Family-friendly Hotels in Kulai

I was staying here as my friend suggested me this hotel to stay during my trip to a wedding ceremony at Kulai. I'm surprised that the lobby have quite refreshing smell with good ambience. This trip to Kulai and staying in this hotel totally blows my mind. -Each floor have water dispenser just in case 2 bottles in room weren't sufficient enough for those who are drink a lot. -They have complimentary chips and chocolate wafer, black coffee and tea with creamer. I wasn't expected that all rooms have mini bar in it and safety box -They provided praying mat for guest with kiblat in room, which is quite thoughtful and Muslim Friendly. -Curtains are fully blacked out. Bed are super duper comfy with 4 big fluffy pillows ! Had a great sleep during my solo trip -Iron with iron board are provided as well with hairdryer in bathroom. -They've amenities kits such as Shampoo, Shower Gel, Comb, toothbrushes and toothpaste,cotton bud and cotton pad, Shaving kit,and sanitary bag. Which surprise me as well because other 3 star hotel that i'ved stay most of it only prepared shower gel and shampoo and toothbrushes. -Breakfast buffet was amazing with adequate choices which is not just nasi goreng,mee goreng,fried chicken, egg ,nasi lemak just like 3 stars other hotels. I was told by receptionist that the buffet menu are different everyday. I've enjoyed their Salted Egg fried rice and KungPao Chicken. Their kuih muih and some sliced cake as desserts are amazing too but too sweet for me as I didnt have sweet tooth. -It was safe at night as there are security at the entrance and I saw notice in lift that the door locked starting 8:00pm. Only those guest with room card are able to enter. Another bonus : - Many eateries nearby with Aeon Mall just around 3-5 minutes walking distance. Have many banks nearby withing 5-10 minutes walking distance. -Can get Grab and Foodpanda easily. But Foodpanda are unable to send food to our room for safety purpose. They only can wait for us in the lobby. Although it is quite pricey depends on individual budget, but for the breakfast included are worthy. Downside is that hard to find parking space as it is a shop lot hotel. Only 1 washroom in lobby. Too many mirrors

Location is great with lots of eateries and shops . Very near to town and shopping area. Though it is outdoor parking, there is security guards on duty. Place is clean. Value for money.

From the outside it looks really low class, but I must say me and my family had a really good sleep. Just that they don't provide basic necessities like toothbrush, shaver etc. However, they do have those small solid hand soaps and 2-in-1 body and hair gel for shower. If require additional items like kettle and hairdryer can ask from the reception 24/7. Cleanliness still ok, acceptable. The pillow cases abit rough but can sleep. For families, I feel is good cause they have rooms with 2 queen sized beds. Overall if just for a good sleep, all is good. Nearby also have IOI mall and Aeon Mall so pretty convenient I would say.

Room floor was oily. No customer service attitude. Counter took their time to attend to customers. No night life around the area. They provide water coolers. Old hotel but nice design. Not much plugs in each room.

A good place to lay over for a night. Booking and responses to messages were very good. Feedback received that the quiet room looked into an air well. So we decided to chance a railway facing room, rather than a road facing room. The passenger and goods train pass by only four times at night and it was more like a thunder rumbling then a freight train. It was okay. The rooms and the decor were finished in white and light green sofa. Lobby was clean and so was the corridor leading into the room and the room itself. Bathroom was meticulously laid out and well prepared for guests. There is only one issue, the instant water heater did not work, when informed, they tried to repair it but could not and offered us another room. We decided not to move. Overall some maintenance work is required in the hotel room. The two windows in the room had latches but they were not working properly, so one could open the window from the outside. In the morning there was also a water leak in the ceiling just outside our room. I need to add that there are two parking areas, one on the main road just outside the lobby and the other in basement one. The car park in basement one is better because it has the security camera and the elevator that goes straight to your room is on that floor. Ample parking areas and wide enough for a large mpv. Overall a pleasant stay and I would recommend anyone visiting kulai to stay at this hotel.

The Receptionist is friendly and helpful when checking in to the Hotel, however, when I enter the room, I'm disappointed in the cleanliness of the room. I saw coffee stain the moment I open the door. I suspect the housekeeper who cleans the room on that day drank coffee in the room while cleaning the room and accidentally spilled the coffee on the floor without notice. I immediately walk to the reception and bring up this issue to the receptionist. They quickly take a mop and mop it and apologize. I was kind of disappointed with the cleanliness of this hotel. Immediately It makes me feel like are the bed and pillow clean? did the housekeeper actually sleep on it? I'm also a hotelier and work in this industry for more than 7 years, I know this is not a 5-star hotel I shouldn't expect much but basic standard of cleanliness are required in every hotel no matter what star of the hotel you are running. This is all about Hygiene. i think the hotel needs to provide training to their Housekeeping department and take this issue seriously to avoid this incident to happen again. I was expecting to get at least an upgrade or a complimentary for that night but they just apologize and walk away. To be frank with the full price for this service, I will not appreciate that.

The hotel is ok, close to the shops, the price is okay, close to Senai, the counter is friendly, the cleanliness needs to be improved

Hotel was easy to locate and service staff were polite and helpful. Room was clean and bright. There's the IOI mall just diagonally opposite the hotel which was great. The Aeon mall is about 5 minutes drive away too.