Lanting Wanpan Hotel

Lanting Wanpan Hotel Reviews

Lanting Wanpan Hotel

Near Xiaoxiang South Avenue (No. 164 Building D3, Yanghu Lanting, Lanting Wanpan Phase 2), Yuelu District, Changsha, Hunan, ChinaView Hotel Details
Lanting Wanpan Hotel
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Lanting Wanpan Hotel Guest Reviews

4.6/5
Very Good
413 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(413)
Positive reviews(403)
Reviews with photos/video(191)
Great value for money(36)
Classy environment(33)
Friendly front desk staff(27)
Fantastic river view(25)
Large rooms(20)
Perfect for business trips(11)
Delicious breakfast(9)
Well designed(6)
Negative reviews(10)
SoloTrav
Standard Double Room
Stayed in Feb 2024
Solo travelers
18 review
4.0/5
Very Good
Posted on Feb 22, 2024
Good stay and close to a lot of amenities. Its walking distance to a huge mall and some business district.
Response from Property: Thank you for your support and recognition of the hotel,Welcome to visit again.
Guest User
Romantic Round-bed Room
Stayed in Nov 2023
Other
5 review
1.0/5
Posted on Dec 1, 2023
Without my consent, they told me that I could upgrade the room type at will. When I entered the room and found something was wrong, I called the front desk to ask and they told me that the room type I had reserved was not available. So what was the point of booking in advance at around two o'clock in the afternoon? ? Do you have any integrity?
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Response from Property: 尊敬的客人:您好。現在已換管理團隊,針對房型特點,服務標準流程進行培訓,已經杜絕此事情再發生。
Guest User
Discount Double Room
Stayed in Feb 2023
Business travelers
4 review
1.0/5
Posted on Apr 20, 2023
Service: The service attitude is very bad, not friendly and easy to talk to, and the price is unstable.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好。2024年10月份已換新的管理團隊,對員工嚴格培訓,必須有很強的服務意識和態度,對於服務語氣不好的員工已退掉。不會再出現此問題了。歡迎您再次光臨。
Guest User
Romantic Round-bed Room
Stayed in Aug 2022
Business travelers
9 review
1.0/5
Posted on Aug 14, 2022
There is really no way to give a good review. The room does have a view of the Xiangjiang River. You can see the statue of Chairman Mao at the head of Orange Island in the distance. The air conditioning works very well. However, the hygienic condition is worrying, the bedding is filthy, the sofa is very dirty, there are still betel nut residues chewed by the previous tenant, there are oil spots on the pillows, and there are holes in the sheets.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好。自2024年10月份已更換新的管理團隊,對於布草的破損,衞生等等問題一一安排服務員徹底整理整頓清掃清潔維護,此現象已經改善,不會再發生。歡迎您再次光臨!
Anonymous User
Tatami Twin Room (River View - Night View Lighting Show)
Stayed in Jun 2023
Other
3 review
1.0/5
Posted on Jun 20, 2023
Yuan Fei wants to write a good review at the front desk
Original TextTranslated by Google
Response from Property: 親愛的客人,非常不好意思,沒能讓您滿意,對此我們深感抱歉。您留下評價,我們酒店會非常重視,酒店自2024年10月份已換新的管理團隊,從酒店自身改善來提升客人的體驗感,客人體驗好,自願能留下好評。非常感謝您提出的建議,歡迎您下次光臨!
Guest User
Discount Double Room
Stayed in Mar 2023
Solo travelers
16 review
2.2/5
Posted on Mar 7, 2023
Generally, not as welcoming as the nearby hotels in the same building
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好。自2024年10月份管理團隊換新,酒店從服務 衞生 管理 設施都有很大的改變,得到了很多很多老顧客的讚賞與肯定,歡迎您再次光臨,來體驗。
Yuanlegedan
Romantic Round-bed Room
Stayed in Oct 2022
Other
5 review
1.0/5
Posted on Oct 30, 2022
The style of the hotel is hard to describe, hahahaha
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好。您預訂的情侶房是我們房型中其中的一種哦。您可以體驗下咱們眾多客人特別喜歡的榻榻米單間,一線江景房,面朝橘子洲頭,也是咱們特色房型。
Kalamalidaoyuan
Standard Double Room
Stayed in Mar 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 29, 2025
這次的住宿體驗非常好,前台也是特別熱情。 設施:比較完善 衞生:很乾凈 環境:挺不錯 服務:很到位,特別推薦,以後有機會還會再來住宿的。
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Response from Property: 【24小時自助洗衣】尊敬的客人,您好。對酒店來説,給您的服務是刻不容緩,迫不及待,火燒眉毛,迫在眉睫,十萬火急,非常非常重要的事情,感謝親對酒店的讚美與認可,期待您的下次到來,我們做得更好,希望能得到您的五星,祝您生活愉快。
Guest User
Standard Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
房間樓層很高寬敞很舒服。服務員很熱情,隨和,細心。衞生乾淨,床品特別舒服,房間物品很有品質感,淋浴也很舒服,周邊交通還算便利的,睡在這裏很安靜,有洗衣房,24小時都可以免費使用,衣服洗了也烘乾了。我覺得為我這種出差人員提供了便利,酒店蠻好。
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6/11
Response from Property: 【24小時自助洗衣烘乾】重要的事情説三遍!贊~贊~贊~尊敬的客人您好。看到您的評語,我們已感動的內牛滿面O(∩_∩)O讓您享受貴賓的入住體驗,是我們一直追求的目標。以後我們會馬力全開,為您準備更好的入住體驗哦~
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
酒店地理位置十分優越,周圍出行和購物都很方便[^0^]。• 酒店位置優越,交通十分方便,距離市中心不遠[^1^]。• 酒店的地理位置絕佳,服務也無可挑剔,非常推薦[^2^]。酒店地理位置十分優越,周圍出行和購物都很方便[^0^]。• 酒店位置優越,交通十分方便,距離市中心不遠[^1^]。• 酒店的地理位置絕佳,服務也無可挑剔,非常推薦[^2^]。
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Response from Property: 【裝修新升級管理團隊升級】尊敬的客人:謝謝親這麼貼心的評語~我們真的感覺到很幸福哦,心裏暖暖的,親滿意就最好了我們也就開心了哈,當您輕輕的敲下這些句子,我們彷彿感受到您的喜悦了呢 ,謝謝您分享了這份快樂,而這正是我們不竭的追求哦!
Guest User
Standard Queen Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
朋友要過來,定個咱們小區的酒店,前台服務員問我幾點入住,很貼心把房間的空調打開了,行李很多,很熱情的幫忙送到房間,在大廳,為我的客人 遞上了熱騰騰的菊花枸杞茶,這服務讓我臉上特有面。房間很寬敞,住得很舒服。
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Response from Property: 【新的管理團隊服務更上一層樓】尊貴的客人,非常高興我們的服務能讓您滿意。您和朋友的到來如同陽光照亮了我們的酒店,提前為您開啟空調、幫忙運送行李和送上温暖的茶飲,都是我們應該做的。房間的寬敞舒適能給您帶來美好的體驗,我們深感欣慰。期待未來能繼續為您服務,讓每一次相聚都充滿温馨!
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
出差第二次來這家酒店住了,還是一如既往的好,酒店的服務意識非常好,從前台到清潔人員,全都熱情周到,笑臉迎客。這次來看到增加了免費洗衣房和健身房,早餐品類也增加很多,本來定了不含早的,前台細心的小姐姐發現我是來出差的,給送了早餐券,細緻貼心。酒店設施也比較齊全,大部分為新近更換。總體而言,酒店性價比很高,既省了錢,又住的舒服,強烈推薦!
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6/7
Response from Property: 【自助餐廳升級預訂免費暢享】親愛的朋友:您好!感謝您的讚賞,您的滿意給予我們充分的肯定,同時也是我們前進的動力,酒店一直致力於賓客提供滿意加驚喜的服務,微笑您,快樂我,您的微笑是我們工作的動力,希望以後您還能一直愛着我們~
Guest User
Standard Queen Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
非常滿意的一次入住,難得的是全家人都很認可,房間很乾凈,舒服,尤其視野開闊,辦理入住時,前台給了一張卡片給我,説,您出去的時候,房間就不要斷電哈,可以一直取着電,外面很冷,玩了回來屋裡保持着暖和,這一細節確實暖到我心窩了,為這家老闆點個贊[強]交通還算便利,酒店底下有公交,這邊也有地鐵,打車出門去景點也花不了多少錢。
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Response from Property: 【管理團隊升級】尊敬的賓客:哇哦,看到您和家人都這麼認可我們酒店,真是太開心啦!咱們管理團隊10月份更新,對員工進行專業培訓,考核上崗。房間乾淨舒適又視野開闊,您喜歡就好呀。前台小夥伴的貼心舉動能暖到您,我們也超開心噠。交通便利也為您的出行加分不少呢。咱們感謝您的點贊,期待您再次光臨喲!😃
Guest User
Standard Queen Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 2, 2025
還不錯,第一次來,體驗不錯,前台小妹很熱情,看着我帶着小朋友住,給我免費升級了江景房,可以看到橘子洲頭,床底玻璃下有貝殼,多多很喜歡。預訂的含2份早餐的,我們有三個人,還給我送了早餐,還是自助的。很熱情的告訴我説,您明天再住,也別定含早的哈,給您免費送,很實在的服務員。停車挺便利的,就在酒店地庫,有明顯的指引牌,對於我這種路痴很友善……
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6/7
Response from Property: 【零秒退房】尊敬的賓客:非常感謝您的好評呀!您和家人在這裡有不錯的體驗我們超開心😃。前台小妹很熱情,給您升級了江景房,小朋友也喜歡床底的貝殼,真的太棒啦!早餐的安排您也滿意我們就放心啦。還有停車便利也讓您覺得很友善呢。期待您再次光臨喲!🤗
Shuijue4548486
Standard Queen Room
Stayed in Dec 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jan 1, 2025
地理位置優越,門口就是商圈。酒店很乾凈,也有很多的休閑娛樂設施,入住當天很多客房都住滿了。有免費的停車場,性價比很高的酒店,主調是很舒服的白色。細節不錯。房內設施很智能化用起來方便,周到服務讓人映像深刻。下次出行依然選擇這個酒店,同時也會推薦朋友入住本酒店。一次好的入住,往往就是一個小的細節。
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6/9
Response from Property: 【預訂暢享自助早餐免費送】尊敬的客人:非常感謝您對我們酒店給予如此高的評價!能因優越的位置為您帶來便利,我們感到很欣慰。酒店的乾淨整潔、豐富的休閑娛樂設施以及智能化的房內設施能讓您滿意,是我們一直努力的方向。您對我們服務的稱讚是對我們最大的鼓勵,我們會繼續保持。很高興這次的細節能給您留下深刻的印象,讓您決定再次選擇並向朋友推薦我們。期待您的下次光臨,我們定不辜負您的期待!
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