Crown Garden Hotel Reviews

Good Vibe good food easy parking,clean room & friendly staff will come again..

Overall ok, convenient since located in town. Easy access and nearby eateries

nice location , ample parking space, nice service by receptionist hotel management should consider to provide basic amenities such as tooth brush, shave kit & etc. to all rooms

Location in town. Easy access to restaurants and mall. Free parking. When we arrived, the receptionist told me that my booking was not in the system. We have to wait for quite some time. But thanks to them, they tried to settle the problem and give us other room. Thank you very much. Breakfast was okay. Not many choices but still okay.

The room was small. Space between beds was limited. Room clean and clean sheets were observed. Limited furniture for working.. Table top stained by ironing by previous guests

Bathing towels look like a floor mat - light dark. Shower room does not have tooth brush and comb Shower liquid is dual uses- not a good quality shampoo and body wash Room does not provide any slipper for use on the cold tile floor Breakfast is plain basic bread butter, noodle,...salad and coffee and tea. The Toilet paper holder has never cleaned before ...I guessed so dirty Good location to access the china town.

There are no local eateries in walking distance from the hotel. The hotel water heater for shower was not working. Towels were old and tainted. No toiletries provided in the room. And the breakfast selection was poor. Will not repeat staying here.

Good hotel at a good location. Plenty of food around the hotel. Breakfast is provided as well.

Overall the stay was a pleasant one, the hotel strategic location is a plus for ease of travelling to all major attractions in the adjacent such as pasar siti khadijah and others, near and in walking distance to 7 eleven and other eateries. Hotel room is not spacious but in a clean and neat condition. no odor and whatnot, the lift working well and this hotel have plenty parking space (open car park just exactly in front of the hotel & limited basement parking on the hotel building itself. Lobby is very welcoming and there is a decent cafe/ coffee house/ restaurant in the lobby area. This hotel is a hidden gem in Kota Bharu apart of all the other well known hotels, i prefer this hotel and definitely will be returning in near future.

The towels look very old. Recommend to paint the room because some of the wall got dirty marks. Easy to find a food.

Room is ok. But the breakfasts is limited. The water pressure is nit strong enough

During my check in time around 11pm the staff (Malay Guy) is very impolite. I ask for additional access key and request me to pay a deposit so i refuse and don’t need the extra key. when check in to the room, i ask for toothbrush as i forgot to pack. the staff say need to pay for it. During check out i ask the counter again and the lady attended in a polite way which turn my impression of so negative towards this hotel to neutral comment. She also mention is free to refill the amenities if the room forgot to prepare. I wish the management need to have a proper standard of customer service.

My second visit. Great location. Easy to find food. Good parking space. Service is good. Bed is comfortable. Staffs are friendly. Will recommend to family and friends. Near to airport and many attraction places.

Strategic location at chinatown for easier to look for local foods