AC Residence - Behind Cititel Hotel

AC Residence - Behind Cititel Hotel Reviews

AC Residence - Behind Cititel Hotel

Staircase Behind Cititel Hotel, Lot 78, Second Floor Block i, Asia City, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
AC Residence - Behind Cititel Hotel
AC Residence - Behind Cititel HotelAC Residence - Behind Cititel HotelAC Residence - Behind Cititel Hotel
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AC Residence - Behind Cititel Hotel Guest Reviews

4.6/5
Great
187 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(187)
Positive reviews(183)
Reviews with photos/video(55)
Awesome amenities(28)
Many amenities(9)
Perfect for business trips(7)
Average sound insulation(6)
Located downtown(6)
Convenient for shopping(6)
Loved the view(5)
Well designed(4)
Negative reviews(4)
Norrella Jalil
Standard Double Room
Stayed in Oct 2024
Couples
15 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Room: excellent Location : everything is near! U can get anything in just a short time. Either by walk or by grab. Amenities : unlimited, u can just get it at the desk. Checkin/checkout procedure : easy and time saving. Staffs&owner :very helpful. Overall is excellent.
See Gee
Leisure Double Room
Stayed in Jul 2024
Couples
9 review
4.0/5
Very Good
Posted on Aug 2, 2024
The location is good, and the room was very clean. The customer service was outstanding. On the first day, there was an unpleasant odor in the bathroom and a blocked drain. After notifying customer service, they promptly addressed the issue during the next day's room service. While the odor remained somewhat, the drainage was significantly improved. The only downside is the absence of an elevator. If you have a lot of luggage, you'll need to carry it up and down the stairs yourself.
C.v
Standard Double Room
Stayed in Feb 2025
Solo travelers
2 review
4.7/5
Amazing
Posted on Mar 4, 2025
Room is big and easy access most the popular place by walking
Bank
Standard Double Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Very clean and love their friendly service :)
Guest User
Standard Double Room
Stayed in Jan 2024
Other
1 review
4.5/5
Great
Posted on Jan 30, 2024
The service is so good!!! They responded very quickly! And the hotel’s location is perfect
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Aug 30, 2024
The room big enough and location very convenient. Only the bath room very small.
Asliza Sia
Standard Double Room
Stayed in Dec 2023
Family
14 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The residence is located in the middle of the city..u can get food and shopping very near you. The room is clean full of amenities including mini fridge. Even provide powerbank for customer use. Very recomened...the sevices just through whatsap...and 24 hours available..
Anonymous User
Standard Double Room
Stayed in Jun 2024
Other
20 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Awesome
Joannes
Standard Double Room
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 22, 2023
Easy to deal with. No fussy at all. Check in & check out via whatssap make things easier! Friendly staff as well!
Slow traveler
Romantic Double Room
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Fabulous service, room was impeccably, clean, and modern, host to hotel was very responsive through WhatsApp, location, right in the heart of KK, bed, super comfortable, and the pillows, one issue was just the check in part. You do need to have WhatsApp, and not only dead on your phone, but to be able to call the host in order for them to let you in the door. I did mention a suggestion to the host about just adding a doorbell for people who aren’t tech savvy. But other than that everything was perfect. Secondly, you do need to climb stairs. You will need to climb to the second floor just to get to their level then you climb another floor to get to the hotel. 
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Anonymous User
Standard Double Room
Stayed in Nov 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 4, 2023
its a best place to stay and everything is near to the place. Privacy and comfortable.
mckmar
Leisure Double Room
Stayed in Aug 2024
Couples
31 review
5.0/5
Outstanding
Posted on Aug 8, 2024
ln love with the design, full amenities, friendly staff
Anonymous User
Standard Double Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Very impressed by the responsiveness of the staff. Nice cosy room. They are so kind. They gave me coupon for my car that i park outside the AC Parking. Thankyouu so muchhh.
Tee_Jay
Standard Double Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
This one hotel never disappoint me just like the old day. Everything was perfect. I can get my best rest ever with the full hospitality and yeah of cause the cleanliness. Keep it up.
Guest User
Standard Double Room
Stayed in Jan 2025
Solo travelers
1 review
4.5/5
Great
Posted on Jan 19, 2025
Very comfortable room 🫡
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