Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(1170)
Positive reviews(1133)
Reviews with photos/video(316)
Delicious breakfast(180)
Near shopping area(115)
Convenient for shopping(100)
Perfect for business trips(41)
Too noisy(32)
Great swimming pool(30)
Loved the view(25)
Delicious buffet(15)
Negative reviews(36)
Roshu
Deluxe Twin Room
Stayed in Jun 2025
Family
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
Great location centralised. Service of staff is great they had put thrown in an extra breakfast for my kid whose appetite is so small. Very helpful and friendly staff. Breakfast is amazing as always. Thank you for the decor of my room (Roshni).
Jonchua
Deluxe King Room
Stayed in May 2025
Business traveler
17 review
10/10
Outstanding
Posted on Jul 5, 2025
Always my GO TO Hotel for my work trip. Conveniently located along Tun Razak . Once again room is clean with amenities and housekeeping is also prompt and neat.
Breakfast is always the highlight with a wide variety.
EE MING
Deluxe Twin Room
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 30, 2025
Excellent. My second stay in this hotel. Strategic location just very heavy traffic when peak hours. Easy access to surrounding and only ten minutes drive to TRX and Pavillion. Service excellent and we love the breakfast. Variety choices. Will definitely back again.
YewKhian
Twin Room Non smoking
Stayed in Apr 2025
Business traveler
2 review
8.5/10
Very Good
Posted on May 21, 2025
My unit has just completed its renovation, but there's still a noticeable, lingering smell from the work. I've already raised this issue twice:
The first time, room service sprayed some air freshener, which unfortunately didn't help.
The second time, the front desk informed me someone else would be sent to double-check, but no one came.
As it was nearly 7 PM, I decided to take the room without calling again
I Love the breakfast provided the hotel every time especially Nutella auto-machine "Thumbs up"!!
Arusha05
Accessible King Room
Stayed in May 2025
Couple
5 review
8.5/10
Very Good
Posted on Jul 1, 2025
The food and services everything was amazing. They are very responsive
Igor Shevel
King Room Non smoking
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 15, 2025
Two rooms can be connected, that is really convenient for family trip.breakfast and dinner are amaizing.
Guest User
Deluxe King Room
Stayed in Mar 2025
Business traveler
6 review
8.0/10
Very Good
Posted on May 3, 2025
I had a wonderful stay at DoubleTree by Hilton KL. From the moment I arrived, the front desk staff made a lasting impression — warm smiles, professional service, and a genuine willingness to assist with every request. Check-in was smooth and efficient, and I truly appreciated their attentiveness throughout my stay.
The hotel itself is well-maintained, with comfortable rooms and excellent amenities, but what truly stood out was the hospitality at the reception. It set the tone for a pleasant and stress-free experience.
Highly recommended for both business and leisure travelers looking for top-notch service in the heart of the city.
YMRMF
Terrace Suite
Stayed in Mar 2025
Business traveler
16 review
10/10
Outstanding
Posted on Apr 30, 2025
What a rushing day i had!!! last minute booking. meeting until 4am in the morning.
Tq so much to Mr Rubhan Front Desk,
You helped me a lot, the room that you gave me was superb sky view. And willing to assist me even though you already finish your work shift.
I can see your dedication in hospitality not just as your job but your passion and your kindness to help a guest when ever they needed.
Nazri_Tahir
King Room Non smoking
Stayed in Mar 2025
Solo traveler
15 review
10/10
Outstanding
Posted on May 1, 2025
I love love love Doubletree By Hilton KL so much. Every year I will come here for my Birthday Celebration all the way from Penang. I love the hospitality and the give complimentary birthday cake and decoration upon request.
This time I noticed the Buffet Breakfast was really nice. I enjoyed the idli and coconut churney so delicious. The half boiled eggs was perfectly cooked. All the pastries was delicious. This time I noticed they serve fresh honeycombe abd yup I didnt know there are chines breakfast section at another side of the restaurant. So I tried everything bit by bit and really happy with the delicious foods. Really worth to book hotel with breakfast this time yeahh happy tummy 😝😝
Strategically located on top of Intermark Mall making itvreally convenient for guest to shop and find foods downstairs. The LRT and MRT station just stone thrown away what else you could ask from a perfect Hotel like this? Perfect for organizing events and business trips too. And yes this is the most affordable 5 star hotel in KLCC area.
Wishing Doubletree KL all the best and YES definitely will come back soon 🥰
6/8
yiqimen
Twin Room Non smoking
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 8, 2025
I arrived at night and checked in quite fast. Room is big and clean. I like their bed and light setting. The bathroom is comfortable too. Their bottled drink surprises me as it's a glass bottle. Will return to stay again soon.
Anonymous User
King Room Non smoking
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 26, 2025
The service provided by hotel is good. Complimentary simple decoration for anniversary. Downside is muffin given are not tasty as I think. I thought hotel breakfast buffet would be nice but no more honeycomb treats. Just variety of simple chinese, Malay, Indian cuisine etc. No much surprising breakfast to be expected. Pool is small and pool view is just normal. Walking distance to lrt ampang park but very far to walk to Pavilion, better to take lrt or mrt if rush of time. Car park is quite small, have to ask guard outside Intermark mall to confirm where's the car park. Use tng card to enter car park,remember to waive car park fee at counter before drive out.
6/11
Suren
Deluxe King Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 11, 2025
We had good stay at Double Tree, welcoming staffs, very clean. It’s attached to Intermark, and many stores and food stalls around. Worth going!
Anonymous User
Twin Room Non smoking
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on May 23, 2025
Stayed for 3nights, great experience n love the bed. bfast were good too.. we stayed there during Raya and they served Raya dishes on 1st Syawal. grateful as we were away from home 🫶🏻
Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Apr 3, 2025
The staff is friendly, professional, and attentive, ensuring that guests feel comfortable from the moment they arrive. Rooms are spacious, well-furnished, and immaculately clean, offering a perfect blend of luxury and comfort. The hotel’s location is ideal, with easy access to shopping malls, restaurants, and popular attractions. Guests can enjoy a range of dining options, including delicious international cuisine. The pool and fitness center are also great additions to the experience. Overall, it’s a fantastic choice for both business and leisure travelers. Highly recommended!
Guest User
Deluxe Suite
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 1, 2025
I recently stayed at DT Hilton KL, and overall, it was a pleasant experience. The rooms were quite impressive—spacious, clean, and well-maintained, providing a comfortable stay. The service was exceptional; the staff was courteous, attentive, and always ready to assist with any requests.
The location is okay, offering decent accessibility to nearby attractions and transport links.
However, the breakfast was a bit of a letdown. While the spread was average, it lacked variety, especially for North Indian vegetarians. The options were quite limited, which might be disappointing if you’re used to a wider range of choices.
In summary, if you’re looking for comfortable rooms and good service, this hotel is a solid choice. Just don’t expect a lavish breakfast experience, particularly if you prefer North Indian vegetarian dishes.