Mr. Jordaan Reviews

This boutique hotel looks cute for its design, but their business practices are dishonest! I felt uncomfortable with how they treated customers. First, the room I received was not what I had paid for based on the pictures in the app. During my one-night stay, they claimed the hotel was fully booked and offered me a “special arrangement” in a secret annex. I was taken aback and suspected it was staff accommodations since I accessed my room through a different door that had a sign. When I inquired further, the hostess told me I received an “upgrade” to a canal view room because they were full. However, this room was tiny and the heating didn’t work at all. That night was freezing, and when I asked if the AC could help regulate the temperature, I learned it was only functional in summer. They didn’t have any portable heaters available either. I was shocked that the heating system was inadequate, especially in Amsterdam during the snow. The hostess later offered to switch me to another “staff” room, which I switched later, but it was still cold, and I had to sleep in my down jacket. If your hotel is fully booked, don’t allow overbooking on platforms and provide customers with staff accommodations; that’s not acceptable business practice!!! While the hostess was polite and they did give me a bag of snacks upon checkout, the fundamental purpose of staying in a hotel is to have a comfortable experience, which this stay did not provide. I would not recommend this place to anyone. Additionally, the hotel is overpriced, charging a premium for a small room that simply isn’t worth it. Think twice before booking here. They should refund half of the money I paid for my night for such a dishonest practice!

I chose a very small room type, however it was enough for one person. The location was good and the hotel was modestly decorated and clean. I would stay there again.

Nice hotel with wonderful location. The area was quiet and convenient. The building looks like an old Dutch building outside but it was modern inside. Although the lift was a bit slow, thanks to it, we didn’t need to climb the narrow Dutch stairs. When checking out, we even got a snack gift package. We enjoyed our stay.

The lady that checked me in when I arrived on the 7th December at around 11am was so so friendly and welcoming. She anticipated all questions I wanted to ask and have me an update as soon as my room was ready. She was super friendly and helpful and just such a joy upon arrival. I'm sorry I didn't get her a name otherwise I would mention it her to as recognition for an awesome welcome I received.

It was amazing!!!!

Great location, super kind staffs, perfect service. I would definitely recommend this place to my friend!

The first time I went to Amsterdam with my bestie, we arrived at the hotel at 8pm. It was by a very quiet river. I thought it was a remote location, but I didn't expect that the hotel was surrounded by attractions after walking around the next day: Anne Frank House and Tulip Museum, Church and Canal Yacht Center and Small Square. The front desk receptionist, the blonde sister, was warm and friendly. She introduced the room and catering and the condition of the elevator to be repaired. She also recommended local restaurants nearby and helped to make reservations. The Chinese boss did a good job in employee training. The surprise was that the small suite on the fourth floor not only faced the beautiful canal, but also had a hot water kettle that girls always wanted. I like the hotel's logo. The Western breakfast has a rich selection of hot and cold drinks. The restaurant environment is small and warm, and the illustrations on the background wall have a sense of déjà vu of campus blackboard newspapers. Because it was my birthday that day, my bestie took a group photo with the Polaroid provided by the hotel as a souvenir. The hotel staff, a beautiful long-legged sister, took the initiative to help, which was very nice. Check out on time at 11 am, and the luggage can be stored at the front desk. After taking a cruise 🚤 and visiting the city, we returned to the hotel, rested in the restaurant, ate freshly baked cakes, and drank hot ☕️. The front desk helped me call a taxi to the airport and gave me a bag of snacks before leaving. It was really thoughtful! Looking forward to coming back next time 😘

Great location A great hotel Our room was big enough for 2 people. There was a friendly reception and service. Thank you for your interest

We were amazed by this charming little hotel in the Joordan neighborhood, an ideal area for exploring the city on foot. We stayed in the penthouse suite, a very special and romantic attic space, both the room and the common areas are full of charming details that add to other surprises that they give you during your stay and at check out time. All staff were very friendly, going out of their way to accommodate every need. The possibility of having hot drinks at any time, even snacks in the afternoon, is a plus during a time as cold as December, we only wanted to try the breakfast, which looked great and was reasonably priced.