Pullman Kuching

Pullman Kuching Reviews

Pullman Kuching

1A, Jalan Mathie, Kuching, Sarawak, 93100, MalaysiaView Hotel Details
Pullman Kuching
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Pullman Kuching Guest Reviews

4.4/5
Very Good
648 review
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(648)
Positive reviews(618)
Reviews with photos/video(212)
Delicious breakfast(40)
Loved the view(39)
Perfect for business trips(19)
Great swimming pool(15)
Parking difficult(14)
Large bathroom(11)
Located downtown(8)
Luxurious(5)
Negative reviews(30)
ncnicole
Deluxe King Room
Stayed in Nov 2024
Couples
5 review
4.5/5
Great
Posted on Dec 31, 2024
they were renovating during our stay so some ammenities weren’t exactly where they are but overall it was a value for money stay. they upgraded us to the executive suite which was a really big room. some parts of the room like the paint is abit worn down if you really stare at it. the water pressure was really bad but despite that the room was clean and service was good. in room meal was not the best in terms of taste, didnt get breakfast tho. hopefully once the renovations are done it will look much betterb
Response from Property: Dear ncnicole, Thank you for sharing your experience with us. We truly appreciate your understanding as we work on improving our facilities during the renovation period.We are delighted to hear that you enjoyed the upgrade to our Executive Suite and found it spacious and comfortable. However, we regret that some aspects of your stay, such as the water pressure and in-room dining, did not meet your expectations. Your feedback on these matters is invaluable and has been shared with the respective teams to ensure we improve moving forward.Once our renovations are complete, we hope to welcome you back to an even better experience. Thank you for choosing Pullman Kuching, and we look forward to welcoming you back.Warm regards,Pullman Kuching
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 2, 2025
Great stay at Pullman big room and bathroom. Location is good walking distance to nearby places for food and shopping.
Response from Property: Dear Guest User, Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards,Pullman Kuching
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Business travelers
12 review
3.5/5
Posted on Dec 11, 2024
Overall is ok , because of renovation I can’t enjoy facilities like swimming and fitness. And the building is old…
Response from Property: Dear Anonymous User, Thank you for taking the time to review your stay with us. We are sorry to learn of your unpleasant experience as you were unable to access the pool and gym facilities due to the ongoing renovation in the hotel. We acknowledge the aging condition of the hotel building as well as its facilities. Hence, we thank you for your kind understanding on the upgrading of our facilities to provide better experience to our guests.Once again, thank you for staying with us. We hope to have the opportunity to better serve you in the future.Yours sincerely, Pullman Kuching
LS Goh 吴令顺
Deluxe King Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel is in the midst of renovation. Upon arrival, the hotel upgraded my room from the king size bed room to the business suite. Reasonably good experience. Thank you.
Response from Property: Dear LS Goh 吴令顺,Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards, Pullman Kuching
Nurfarahanum
Family Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 1, 2025
Everything is good just that the iron has a water leak problem for room 1826
Response from Property: Dear Nurfarahanum,Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. However, your feedback on the leaking iron is well noted, and we sincerely apologise for the shortfall in our services. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards,Pullman Kuching
Pennytyc
Deluxe King Room
Stayed in Oct 2024
Business travelers
1 review
2.2/5
Posted on Nov 27, 2024
I got bed bugs bites after staying at pullman kuching for one night. Red little spots appeared on my legs and shoulders on the next day. Emailed to their hotel to reflect on this but nobody responded.
Response from Property: Dear Pennytyc,Thank you for taking the time to tell us about your experience in Pullman Kuching. We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. We appreciate your time and effort of putting up these constructive reviews. Thank you.Yours sincerely,Pullman Kuching
Shi Ling
Superior Twin Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Clean and quiet place, staff are friendly and the decorations for Christmas is nice.
Response from Property: Dear Shi Ling,Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards, Pullman Kuching
Guest User
Deluxe King Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Good stay, spacious room, hotel services are top notch and will definitely visit again
Response from Property: Dear Guest User,Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards, Pullman Kuching
Anonymous User
Deluxe Twin Room
Stayed in Oct 2024
Business travelers
147 review
5.0/5
Outstanding
Posted on Nov 19, 2024
😍 Enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions
Response from Property: Dear Anonymous User,Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards,Pullman Kuching
Anonymous User
Deluxe King Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The furniture little bit old. Has been upgraded to suites room. Excellent service.
Response from Property: Dear Anonymous User, Thank you for staying with us at Pullman Kuching and for taking the time to share your positive review! Despite the aging condition of our furniture, we are thrilled to hear that you enjoyed your experience with us. Your kind words mean so much to our team, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm regards,Pullman Kuching
Yiiting
Superior Twin Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The amenities are good, and the hotel has a bright, welcoming atmosphere. The location is convenient as well. Breakfast offers a good selection, though the porridge could be improved, as it tends to be a bit cold despite some steam. Additionally, replenishing the condiments could be quicker to ensure they’re available when needed.
Response from Property: Dear Yiiting,Thank you for taking the time to share your review. We are delighted to learn that you enjoyed the amenities and the welcoming atmosphere. However, your feedback on your breakfast experience is duly noted and we sincerely apologise for the shortfall in our services. Once again, thank you for staying with us. We hope to have the opportunity of serving you better in the future. Thank you.Warm regards,Pullman Kuching
xxjjxx
Superior King Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 30, 2024
room was clean with great views, and the service was prompt and excellent
Response from Property: Dear xxjjxx, Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching
WAI TENG
Deluxe Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
it was very convenient, there is mart below. most tourist area is within walking distance. nice breakfast. nice view around kuching city
Response from Property: Dear WAI TENG,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
HanaIffat
Deluxe King Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Pullman kuching decorated my room for my birthday trip for complementary and provide free cake , Tq for the extra gesture, will be coming back soon
Response from Property: Dear Hanalffat, Many thanks for your rating on your recent patron to Pullman Kuching. We are thrilled that you have chosen us as your preferred hotel for this special occasion. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
Norazlinda abd rahman
Deluxe King Room
Stayed in Oct 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The hotel was chosen because it was close to the meeting place.
Response from Property: Dear Norazlinda abd rahman,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching