Lot 3 & 4, Block 9 Jalan Pantai, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details
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1 night
Guest Reviews
7.8/10
Good
171 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.1
Service7.9
Cleanliness7.6
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All reviews(171)
Positive reviews(156)
Reviews with photos/video(46)
Awesome stay(12)
Great service(11)
Amenities were average(10)
Convenient for shopping(9)
Located downtown(7)
Negative reviews(15)
Quiescence
Standard Room(No Window)
Stayed in May 2025
Solo traveler
1 review
5.0/10
Posted on Jul 3, 2025
I recently stayed at this hotel and had a mixed experience. On the positive side, the staff were genuinely helpful and accommodating—they allowed me to check in early, which I truly appreciated. The overall service and hospitality reflected a sincere effort to make guests feel welcome.
However, the major downside was the room’s ventilation. I was staying at a windowless room, and I believe the air conditioner wasn’t properly maintained. During my stay, I fell ill with flu-like symptoms, and after returning home, I was diagnosed with an upper respiratory infection. I suspect the poor air quality and lack of fresh airflow may have played a role, and that was deeply disappointing.
For future guests, I hope the hotel management takes serious steps to improve the ventilation system and maintain cleaner air conditioning units—especially in rooms without windows.
With some improvements, this could be a much more comfortable and healthier place to stay.
Regards,
Sincere guest from Sabah
#Room No 104
#First floor
#No Window Room
Anonymous User
Superior Room
Stayed in May 2025
Business traveler
5 review
7.0/10
Posted on Jun 17, 2025
just okay for outstation person like me. A bit old hotel. But got wifi & youtube direct to the TV nice.
Guest User
Deluxe Room
Stayed in Apr 2025
Couple
3 review
8.0/10
Very Good
Posted on Jun 6, 2025
Location is strategic. Sadly, No TV channels available until 3rd night. Old building that needs repair. It was suppose to be No Smoking Hotel but then the corridor was horriblly smells with cigarrette smoke. Staff services are good tho.
Howard91
Standard Room(No Window)
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 7, 2025
2nd time staying here.. Staff is friendly and helpful.
Near shopping mall and convenient shop
Guest User
Deluxe Room
Stayed in May 2025
Solo traveler
8 review
6.5/10
Posted on Jun 30, 2025
Great location, but the bed and mattress is old. Aircon is noisy too
Lilian
Standard Room(No Window)
Stayed in Feb 2025
Family
22 review
6.5/10
Posted on Apr 18, 2025
Nearby restaurants and near to shopping mall very convenient. The shower water not hot enough.
BehBear
Standard Room(No Window)
Stayed in Nov 2024
Couple
6 review
7.0/10
Posted on Jan 4, 2025
Air conditioning was dripping on the first night of our stay… then we requested to change room. The staffs were friendly enough to change our room. The second room was much better with newer air conditioning and furniture.
Randy Alford
Deluxe Room No Window
Stayed in Nov 2024
Solo traveler
7 review
6.5/10
Posted on Dec 28, 2024
TV no services.
Room got so many noise.
Lift too tiny.
But location is so great.
Noorhissyam
Standard Room(No Window)
Stayed in Jun 2025
Solo traveler
8 review
6.5/10
Posted on Jul 31, 2025
Value for many with best location in town,to improve the aging furniture
Tan Chin Ann
Standard Room(No Window)
Stayed in Dec 2024
Solo traveler
13 review
8.5/10
Very Good
Posted on Feb 1, 2025
Clean and good location.
Shasha
Superior Room
Stayed in Feb 2025
Traveling with friends
12 review
5.5/10
Posted on Mar 22, 2025
They don't inform that basic amenites are not provided like tooth brush, shower cup, soap n also cotton bud. But the pictures on website trips.com are showed that the basic amenities!!! So this is like a scam or something
Guest User
Run of House
Stayed in May 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jun 3, 2025
Staff was very helpful and smile all the time. Its make us feel welcomed
Lee Foon
Standard Room(No Window)
Stayed in Sep 2024
Traveling with friends
2 review
8.0/10
Very Good
Posted on Oct 10, 2024
Great location with a lots of foods nearby.highly recommended to all.
Achom
Superior Room
Stayed in Dec 2024
Couple
1 review
9.5/10
Amazing
Posted on Mar 8, 2025
its really in the centre of the city and affordable price yet its a walkable city, got tons of food store around it and very very near to suria mall its was really fun, hope i can got more discount upon these hehe
Anonymous User
Deluxe Room
Stayed in Jun 2024
Solo traveler
172 review
8.0/10
Very Good
Posted on Jul 29, 2024
Easy access to gaya street night market. I can say it is a stategic place to stay in the heart of KK