Crystal Hotel Krabi

Crystal Hotel Krabi Reviews

Crystal Hotel Krabi

331/9 Maharaj Road, Paknam, Pak Nam, Krabi Province, 81000, ThailandView Hotel Details
Crystal Hotel Krabi
Crystal Hotel KrabiCrystal Hotel KrabiCrystal Hotel Krabi
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1 night

Crystal Hotel Krabi Guest Reviews

3.8/5
Good
39 review
Verified reviews
Location3.7
Amenities3.7
Service4.1
Cleanliness3.8
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All reviews(39)
Positive reviews(31)
Reviews with photos/video(7)
Awesome rooms(6)
Friendly staff(6)
Negative reviews(8)
Long Vuthy
Superior Twin Room
Stayed in Jan 2025
Couples
27 review
2.5/5
Posted on Feb 4, 2025
My room at 4 floor , WiFi have only 2floor , no WiFi in my room , have many food nearby hotel
Roisul
Superior Twin Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Staff was really great and very helpful
Response from Property: thank you for your comment we will do better in the future.
Guest User
Superior Twin Room
Stayed in Dec 2024
Solo travelers
2 review
2.5/5
Posted on Jan 30, 2025
It was a cheap hotel, out of the way of most things/tour pickups in Krabi. The bed and pillows were so uncomfortable and left me with a sore neck. I wouldn’t stay here again despite the cheap price.
Guest User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Very reasonable and good location well maintained cleaned and staffs are very good corporate
Response from Property: Thank you for your glowing review!
Guest User
Superior Twin Room
Stayed in Dec 2024
Solo travelers
1 review
3.2/5
Posted on Jan 9, 2025
Few kms from Krabi town. Cheap, clean, spacious room albeit a bit outdated. I was on the 4th floor and there was no wi fi on that floor.
Board Mytrip
Superior Twin Room
Stayed in Dec 2024
Family
6 review
4.0/5
Very Good
Posted on Feb 26, 2025
Good Location, Restaurant, House Keeping, Staff all Give Good services
Response from Property: Thank you for your glowing review!
enesizmir
Superior Twin Room
Stayed in Dec 2024
Couples
5 review
4.7/5
Amazing
Posted on Jan 28, 2025
If you have a bike everything better from there
TanCk
Superior Double Room
Stayed in Dec 2024
Couples
2 review
3.5/5
Posted on Jan 13, 2025
Hotel abit old,but everthing is ok.
Response from Property: THANK YOU
Boogie040
Superior Double Room
Stayed in Dec 2024
Couples
17 review
4.5/5
Great
Posted on Jan 30, 2025
Great for a night or two
Alex solo traveler
Superior Double Room
Stayed in Dec 2024
Solo travelers
34 review
4.0/5
Very Good
Posted on Feb 3, 2025
Good value for money
Jamalsha
Superior Twin Room
Stayed in Jan 2024
Travel with friends
3 review
2.7/5
Posted on Feb 18, 2024
Average hotel but value for money
Guest User
Superior Twin Room
Stayed in Feb 2022
Travel with friends
5 review
3.0/5
Posted on Apr 18, 2022
Beds so hard. Reception was confused and not Friendly.
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
12 review
4.7/5
Amazing
Posted on Feb 15, 2025
Good hotel, the room was clean. The bed is comfortable, the bathroom is good, the plumbing works properly. There is a 7/11 right next to the hotel, not far from the Krabi bus station. I recommend! Beautiful view from the upper floors)
Original TextTranslated by Google
Response from Property: Thank you for your glowing review!.And your satisfaction is important to us.
Guest User
Superior Double Room
Stayed in Jan 2025
Family
2 review
1.0/5
Posted on Feb 15, 2025
The worst experience of my life!!! Smell of mold and cigarette smoke in the rooms!! Clogged toilet! Cockroach in the shower! The staff doesn't want to hear anything, they just want to make us pay extra for everything and anything!! Run away even if it's free, it will ruin your vacation!!!!
Original TextTranslated by Google
Response from Property: Dear Guests We are very sorry for any frustration or inconvenience caused by our team. Your concerns are important to us and we want to address them promptly and effectively. We are taking immediate steps to fix this situation to ensure that we do better in the future. And We will practice to improve our English. thank you
Natalia_0606
Superior Twin Room
Stayed in Jan 2025
Couples
8 review
4.7/5
Amazing
Posted on Feb 13, 2025
We arrived at 11, although check-in is after 15:00, we were checked in right away. The room is not worth the money, we paid 4200 rubles for the night. There is no balcony, but there is an ashtray😂. The shower pressure is weak, hot water is not always available. The foot towel seemed dirty. There is no kettle, there is free coffee in the bathroom on the first floor. The refrigerator is normal, the air conditioner is built-in, strong, we turned it off at night. The blanket is without a duvet cover, the ruo is wrapped in two sheets (it was not needed)
Original TextTranslated by Google
6/7
Response from Property: Dear GuestsWe’re disappointed to hear you recently had a poor customer service experience, and we would like to offer our deepest apologies. Your satisfaction and patronage are important to us, and we regret failing to deliver our best. We’re taking immediate steps to address this issue, including We’re disappointed to hear you recently had a poor customer service experience, and we would like to offer our deepest apologies. Your satisfaction and patronage are important to us, and we regret failing to deliver our best. We’re taking immediate steps to address this issue, including We value your feedback and seek to improve our service standards so we can provide you with better experiences in the futureWe value your feedback and seek to improve our service standards so we can provide you with better experiences in the future.