13, 15, Leboh Ampang, City Centre, 50050 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50050, MalaysiaView Hotel Details
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Cosmo Hotel Kuala Lumpur Guest Reviews
4/5
Very Good
281 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(281)
Positive reviews(247)
Reviews with photos/video(77)
Awesome stay(38)
Awesome rooms(38)
Friendly staff(33)
Easy to get around(15)
Parking difficult(10)
Great value for money(10)
Located downtown(8)
Convenient for shopping(8)
Negative reviews(34)
Visa CD
Deluxe King Room
Stayed in Sep 2024
Couples
11 review
3.0/5
Posted on Oct 6, 2024
Nice view of Merdeka Tower? Location is great, near Dataran Merdeka SCKLM starting line.
We caught 2 baby cockroaches in our room despite the room looking decently clean. Outdoor Parking by the building we paid rm140. The parking operators like to slaughter you when there are running events I guess.
Guest User
Cosmo King Room (No Window)
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 4, 2025
nice service and room smell good
Guest User
Cosmo Twin Room (No Window)
Stayed in Dec 2024
Solo travelers
16 review
4.5/5
Great
Posted on Feb 14, 2025
The hotel is just fair, the water heater most of time didn’t functions as what i expected especially in the morning…
Guest User
Cosmo King Room (No Window)
Stayed in Jun 2024
Solo travelers
40 review
4.7/5
Amazing
Posted on Aug 2, 2024
This was a great hotel in a great location. It had a unique feel, and the staff was extremely helpful. Prem at the front desk, in particular -- she went out of her way to help me get a taxi when I had to leave very early in the morning to catch a flight. Highly recommended if you're in the area.
ch33ky
Cosmo Twin Room (No Window)
Stayed in Jun 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 28, 2024
Generally good experience at the hotel. It is surprisingly clean, and room without windows did not smell. Just thought that the service personnel could be more patient. But I do understand that there were a large group of tourist setup weird and ridiculous requests throughout their stay at Cosmos.
Not sure if there were thorough cleaning as past tenant's luggage tag was still found in the room.
Tien Loong
Studio Suite
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Location is near metro with quite a number of shops nearby to get food or your daily supplies.
Staffs were friendly, didn't encounter any major issues during my 6 days stay here.
They should place a rubbish bin at the ground lobby or at the lifts of every floor so that stayers can throw away their rubbish.
Stayed in a Studio Suite at level 15. Room itself was clean without any major issues. Only small issue I've encountered was door banging/closing noise from other rooms heard from my room interrupting my sleep in the morning. Estimated around 9am to 12pm period.
Raisha Rizky
Cosmo Twin Room (No Window)
Stayed in May 2024
Family
10 review
4.5/5
Great
Posted on Jun 16, 2024
Hotel location is strategic..nearest to Dataran Merdeka,walking distance..Room cleanliness is good..
Anonymous User
Junior Suite
Stayed in May 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Jun 13, 2024
Bfast menu is so basic. Lift is out in service, long wait bcause so many people. The conciege is polite. Have a suspicious feeling about the smoke detector because the red light is blinking, suspect recorder 😅😂
Johnny1974
Executive King Room
Stayed in Feb 2024
Couples
36 review
4.0/5
Very Good
Posted on May 9, 2024
The hotel turned to be better than expected. If you want to explore Merdeka square, River of life, Central Market & Chinatown it is the choice.
5tring
Cosmo Twin Room (No Window)
Stayed in Jun 2024
Booked for others
14 review
3.7/5
Posted on Sep 29, 2024
My client told me that this hotel needs to improve the quality of interior decoration to make it look more attractive
Zeera Razuzi
Deluxe King Room
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Strategically located in the heart of Kuala Lumpur. Easy access to public transport ie Masjid Jamek LRT Station. Also close to Merdeka Square. Room was greatly maintained. Clean and tidy. Will stay again in future.
ALEEs
Cosmo Twin Room (No Window)
Stayed in Sep 2023
Family
4 review
3.5/5
Posted on Oct 16, 2023
Location strategic, near klcc and lrt. Room ok for staycation. Just door lock not working. Counter strictly on their check in time. Normally hotel will consider check in if room available but this hotel not. I arrived around 2.30pm and have to wait till 3 pm. The parking part very2 disappointed.
Response from Property: Dear THE ALEEs,Greetings from Cosmo Hotel Kuala Lumpur.Thank you for your recent stay with us. I am sorry to hear that you did not receive the service that you expected during your stay at our hotel. Please accept our sincere apologies for any inconvenience this may have caused.We hope that you will give us another opportunity to serve you in the near future and restore your faith in our hotel.
rongteck8
Cosmo Twin Room (No Window)
Stayed in Jul 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 13, 2024
Wonderfull environment and love to back again here. Lovey hotel
Ahmad Fauzi Haji Yusoff.
Deluxe King Room
Stayed in Dec 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Great location & cosy room stay!
Wka
Deluxe King Room
Stayed in Feb 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Mar 19, 2024
The location is in city centre and very convenient as there are many restaurants nearby. The room is clean. The shampoo is out and the staff refilled very quickly. Staff are nice and helpful.