dining area and toilet environment are all very clean. If you are not staying, you can also buy the bath separately. There are many choices. The most affordable room in Kumamoto area on Saturday
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Guest User
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Dec 2024
Solo travelers
37 review
3.8/5
Good
Posted on Jan 21, 2025
Small-scale youth hostel, good location, convenient to the pedestrian street in the city center. The bathhouse has only 6 bathing places and a small bathing area. Not suitable for staying for two or three consecutive days. You can only stay from 3 to 10 pm every day. During this time at noon, the front desk staff must go out, otherwise there will be an extra charge.
The soundproofing is not good. Although everyone has a separate cubicle, there is no separate locker area, so the noise of people taking things is very loud. The front desk staff does not speak English very well. When I checked in on the second night, the front desk staff told me that someone who claimed to be my friend took my room key, which was quite scary. Later I found out that this person was the resident next door, but I didn't know her at all.
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Luka-Fuji
Single (Female Only)
Stayed in Sep 2024
Solo travelers
31 review
4.7/5
Amazing
Posted on Oct 29, 2024
Since it was a capsule type, it was a little inconvenient when it felt hot inside the room, but it was very clean and it was nice that the large communal bath had a sauna and a cold bath.
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Guest User
Females Only Floor Private Capsule Type C Upper
Stayed in Sep 2024
Business travelers
11 review
3.2/5
Posted on Oct 16, 2024
The atmosphere is Asian, like the old hotels in Taiwan and Hong Kong. However, the bathroom was clean, so it's a good value for money for those who just want to sleep.
It's within walking distance of Kumamoto Castle.
If you stay on a weekday, the number of guests is less and it's more comfortable.
It's also reassuring that there is a women-only floor.
My room in Type A also had a desk and desk lamp,
so it was great for business travelers.
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Guest User
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Jan 6, 2025
The reclining seats are not always available for overnight stays.
The toilets could be cleaner!
It's a matter of etiquette for the guests, but there were many people who came inside in their slippers, and also people with shoes on, which was quite unpleasant. It was a shame!
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kamatyan1963
Capsule Room For Male With Shared Bathroom
Stayed in Nov 2024
Solo travelers
5 review
2.5/5
Posted on Dec 25, 2024
I'm very grateful that there are capsule hotels in Kumamoto, but the sound of the air conditioner was so loud that I couldn't sleep very well. I hope they improve it.
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Guest User
Standard Twin Room
Stayed in Nov 2024
Family
14 review
4.7/5
Amazing
Posted on Dec 13, 2024
I was shocked by its capsule appearance, but it is actually a normal hotel. It has ordinary towels, toothbrushes, etc., and we can provide as many clothes hangers as you want. The room is quite large and comfortable, but you need to push the bed a little to put your luggage better. The location is near Sakuramachi and Shimotori. It's very convenient for eating and shopping. The only way to go to JR station is to take the light rail. But overall it's a good hotel and great value for money.
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Guest User
Upper Capsule Room, Men Only, Shared Bathroomnon-Smoking
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 21, 2024
The location is convenient, as there is a parking lot for motorcycles right in front of the hotel. The capsules are easy to use. The bath and sauna are good, but I would be happy if they could be used for another hour, until 11pm. The receptionist was also polite.