Hotels in Kuala Lumpur City Centre, Kuala Lumpur

Very good location and very nice staff!! In. Reception ( Nadya) and reception especilly perfect servicing!! I ma gladto be there are and planning to come back. with family

With Malaysia offering visa-free entry, we decided to transit in Kuala Lumpur on our way back from the Maldives to avoid an overnight flight. The hotel's facilities were absolutely impeccable, and we were extremely satisfied. We received a complimentary upgrade to a Petronas Twin Towers view room, and the vista from the floor-to-ceiling windows was stunning. The shower was very comfortable with excellent water pressure, which is something I particularly appreciate. The hotel's proximity to the Twin Towers, just a 10-minute walk away, was incredibly convenient. The staff were excellent; they proactively helped with our luggage upon arrival, bringing it up to our room, and even offered to assist with bags at check-out. Breakfast offered a generous and varied spread; the salads, in particular, were incredibly fresh. We were very satisfied with the wide array of choices. However, the room's soundproofing could definitely be improved. On the first night, we were kept awake by noisy motorcycle gangs outside. The second night, even with earplugs (thoughtfully provided by the hotel), there was a persistent and incredibly loud thumping/pounding noise from the room directly above – we couldn't tell what was happening. We called the front desk, and thankfully, they resolved the issue immediately, which was commendable. There are also children's play facilities with some great activities, including a climbing wall. Unfortunately, our child didn't have sports shoes with them, so we couldn't try it out.

My stay at this hotel was truly wonderful. Although I couldn’t fully enjoy the pool due to two days of bad weather during my 3-night stay, the excellent facilities and clean rooms made up for it. The location is convenient, with nearby attractions and great transport access, making it easy to get around. Most importantly, the staff — especially Siam, Ramis, and Halima — were extremely friendly and made me feel genuinely welcomed. P.S. The terrace view was absolutely beautiful!

Upon arriving at the reception, we were greeted very warmly by the front desk staffs and proceeded with our check in earlier than the scheduled check in time as the room is ready. We were given a king room on the 20th floor with a great view of the Menara 118 and partly blocked KL Tower. Too bad none of the rooms have the Petronas twin towers view as it is blocked by W Hotel right across the street. So we proceeded into our room and everything was great. The bed had a nice topper which is kind of soft and comfy. Even though there was ongoing construction works just beside the room, it didn't really cause a lot of disturbance. The facilities of the hotel are not new but they are still working fine, except for the steam room which I didn't know how to operate. The person in charge of the facility was also nowhere to be found so I had to skip it. The hydrotherapy pool is top notch, the pressure were just right and it loosened a lot of my tight knots. Parking is completely complimentary with unlimited exits so guests can be rest assured. Speaking of service, I like the staffs friendliness especially the front desk staffs. Overall we had a very great stay here and will definitely return again if given the opportunity.

This was a lovely hotel at a great price, nice view from the room, brilliant location and the staff couldn’t be more helpful. The breakfast was cheap with so much to choose from and the pool was on the roof top with wonderful night time sights.

The room was nice, but it lacked many essentials considering the price per night I expected better. There were no cotton pads, no bathrobes, and only two towels for a room meant for two people, which felt insufficient given there was a pool. Also, there was no toothpaste, even though toothbrushes were provided. These small details really made a difference.

Thank you to the hotel management for upgrading my room with no extra charge because they had problem with shower heater. Staffs were friendly except one technician for entering my toilet with his dirty shoes to check on the shower heater. Location is strategic, 5-10mins walk to LRT Dang Wangi.

Parking is provided but some walk away. The staff were helpful but breakfast location is very confusing. My friends were allowed to have it at the premier area whilst I was told to go elsewhere. Hotel is quite dated but comfortable. Lift is tiny.

Room needs fixing (toilet flush issue, slow water pressure, stained carpet, light bulbs spoilt), called maintenance they fixed some items. Room was old and needs updating. Breakfast crowded due to holiday weekend. Food variety was good. Big event space available in hotel. Location is good as near pavilion and KL craft center.

I booked my stay at Renaissance Hotel Kuala Lumpur through Trip.com and had an excellent experience. The check-in process was smooth, the staff were courteous and helpful, and the location was very convenient, close to major attractions and transport options. The room was comfortable and well maintained. The highlight was definitely the pool, which was perfect for kids and gave them a great time throughout our stay. Overall, I am very satisfied with the service and would gladly return for future visits.