Cititel Mid Valley

Cititel Mid Valley Reviews

Cititel Mid Valley

Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 59200, MalaysiaView Hotel Details
Cititel Mid Valley
Cititel Mid ValleyCititel Mid ValleyCititel Mid Valley
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Cititel Mid Valley Guest Reviews

4.3/5
Very Good
1277 review
Verified reviews
Location4.6
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(1277)
Positive reviews(1235)
Reviews with photos/video(268)
Convenient for shopping(177)
Small room size(55)
Delicious breakfast(53)
Easy to get around(33)
Perfect for business trips(32)
Comfortable bed(16)
Near mall(13)
Delicious buffet(12)
Negative reviews(42)
Guest User
Superior Queen Room
Stayed in Feb 2025
Business travelers
7 review
4.0/5
Very Good
Posted on Mar 12, 2025
No plastic bottles of water anymore. Just a flask to fill up water from dispenser at lift lobby. Rooms are tiny as before, OK for short trip non fuss single travelers.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Jason Leong
Superior Queen Room
Stayed in Jan 2025
Family
3 review
4.2/5
Very Good
Posted on Feb 11, 2025
A Convenient Stay at a hotel that offers both comfort and convenience, staying at a hotel within a large shopping mall is a fantastic choice. The room was rather small though but it was modern and clean, equipped with comfortable bedding, a TV, and high-speed WiFi. This hotel is a perfect choice for shopaholics, business travelers, and families who want a seamless stay in a bustling shopping district. With easy access to shopping, dining, and entertainment, it offers a one-of-a-kind urban experience.
Response from Property: Dear JasonThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
TZI ENG
Superior Twin Room
Stayed in Jan 2025
Family
11 review
4.7/5
Amazing
Posted on Feb 12, 2025
A 3 Star Hotel. The room is relatively small but clean. The hotel itself is attached to a mall, Midvalley Mega Mall, which is convenient for shopping, watching movies etc. The TV inside the room has limited channels to watch. The staff allow slightly earlier check in if the room is ready.
Response from Property: Dear TziThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Ian.D
Superior Queen Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 31, 2025
Very nice location with 3 shopping mall and 1 train station and 1 Metro nearby. Only few kilometres away from tourist areas. Room are clean, and service is good and fast. I really like the idea by using glass bottle to replace plastic bottle for drinking water, thanks for your donation for the environment Change and cancellation policy is not so friendly for unplanned travellers
Response from Property: Dear Ian,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Tow Jong Chiam
Superior Twin Room
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 21, 2025
buffet breakfast is decent, service staff very helpful and accomodating. hotel is beside a huge mall, can spend entire day in the mall. if you stay at the high floor, can get to see the 4 tallest buildings in KL :)
Response from Property: Dear Tow,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
MW8888
Superior Queen Room
Stayed in Dec 2024
Couples
5 review
4.7/5
Amazing
Posted on Jan 20, 2025
Many sockets at the hotel room. Very convenient location as this is attached to the mid valley mall. Room is small, but nice enough for me as most of time is at shopping malls during day time
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Jan 13, 2025
This hotel is connected to mid valley mega mall. Is very convenient for people who likes to shop and a place to rest after shopping and dining. There is no water bottle in the room as they are going green and gives you a pitcher to collect water from the dispenser at the lift lobby. I like this idea but feels it could be better if the dispenser has hot water as well . Service is good and check in and out hassle free. The only not so good point is the room size. Is extremely small and I feel it even asa solo traveller.
Response from Property: Dear GuestThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
fuilo
Superior Queen Room
Stayed in Dec 2024
Solo travelers
3 review
3.5/5
Posted on Jan 13, 2025
Was here in Kuala Lumpur for a short getaway trip. Location of this good, connected to Midvalley Mega Mall just right for those who like to shop until drop and don’t have to travel to a shopping mall by the mean of transport.
Response from Property: Dear FuiloThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
ofeetjoy
Superior Twin Room
Stayed in Jan 2025
Family
3 review
4.5/5
Great
Posted on Feb 9, 2025
Convenient, close to shopping mall, good for solo, family, or couple,
Response from Property: Dear GuestThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Ck Ting
Superior Queen Room
Stayed in Jan 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 13, 2025
location is good, link to the Mall, many convenient eateries around
Response from Property: Dear TingThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Traveller_890
Superior Twin Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Thank you so much for the small gift. Loved it so much. Merry Christmas & definitely will come again for holidays! πŸŽŠπŸ’πŸŽŠ
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Jeffchongshen
Superior Queen Room
Stayed in Nov 2024
Couples
5 review
4.2/5
Very Good
Posted on Dec 26, 2024
Great budget hotel, linked to Mid Valley Megamall, water refill station at lift lobby. Will return if visiting KL next time.
Response from Property: Dear Jeff,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management
Sk Yen
Superior Queen Room
Stayed in Dec 2024
Family
31 review
3.0/5
Posted on Mar 15, 2025
Connected to malls, very convenient The rooms looks a bit old, towels also
CHUAN YI
Superior Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2025
smooth & quick check-in & out. perfect location. affordable price.
Response from Property: Dear GuestThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Management
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Convenient stay for shopping purpose. Room is bright and quiet. Good to take rest after whole day of shopping. Toilet room door need to be maintained as the sound of rusty metal was getting annoying everytime the door is opened and closed.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management