1 Chome-13-12 Motomachidori, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0022, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
205 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(205)
Positive reviews(196)
Reviews with photos/video(53)
Awesome rooms(51)
Awesome amenities(25)
Easy to get around(21)
Near shopping area(13)
Convenient for shopping(12)
Tasty coffee(9)
Tasty food(7)
Friendly front desk staff(5)
Negative reviews(9)
Mary Anne So
Superior Twin Room With Bath
Stayed in Oct 2024
Couple
3 review
9.0/10
Great
Posted on Nov 28, 2024
The experience staying at the kobe plaza hotel was amazing! The staffs were very helpful and friendly. The breakfast buffet was okay. Could use some improvements, but still nice. The 3rd floor lounge was so cozy and accessible. ☺️
Anonymous User
Superior Double Room
Stayed in Mar 2025
Family
1 review
7.0/10
Posted on May 2, 2025
The location is good. But the room is not clear at all, I saw a pair of socks under the bed which is not mine, and so many dust.
llk11
Superior Twin Room
Stayed in Feb 2025
Traveling with friends
4 review
7.0/10
Posted on Mar 31, 2025
The location is fantastic, just in front of motomachi station. The room is spacius and the bed is comfortable. They have smart tv which is good.
Guest User
Superior Twin Room
Stayed in Jul 2024
Family
4 review
10/10
Outstanding
Posted on Aug 15, 2024
Great location, lots of shops and restaurants. Very convenient.
Hotel was very clean, providing free coffee, fruit juice and ice lolly in the lobby.
Guest User
Superior Double Room
Stayed in Jun 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Aug 1, 2024
Few mins from Motomachi Station,and also 10 mins walks from Sannomiya Station.
Nothing for negative reviews. But just only breakfast room. There is only one elevator to get through.
The Superior Double Room’s room size is not tiny. I really appreciate it.
Guest User
Superior Twin Room
Stayed in Dec 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 17, 2024
Very happy with the stay not sure how it's only 3 stats very good value for money I stayed here for a break from the hostels and capsule hotels and I loved it . Allowed me to drop bag off before I checked inn room lovely shower could be a touch better rather than one that's over a bath but still gets the job done . And the location is brilliant very close to local train stations and subways would recommend . Plus the Japanese breakfast was lovely a first for me
-Nik-
Superior Twin Room
Stayed in Jul 2023
Family
13 review
9.0/10
Great
Posted on Sep 4, 2023
Great staff, courteous, helpful and attentive English speakers + hotel has advantages lounge area with free tea and coffee, comfortable seating area perfect for casual meetings—business or other. A very pleasant place to stay in beautiful Kobe.
Pruegsa Paengma
Comfort Twin Room
Stayed in Nov 2023
Family
4 review
9.5/10
Amazing
Posted on Dec 18, 2023
There is near by JR train station but far from Shinkunsen station.
But near by china town, you can walk to good restuarant and department store.
Anonymous User
Superior Twin Room With Bath
Stayed in Oct 2024
Family
6 review
8.0/10
Very Good
Posted on Nov 11, 2024
clean,new,convience!
Guest User
Moderate Twin Room
Stayed in Sep 2023
Solo traveler
13 review
10/10
Outstanding
Posted on Dec 3, 2023
Clean hotel. This hotel is very close to Sannomiya station.
Daisy Kam Chee
Executive Twin Room
Stayed in Apr 2023
Couple
11 review
7.0/10
Posted on May 17, 2023
Its opposite Motomachi JR station. Chinatown and shopping street are behind hotel. The hallway and room are dimly lighted. Hairdryer looks old and clotted with dust. Need to get reception to get the aircon in room working. Overall tis hotel is old. For the price we paid for the executive room with window it is not worth it. Will not recommend.
Cess Cervantes
Moderate Twin Room
Stayed in Sep 2022
Traveling with friends
4 review
8.0/10
Very Good
Posted on Oct 4, 2022
I was very satisfied.
The location was accessible to all the places I wanted to go. Like the Kobe Port, Meriken Park, Umie, Ferris Wheel, Cruise ships and the like. I will recommend this hotel to my friends.
I think I will book this hotel again someday if I will go back to Kobe.
It is clean and the ambiance is cozy.
Staff is accommodating.
I highly recommed this hotel because it the price is reasonable for the service.
E. C.
Moderate Twin Room
Stayed in Sep 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Oct 3, 2024
Nice to see
J林建豐
Executive Twin Room
Stayed in Jan 2024
Couple
20 review
10/10
Outstanding
Posted on Feb 11, 2024
Very good location
Sala
Superior Double Room
Stayed in Jun 2025
Family
7 review
7.2/10
Posted on Jul 6, 2025
The hotel's location is convenient for travel. I booked it because it was a four-star hotel, but after my experience, it was three stars at most. I don't know how they decided on the star rating... It's comparable to Home Inns in China. The breakfast was average, so I didn't eat it.