To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service3.8
Cleanliness3.5
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All reviews(25)
Positive reviews(19)
Reviews with photos/video(12)
Loved the view(8)
Awesome stay(7)
Negative reviews(2)
Guest User
Executive Suite
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The place was so spacious. All the amenities are readily available. The view is spectacular. It is nearby all the tourist spots so easy to walk around.
Guest User
Standard Studio Room with City View (King, Non-smoking)
Stayed in Sep 2024
Family
39 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Cozy and nice clean room. Have xtra matress..
Eleanor
Standard Studio Room with City View (King, Non-smoking)
Stayed in Apr 2024
Couples
9 review
4.5/5
Great
Posted on May 12, 2024
Had a modern and spacious room with a great view of the KL Tower and City. The Hotel also had everything you could need, we especially enjoyed having a cocktail on the room by the pool in the evening.
Yu_dreamy
Standard Studio Room with City View (King, Non-smoking)
Stayed in Feb 2024
Couples
12 review
4.5/5
Great
Posted on Mar 31, 2024
Nice apartment. Swimming pool on the roof.
Room is good.
No toothbrush so bring your own
View is great.
Bed sheet I think kinda old and not so white anymore .
Please vacuum under the bed sometimes : we found socks and a lot of dust/ dirt.
But still recommend this l complex. Gym, pool, and other amenities in this building .
Guest User
Executive Suite
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Everything was good. Can see merdeka 118 building. Definitely will come back.
Chelsea.T
Standard Studio Room with City View (King, Non-smoking)
Stayed in Dec 2023
Couples
3 review
3.5/5
Posted on Feb 29, 2024
pros-
1. immediate confirmation for last min booking
2. location is very strategic
3. night view superb
4. many choices of facilities
cons-
1. dirty room from this owner. changed 3 rooms only found acceptable condition. 1 of the room's bathroom condition is bad, another room is full of cockroaches
2. customer service from this roomy is very unhelpful and rude, when i feedback the room condition to them they directly ask me canceled the booking without providing any solution.
Luckily with the help of Trip.com customer service, i managed to change the room and have a good rest.
The location of Ceylonz Suite is very good, but pls avoid the "roomy" owner.
NASIR
Deluxe Suite
Stayed in Jun 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jul 16, 2024
The room is too good but Why was the toothbrush and toothpaste is not available in the room .thats was not good .
Guest User
Deluxe Suite
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 29, 2024
This is my second time staying with Ceylonz Suites by Roomy. I liked the view of the first time better but this time the room was enormous
Guest User
Deluxe Family Room
Stayed in May 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 1, 2024
Can't remembered how many times I've stayed in hotel, but definitely it's more than 5 times. Because the location is just strategic and convenient. There are bar street, restaurants, cafe and even shopping mall with walking distance. So definitely is a plus point for those travellers who doesn't drive.
Guest User
Standard Studio Room with City View (King, Non-smoking)
Stayed in Nov 2023
Family
1 review
3.5/5
Posted on Dec 22, 2023
The location is great. Easy to grab around though. The rooms was not very clean. We have children, thus needed the place to be clean. There are mops and brooms for you to DIY.
The view at the pool and room is very good.
Anonymous User
Deluxe Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Clean and nice place
Кирилл
Standard Studio Room with City View (King, Non-smoking)
Stayed in Dec 2024
Couples
5 review
4.0/5
Very Good
Posted on Jan 22, 2025
PROS: easy check-in, take a deposit in a currency that is convenient for you (they took 300 yuan), returned it upon check-out, no problems or checks.
High floor. The room has everything you need (not a single plate).
Comfortable mattress, good pillows.
Public areas are super!
Pool on the roof, warm, there is a bar there, great view, location is awesome. It's about 10 minutes to the metro, it's better to go to Bukin Bintang, it's easier to walk from there.
CONS: It looks like these were apartments with a total area of 50 sq. m., which were divided in half by a plasterboard wall. The wall is very thin. The audibility is incredible, the quiet speech of neighbors is clearly understood, you can hear everything as if you live with them and there is simply no wall. Accordingly, you will hear absolutely everything that happens day and night.
The apartments seem to be new, the kitchen fronts and appliances are covered with film (it is not clear why), the furniture in the room looks fresh, something must have leaked in the bathroom and the furniture is warped, the toilet seat is clean but must have been burned with cleaning chemicals and looks like it was dragged from a public toilet at the train station. The hair dryer is a toy, it takes half a day to dry something with it, plus it melted at some tenants' place, but the owners decided that it would do just fine and screwed it on with a bolt where it broke off.
There is a cool large window the entire wall, under it there is a podium on which you can lie down and sit and enjoy the beautiful view, on the podium there are special soft pillows for comfort, BUT! They are in such a mess (dirty) that there was a fear of catching something from them, the staff realized that they were dirty and decided to turn them over, BUT! On the other hand, they are in the same mess (dirty).
The podium itself is also dirty, no one bothers to wash it at all…. The walls are dirty, the towels are full of holes.
I don't recommend it!
Original TextTranslated by Google
Яна
Deluxe Family Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 29, 2024
Convenient location, good view from the pool, rooms are a bit run down, bed is clean, towels could be replaced, overall a great option for a couple of days
Original TextTranslated by Google
cabeibara
Standard Studio Room with City View (King, Non-smoking)
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 22, 2024
This is my second visit to Ceylonz Suites but the first time I stayed in a room arranged by Rommy! Everything was very good. I had a great time staying with my friends this time! I will visit again in the future! The swimming pool requires clothing. I forgot to bring my swimsuit this time, I will definitely bring it next time!
Original TextTranslated by Google
Zeerninuo
Executive Suite
Stayed in Nov 2024
Solo travelers
22 review
1.7/5
Posted on Dec 27, 2024
I despise Chinese people very much. You have to wait until 3pm to check in. I arrived at 1pm, and I had to pay 5 MYR to store my luggage. But at 2:15pm, I went to the front desk again to see if I could check in. This Angkor, Indian, Central Asian, etc. person said that it was not possible before 3pm. What's annoying is that a European and American guy right in front of me got the key. The front desk had a flattering smile on his face. It's really disgusting. It's the same in Thailand. I met European and American people and flattered them. It's the same in Malaysia. And I left at 10:45 the next day, and a guy at the front desk even looked at his watch to see if I was overtime. This is the difference. The people in Kuala Lumpur, Malaysia are very bad, especially the Chinese. The first driver who was ripped off by the car was a Chinese. He said he didn't want to take me. It's better to stay at home than to hold the car. In the end, I took a big detour and was charged 14 yuan more. And that Genting Casino, don't go there, it's too fierce and there's no eating manners at all. The service in Kuala Lumpur is very bad.