Kumamoto Hotel Castle

Kumamoto Hotel Castle Reviews

Kumamoto Hotel Castle

4-2 Jotomachi, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-8565, JapanSee Hotel Details
Kumamoto Hotel Castle
Kumamoto Hotel CastleKumamoto Hotel CastleKumamoto Hotel Castle
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1 night

Guest Reviews

9.2/10
Great
200 review
Verified reviews
Location9.4
Amenities8.7
Service9.3
Cleanliness9.3
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All reviews(200)
Positive reviews(198)
Reviews with photos/video(71)
Near shopping area(17)
Convenient for shopping(17)
Great value for money(15)
Delicious breakfast(15)
Loved the view(8)
Convenient parking(7)
Well designed(6)
Friendly front desk staff(4)
Negative reviews(2)
Anonymous User
King Double Room Kumamoto Castle View
Stayed in Apr 2025
Couples
23 review
9.5/10
Amazing
Posted on May 20, 2025
Good if you like old school charm hotel, room and service. Castle view room was a disappointment - have to stand at the side of the window to actually see the castle :( Location was great and parking was onsite. There’s a driveway at the front of the hotel and from there, the staff guided us to their onsite parking. It’s as advertised JPY1000 per day but on day of checkout, parking is until 11.30am. After that, cheaper to park elsewhere (JPY100 for 15mins vs JPY200 for 2hrs at Kumamoto Castle).
Yau Loong
Deluxe Twin Kumamoto Castle View
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Very affordable and huge accommodation. Excellent view of Kumamoto Castle from the window
Response from Property: Dear Yau Loong,Thank you very much for choosing Kumamoto Hotel Castle. We are very pleased to hear that you enjoyed the spaciousness of your room and the wonderful view of Kumamoto Castle. We sincerely look forward to your next visit.Kumamoto Hotel Castle
Seksan
Superior Twin Room Kumamoto Castle View
Stayed in Feb 2025
Family
13 review
8.5/10
Very Good
Posted on Mar 18, 2025
The room is excellent. We selected the castle view that very nice. Price is reasonable.
Response from Property: Dear Seksan,Thank you for your kind feedback regarding your stay. We are delighted to hear that you enjoyed the excellent room and the beautiful castle view. Your satisfaction is our priority, and we appreciate your recognition of our reasonable pricing.Best regards,Kumamoto Hotel Castle
RayCF7
Japanese/Western Style Room
Stayed in Nov 2024
Other
30 review
7.0/10
Posted on Dec 31, 2024
An old hotel with a good location for tourists to explore and shop. The room was small but spacious enough to fit two large suitcases. The view was not good due to the small window and the old-fashioned window paper covering it. The staff was efficient but a bit reserved in their interactions.
Guest User
Superior Twin Room Kumamoto Castle View
Stayed in Nov 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Dec 14, 2024
Great Location and nice staffs are covering the old fashioned facilities which had been 60 years since its establishment. I love all of this hotel including the breakfast. Japanese style breakfast is recommended. Thank you all staffs who supported me during my stay.
Guest User
King Double Room Kumamoto Castle View
Stayed in Mar 2025
Couples
2 review
9.0/10
Great
Posted on Apr 15, 2025
Value for money. Although some of the grouting between joints on toilet floor wares off, the room is clean and well kept considering its age. We even got the view of the castle through the window.
WS
King Double Room Kumamoto Castle View
Stayed in Mar 2025
Couples
7 review
9.0/10
Great
Posted on Apr 24, 2025
a very convenient place to visit Kumamoto Castle. Staff are helpful and good restaurants nearby.
Response from Property: Dear WS,Thank you for your positive feedback regarding our convenient location and helpful staff. We are delighted you enjoyed your visit to Kumamoto Castle and the nearby dining options. We look forward to welcoming you again.Kumamoto Hotel Castle
Guest User
King Double Room Kumamoto Castle View
Stayed in Jan 2025
Couples
2 review
9.5/10
Amazing
Posted on Feb 16, 2025
The hotel lobby was really nice and grand. The room was also very big and spacious. The hotel is located close to shopping streets, making it convenient to walk around without a car. Do note that there is an extra charge of 1000 Yen for parking of your car at the hotel. The only gripe was that the room was abit stuffy. We tried to change the settings of the air conditioner, but it didn't work after a few minutes.
Rafael wang
Deluxe Queen Double City View
Stayed in Jan 2025
Couples
47 review
10.0/10
Outstanding
Posted on Feb 4, 2025
Lovely hotel and quiet place. You also can find many good shops nearby. I will book once I visit Kumamoto.
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
7 review
8.5/10
Very Good
Posted on Dec 30, 2024
Great location with couple of restaurants nearby. Thought hotel abit outdated but the room is cleaned. The staffs are very sincere as well. Do note the parking space are limited to just infront of hotel space.
Anonymous User
Standard Twin Room
Stayed in Nov 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Location is great. Near the castle with a short walk and other tourist spots. Room is clean and comfortable.
Guest User
Deluxe King Double City View
Stayed in Oct 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Very nice hotel, great staff, conveniently located in Kumamoto. Our only regret was to spend only a night, the city of Kumamoto is really enchanting and has amazing food.
Mook
Queen Double
Stayed in Sep 2024
Couples
5 review
8.5/10
Very Good
Posted on Oct 25, 2024
Great location near Kumamoto castle, reasonable price, We love this place and will book again next time we are in kumamoto arigato!!!!!!!!!
Guest User
Superior Twin Room Kumamoto Castle View
Stayed in Oct 2024
Couples
5 review
10.0/10
Outstanding
Posted on Nov 28, 2024
Convenient for short stay. Hotel operation very efficient, valet parking included.
Guest User
Standard Double Room Single Use, Non Smoking, City View (18)
Stayed in Apr 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jun 7, 2024
Reception can speak cantonese, very surprise, near walking street.