The use of space is great. Although it is small, it has all the necessary features. It has a big bed and is comfortable to sleep on. You can put your suitcase under the bed. It is not far from the bus stop and there are many restaurants nearby.
Breakfast is provided free of charge. Although there are not many options, it is pretty good.
The living environment is hygienic and tidy.
Check-in was not smooth. First, the staff said they couldn't find our reservation record, and then they said they had found it. When we had helped the children to take a shower in the room, the staff knocked on the door with another guest and said they gave us the wrong room, so We packed our luggage, went to the lobby to go through the formalities, and then went to the correct room. It took a while... Other aspects were actually good, with complete facilities, a powerful air dryer, and a washing machine. 
Has a great stay and will be back. The hotel is conveniently situated on top of the shopping mall and next to train station. Parking is just in b1 and the hotel will give you discount when parking in b1 which cost only 1.000 yen for overnight parking. The room is nice and super comfy to stay. The staffs are all so attentive and friendly.
Outstanding
1390 reviews
4.8/5
Price from
PHP 6,338
per night
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It was nice to have a comfortable stay.
The location is also close to the new town, and the location is satisfactory.
Breakfast and morning newspaper distribution were also helpful.
However, although the decisive factor in my choice was the parking lot and free breakfast, I was charged a parking fee of 500 yen locally, and I couldn't find the page on which it was written, so I had no choice but to pay.
Hotel staff: cordial and courteous👍🏻👍🏻👍🏻
Hotel parking lot 🅿️: 1,000 yen per day, unlimited access
Location: Very convenient, there are restaurants + shops + department stores nearby, and Kumamon Plaza is also very close!
Room: It’s a small room with two beds. If we put them together, 2 big and 2 small, we can barely sleep together!
Breakfast: buffet style, different styles every day! The room price is so cheap and the breakfast is of this level, which is very acceptable! Udon soup, curry rice, bread, salad, soybean soup...
Supplies: Get your own toothbrush and toothpaste, DHC facial cleansing and skin care set, razor, pajamas, and tea bags in the hotel lobby! And the big towel is in the room!
👉🏻 The hotel has clothes dryer (30 minutes/100 yen), washing machine (200 yen) and washing powder (30 yen)
👉🏻 There are water dispensers, drink machines, microwave ovens, and photocopying machines in the lobby.. 
I forgot to take photos of the hotel😅
In fact, it’s similar to the pictures provided by the hotel😄
The whole room is Japanese-style, clean and quiet, suitable for those who want to experience a Japanese-style homestay. The hotel is very convenient to both the jr station and the tram station, and there is no problem in traveling. In addition, the boss and the proprietress are very enthusiastic. We bought lotus root and would not eat it and wanted to ask the boss. The boss directly helped us cook. The breakfast here is also top-notch, and it was made by the boss himself. Recommend everyone to book a room with breakfast. All in all a very pleasant experience.
Family 6 I was able to spend a relaxing time with ample space to stay with people. The ceiling was high and open, the interior was fashionable, and the children were happy with the loft. I didn't get lost in the location because I was able to enter the parking lot immediately from National Highway 3. 0 Even after the time, there is a traffic sound of the car (3 line is like that), but we were tired of playing and fell asleep, so we didn't mind.
What Travelers Said About the Best Hotels in Kumamoto
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Browse these genuine traveler ratings and real guest reviews to find the best Kumamoto hotels.
4.6/5
Outstanding
EEmJTravelsCleanliness 🫧 4/5;
- absolutely fine room, clean bathroom and bed linens, carpet has seen better days but not terrible!
Location📍 5/5;
- 5 min walk from train station and located next to loads of restaurants and malls!
- We needed 24hr parking for our bike and it was super close and cheap
Service 🛎️ 5/5;
- Check in was self service but staff were super friendly and more than happy to help!
Amenities ☕️ 5/5;
- Really nice free toiletries and bits and bobs for the room available at front desk (face wash, lotion, face masks, coffee packs, razors etc)
- lots of choice for buffet breakfast
GGuest UserWe booked a four bedroom. Layout is thoughtfully designed with separated toilet and cleaning areas for family. Room is clean and new. Excellent location with lots of restaurants and shops within walking distance. The only thing to be mindful is the spa and breakfast can be very busy. Highly recommended for this hotel.
KKit Hong MichaelThe location is very good. It is very close to either the Kumamoto Castle or the Ginza Dori;
The staff is polite and sincere;
Room is tidy and neat;
The only disadvantage is hotel doesn’t have their own carpark. Fortunately, there are many carpark nearby.
GGuest UserIt’s a very clean and spacious hotel room. We got a room with a view so that’s a bonus! It’s located inside a mall, could be difficult to find it but it’s definitely convenient! You can find anything you want in that mall! 😌
CchanThe hotel is very modern and is in great condition. The staff are very friendly and the rooms are spacious by Japan standards. The design is clean and very contemporary. Just around the corner from the walking street and new shopping mall and bus station. A few stations from the main train station on the tram. Highly recommended.
BBao QuocGood location, 2 minute walk to Sakuramachi Bus Station for long distance bus or city bus and also near tram station for city roaming. The kumamoto is easily accessed with a 10 minute walk. The room size and amenities are standard and clean.
GGuest UserThe soundproofing is not good. Although everyone has a separate cubicle, there is no separate locker area, so the noise of people taking things is very loud. The front desk staff does not speak English very well. When I checked in on the second night, the front desk staff told me that someone who claimed to be my friend took my room key, which was quite scary. Later I found out that this person was the resident next door, but I didn't know her at all.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
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