Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.3
Service8.5
Cleanliness8.7
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All reviews(51)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(2)
Francesco
Standard Twin Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 1, 2025
A very nice boutique hotel right in the heart of the old city. The room was quite big and well equipped. The staff was super friendly and spoke many languages. Breakfast is a la carte so it’s quality versus quantity. They cook it to order. Overall a very nice stay. Recommended 👍🏼
Guest User
Deluxe Double Room
Stayed in Jun 2025
Couple
6 review
9.5/10
Amazing
Posted on Jul 20, 2025
This hotel is very cute and located in the middle of old town. Very easy to get around. Even though it is on the main walking road, it is very quiet and we didn’t have problems sleeping. There is a terrace which has a good view of the old town, but we were told that reservation is needed. Would be great if there is more variety of breakfast options.
Guest User
Deluxe Double Room
Stayed in May 2024
Couple
4 review
4.0/10
Posted on Jun 9, 2024
Definitely an old town, but a lot of criticism. Weird restroom design, I can't turn around every time, I don't believe it after reading the reviews, it's really inconvenient, I will regret it if I try it! Don’t decide! All the service staff were unenthusiastic, and the breakfast was pitiful. It consisted of a glass of orange juice, a cup of tea, a recipe for eggs, a cold dish of cheese and ham, and 2 slices of bread! Chinese people absolutely can’t stand it, there are no vegetables and fruits! The three-star hotels nearby all have a breakfast buffet! There are no bathroom mats, no trash cans, and no free bottled water in the room. The price is 4🌟standard 1800 per night! No need to! In addition, the elevator was fast on the first day. After complaining, the elevator was fine but made loud noises and vibrations! There is a bar downstairs and it is noisy until 1 o'clock! The front desk didn't know anything about it. I didn't know how to get to the bus station! No training at all! Absolutely amazing! The bathroom products are expired. Who are we fooling? You thought the terrace restaurant was awesome, sorry! Not open! Don’t decide! We deserve better service and quality!
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olivia_yin47
Standard Twin Room
Stayed in Mar 2024
Traveling with friends
5 review
7.0/10
Posted on May 2, 2024
There is a bar downstairs that opens from 9 to 1, which made it impossible to sleep. The breakfast was good, but the night staff did not speak English.
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Guest User
Deluxe Double Room
Stayed in Mar 2023
Traveling with friends
18 review
9.0/10
Great
Posted on May 9, 2023
The room is ok, the inside of the ancient city can’t be compared with the outside of the city, but it’s really convenient, the service staff are pretty good, the facilities are average, but sufficient, if you want convenience and a leisurely stroll, you must live in the ancient city, it’s a different feeling!
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Guest User
Deluxe Double Room
Stayed in May 2023
Traveling with friends
20 review
9.0/10
Great
Posted on Jun 20, 2023
In the ancient city, the location is very good. The car can only be parked outside the city, and it is a bit tiring to drag a big box, but fortunately it is not far away.
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Guest User
Luxury Suite
Stayed in Apr 2023
Couple
2 review
5.0/10
Posted on May 5, 2023
When we checked in, the water heater was broken and there was no hot water. The hotel is in an ancient town, and the pub next to it is very noisy at night with many young people drinking and chatting. The room style is very retro, and the service attitude is okay
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for your review. We apologise for the inconvenience you experienced and we hope we will be able to host you in our hotel again so we can improve the impression.Kind regards,Hotel Hippocampus team